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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,364 reviews
November 14, 2016
Great Experience We went in to get some information on a trade in and left with a new Jeep Cherokee. Omar was great to deal with, very professional and helpful and we We went in to get some information on a trade in and left with a new Jeep Cherokee. Omar was great to deal with, very professional and helpful and we never felt pressured into anything.Overall we were very happy with the whole process. More
by NicoleMOntgomery
Employees Worked With
Randy Giltner, Omar Hussain, Serge Lacasse
November 14, 2016
Robert de groot Omar was very friendly & knowlegable and had Explained features incl. On different trim levels. Was treated with courtesy and had overall good experie Omar was very friendly & knowlegable and had Explained features incl. On different trim levels. Was treated with courtesy and had overall good experience with purchase. More
by Jeepguy
Employees Worked With
Omar Hussain
November 13, 2016
Purchase from Manitoba This was my first time purchasing a vehicle through a dealership. Liz made it easy for me and felt no pressure at all. Everyone was great to work with This was my first time purchasing a vehicle through a dealership. Liz made it easy for me and felt no pressure at all. Everyone was great to work with and I recommend anyone to go see her More
by MBwrangler
Employees Worked With
Liz Fediuk
November 10, 2016
Quick, easy and organized My experience couldn't of gone any better. Jeff was fantastic! I had called him about a truck i seen online. He was quick to get back to me and show m My experience couldn't of gone any better. Jeff was fantastic! I had called him about a truck i seen online. He was quick to get back to me and show me it. Within a couple hours I was approved and signing papers with Serge who as well did a fantastic job on getting me approved and helping me with insurance. The process was quick, easy and organized! I wouldn't hesistate on sending anyone to Jeff to get their new vehicle. More
by CherieLakusta
Employees Worked With
Jeff Crouse, Serge Lacasse
November 10, 2016
Getting into a new ride My husband and I had an amazing experience with Jeff Crouse @ Courtesy Chrysler. We were getting out of our old GMC and into a new SUV - and Jeff trul My husband and I had an amazing experience with Jeff Crouse @ Courtesy Chrysler. We were getting out of our old GMC and into a new SUV - and Jeff truly made it happen for us. He made sure we got absolutely everything we wanted in our new vehicle, and went above and beyond to make sure we were happy, bottom line, when we left the dealership. We both highly recommend both Courtesy Chrysler and in particular Jeff Crouse if you are in the market for a new car! More
by Harpz
Employees Worked With
Jeff Crouse
November 10, 2016
Awesome! Jeff went over and above for us with our van. We were looking for something very specific and he was so patient with all our questions and got us exac Jeff went over and above for us with our van. We were looking for something very specific and he was so patient with all our questions and got us exactly what we wanted. Couldn't have asked for better service! So happy!! More
by Ouellettes
Employees Worked With
Jeff Crouse
November 10, 2016
Shady business practices Where do I begin, I cannot ascertain why my experience with courtesy is poor. I can say that given my last two vehicles were purchased through the Where do I begin, I cannot ascertain why my experience with courtesy is poor. I can say that given my last two vehicles were purchased through them, today made it crystal clear never to bring my business to them. Customer service involves active listening and acknowledging my concerns. It seems the team only reacts to dismay or discouragement from the customer, then they take action. For example, I waited patiently for my appointment on the s08 recall, but weeks to months go by and no appointment . Called last month and said I was not on the list and would be scheduled shortly . I call this week and express my disappointment then all of sudden the parts and appointment are ready to go immediately ?! Also, I find it no coincidence whatsoever that your sales reps constantly call me to try and trade in the same vehicle while waiting for this appointment And now for the icing on the cake I am told that my Dodge journey needs a wheel alignment, according to courtesy I just purchased new wheels and got a wheel alignment weeks ago, but listening to your incompetent service and sales reps has resulted in a waste of my time and effort Let me explain what I mean ,I took my vehicle to fountain tire who did the wheels and alignment and they found no issue whatsoever When I purchased the same vehicle back in May 2015 it took months for the promised remote start to be installed. This is not service, this is a complete disregard to your customers More
by bigd24
Employees Worked With
Kelly ryan, April Thomas
November 10, 2016
New truck I came in looking to get an appraisal on a 2013 Sierra and was directed to Liz to help me sort out what I was looking for in a truck. I'm not a big ti I came in looking to get an appraisal on a 2013 Sierra and was directed to Liz to help me sort out what I was looking for in a truck. I'm not a big ticket buyer and I think she could tell that right away. I was offered a deal on a new truck but walked away from it. Liz called me the next day to see if there was something else more attuned to what I need and I told her about a truck I'd found online. Next thing she was working with me on finding the right deal, around my schedule even making sacrifices with her own to help me out. She was totally patient with me even on her days off and brought me down to look at another truck. She was ultra professional, likeable, personable, intuitive and polite and actually listened to what I was saying and responded appropriately. I'll recommend anyone to work with her if they're looking for another truck she is an asset to the dealership. Though I had the most contact with Liz, everyone at the dealership was friendly and polite even down to the financing when I finally made my decision to drive out in a sweet new truck that conformed more to my needs in a vehicle. I'm not an easy sale but everyone was easy going and patient with me. It took a week to get me into a new truck and everyone worked with me around my schedule. More
by Authorofthereview
Employees Worked With
Darrell Sirelpuu, David Chopp, Liz Fediuk, Blair Dingwall
November 08, 2016
Easiest truck purchase yet! We booked a test drive for 10am, and left before 2pm with a new truck! Easiest and fastest purchase we've made on a vehicle to date! Everyone we dealt We booked a test drive for 10am, and left before 2pm with a new truck! Easiest and fastest purchase we've made on a vehicle to date! Everyone we dealt with was so helpful. More
by TurferTrav
Employees Worked With
Surge Lacasse, Omar Hussain
November 07, 2016
The worst customer service I personally spoke with Ahmed on the phone and in person at Courtesy Chrysler and he provided the worst customer service I’ve ever experienced. Rude, I personally spoke with Ahmed on the phone and in person at Courtesy Chrysler and he provided the worst customer service I’ve ever experienced. Rude, uneducated and undermining are the three word I would use to descried this “senior service advisor”. I will be telling everyone I know about our experience with Ahmed in the hopes that no one will ever consider going to Courtesy Chrysler for anything. If you want to be talked to like a piece of garbage this place if for you! More
by Natasha
Employees Worked With
Ahmed Elnahas
