Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This is the second vehicle purchased with Aaron and I am so pleased with the service I received. so pleased with the service I received. More
I have purchased two trucks so far from Matt at courtesy and wouldn't go anywhere else for my vehicles. The guy is an absolute stud who will support you throughout the entire process of buying a new vehicle and wouldn't go anywhere else for my vehicles. The guy is an absolute stud who will support you throughout the entire process of buying a new vehicle. Great communication between the customer and the sales person is one of the most important things and thats where Matt really shines. Whatever you need he will go over and above to get for you. He will get you the vehicle with the payments suited to your needs. Can't recommend Matt enough. Always a fantastic experience everytime I walk through that show room. More
Luis helped me find the perfect vehicle for what I was looking for! Highly recommend for all your automotive needs. looking for! Highly recommend for all your automotive needs. More
Easy to deal with good to their repeat customers. Loyalty and respect to their clients Loyalty and respect to their clients More
Thank you Gibby for getting me the truck I’ve always wanted. Fun and easy experience wanted. Fun and easy experience More
Randy at the dealership made my car buying experience smooth and hassle-free. From the moment I walked in, he was attentive, knowledgeable, and genuinely interested in finding the perfect car for me. He smooth and hassle-free. From the moment I walked in, he was attentive, knowledgeable, and genuinely interested in finding the perfect car for me. He listened to my needs, provided valuable insights, and guided me through the entire process with professionalism and courtesy. Thanks to Randy's expertise and dedication, I drove off the lot in my dream car feeling confident and satisfied. I highly recommend Randy to anyone in search of a stress-free car buying experience. More
Dave is an absolute professional. I have purchased multiple vehicles from him and each time is easier. Straight forward sales, no hidden fees and makes you feel looked after the whole I have purchased multiple vehicles from him and each time is easier. Straight forward sales, no hidden fees and makes you feel looked after the whole time More
Dealership is very professional, I have bought 4 trucks from them and never had an issue with them. from them and never had an issue with them. More
The service department is a gong show. Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally told over the phone by the front desk that my recall work would take 1.5 hours. When I dropped my vehicle off at 11:00 am for my scheduled appointment, I had no idea that a 1.5-hour job would take 6 hours. I was even told on the phone by Juan that the recall notice stated the dealer has 6 hours, but that was not the case as the notice had nothing of the sort (I even brought it in and showed him). I called in at about 4:00 pm to get an update, and they couldn't even find the vehicle because Juan failed to confirm that the information on my file was up to date (and it still isn't; my address, plate, and phone number are still wrong on the invoice that I received). Anyways, 6 hours and 4 minutes later, my car was done. If Juan would have called or said when I dropped it off, 'we are swamped, is it fine if we put your car off until 3 or so,' I would have probably been okay with it. Overall, a terrible experience complete with poor communication and a lack of respect for people's time. More
Randy is exceptional! He listened and understood exactly what we needed. He’s knowledgeable and very professional. I can’t recommend him enough! He listened and understood exactly what we needed. He’s knowledgeable and very professional. I can’t recommend him enough! More