Courtesy Chrysler Dodge Jeep RAM

EXCEPTIONAL EXPERIENCE THROUGHOUT/JACKIE SYLVESTER I WENT IN THE DEALERSHIP AND WAS IMMEDIATELY GREETED BY JACKIE SYLVESTER. JACKIE WAS PROMPT IN FINDING ME EXACTLY THE RIGHT JEEP GRAND CHEROKEE THAT I WENT IN THE DEALERSHIP AND WAS IMMEDIATELY GREETED BY JACKIE SYLVESTER. JACKIE WAS PROMPT IN FINDING ME EXACTLY THE RIGHT JEEP GRAND CHEROKEE THAT I HAD BEEN RESEARCHING FOR QUITE SOMETIMES. WE TOOK IT FOR A TEST DRIVE TO FIND THAT WE IMMEDIATELY CLOSED A PURCHASE AGREEMENT. I HAD TO BRING THE JEEP BACK IN FOR MINOR ADJUSTMENTS AND HAD TO LEAVE THE JEEP AT THE DEALERSHIP. THE GENERAL MANAGER, KRIS LAUGHTON, WITHOUT HESITATION PROVIDED ME WITH ANOTHER NEW LOANER SO I COULD TAKE IT HOME UNTIL MINE WAS AVAILABLE THAT WAS THE FOLLOWING DAY. IN ALL THE YEARS AND TIMES I PURCHASED A VEHICLE, THIS HAD TO BE THE MOST PLEASANT EXPERIENCE. ALL STAFF DEMONSTRATED EXCEPTIONAL INTERPERSONAL SKILLS AND ALL STAFF WENT OUT OF THEIR WAY AT ALL TIMES TO PROVIDE EXCELLENT CUSTOMER SERVICE IN A PROMPT AND COURTEOUS MANOR. I WOULD NOT HESITATE TO BUY ANOTHER VEHICLE FROM COURTESY CHRYSLER AS THEY PROVIDE THE BEST CUSTOMER SERVICE OF ITS CLASS. THANK YOU JACKIE SYLVESTER AND KRIS LAUGHTON FOR THIS AWESOME EXPERIENCE. YOUR DEALERSHIP SURE DESERVES A PAT ON THE BACK. More

Customer Service went above and beyond Fuji was extremely helpful right from the test drive to the vehicle delivery and then some. He answered all our questions, and what he did not know, Fuji was extremely helpful right from the test drive to the vehicle delivery and then some. He answered all our questions, and what he did not know, he found out about right away. He really went that extra mile to ensure that we were taken care of. What blew me away the most was we had purchased 2 vehicles but did not have a way to get both vehicles home. Fuji offered to help by driving one of the vehicles home for us. I really appreciate all the help he provided. I even have been having more questions and he has always replied and assisted in an extremely friendly and prompt manner. I know I have purchased the vehicles that should last me a long time, but if anything changes in that, I will be contacting Fuji. Thanks again for all your help Fuji! More

The right truck from the right people Omar was very helpful in selecting our new truck. He listened to our criteria and asked how we planned to use the vehicle. He recommended that we sh Omar was very helpful in selecting our new truck. He listened to our criteria and asked how we planned to use the vehicle. He recommended that we should get the Crew cab, then he showed us two different trucks so we could judge for ourselves. Our teenagers where very happy with his advice. If you have Omar as your Sales rep. you will get someone that will take the time to hear what you are looking for and need, because sometimes they are not the same thing at first. He made the buying process as smooth as any that I have ever gone through. More

Pleasent experience with Joel Janz Thanks Joel informing me of what's going on with my vehicle and letting me ask a load of ridiculous questions. Dealing with Joel is always a pleasure. Thanks Joel informing me of what's going on with my vehicle and letting me ask a load of ridiculous questions. Dealing with Joel is always a pleasure. He is very helpful and goes above and beyond to help me and keep me informed. Thanks! More

They redeemed themselves We were thinking about going to another dealership as we had had extremely bad customer service in the past. Billy called us to see if we could get in We were thinking about going to another dealership as we had had extremely bad customer service in the past. Billy called us to see if we could get into something that would have cheaper monthly payments. At first we were hesitant but Billy wanted to work with us to make up for the bad experiences we had. We met with Billy, told him what we wanted and he worked his magic. Serge was very approachable and even gave us some advice. Thank you both Billy and Serge. More

Excellent service from Jackie & Serge Excellent service from Jackie, our sales rep. She was very knowledgable. Serge was very informative. All in all they treated us with respect. We too Excellent service from Jackie, our sales rep. She was very knowledgable. Serge was very informative. All in all they treated us with respect. We took our new Jeep home the same day. 10 out of 10 More

Great Job Omar was very helpful, and made sure that everything I was looking for was included with the Jeep. Made sure the tank was full, wheels shined, interio Omar was very helpful, and made sure that everything I was looking for was included with the Jeep. Made sure the tank was full, wheels shined, interior looked great along with the overall appearance of the Jeep. Very friendly, attentive, quick and professional service, Thanks Omar. More

Trading in my truck We went in for the clearance event this weekend. There were some good deals laid out, I ended up getting a good deal on a new 2016 Jeep Renegade. If y We went in for the clearance event this weekend. There were some good deals laid out, I ended up getting a good deal on a new 2016 Jeep Renegade. If you're looking for help with from people that are willing to follow up with you and put in the effort to get you a good deal, you are in the right place; or at least that was our experience this weekend. We worked with David in the Finance department, and though he forgot one signature for my bill of sale, while I was at the registry, he quickly faxed over a new copy so I didn't have to drive all the way back. Blair was nice and willing to negotiate for all of my very picky must have things, and didn't give up on finding and getting Omar to show us vehicles. Omar was there every step of the way, along with follow up calls and even making our deal better after we had agreed on a price and went to the bank to apply for higher financing. Very energetic! More

"They did it....two for two" Omar Hussain did an awesome job putting me in my new 2017 Ram with everything I required on my second new truck purchase with Courtesy. The best part. Omar Hussain did an awesome job putting me in my new 2017 Ram with everything I required on my second new truck purchase with Courtesy. The best part.....at the price I was looking for. Also an excellent job by Serge Lacasee on a very smooth and painless finance process. Thank you to Blair Dingwall for checking and confirming with me that the truck and price was what we agreed upon. More

A Really Good Experience! This is my second new vehicle from Courtesy! Really a good experience, and they do try very hard to show good service! Well done Liz, you communicated This is my second new vehicle from Courtesy! Really a good experience, and they do try very hard to show good service! Well done Liz, you communicated regularly throughout the process. More