Courtesy Chrysler Dodge Jeep RAM

Two hours for an oil change I arranged to bring my vehicle in at noon and wait for it as it should have only taken about half an hour to change the oil. After waiting 90 minutes, I arranged to bring my vehicle in at noon and wait for it as it should have only taken about half an hour to change the oil. After waiting 90 minutes, I went to check on it and the service guy I dealt with, Jeremy Rae, went to find out what was going on. He was gone for a while. In the meantime, Helmar Kujat asked if I had been helped. I told him what was going on and he questioned Jeremy. At that same time, Jeremy said he didn't know what happened, but they were going to do it right away. Helmar took my name and I went back to the waiting room. He came in and apologized to me and said as I have free oil changes, they wouldn't take this particular one off my contract and would throw in some windshield wipers. I thanked him and about half an hour later my vehicle was done. Jeremy was going to give me a jug of washer fluid for free and when I said that Helmar told me I would get wipers, he argued with me and said no. I told him never mind. I don't need fluid as I have lots at home. He said he would go check if I could wait a minute. Seriously? I'd already been there an hour too long and he wanted me to wait longer? I just walked away I was so angry. I won't be going back there for service but I do appreciate Helmar's assistance. And as an added note, no one introduced themselves. I found their names on Courtesy's website. More

October 30, 2017 Fantastic friendly service. Made the whole purchasing experience stress free and enjoyable. Sale was processed very quickly, I was driving my new truc Fantastic friendly service. Made the whole purchasing experience stress free and enjoyable. Sale was processed very quickly, I was driving my new truck within hours of sealing the deal on my beautiful new Dodge Ram. Highly recommended. More

Sales Review Billy was very helpful in showing us used vehicles and gave us a chance to have extended test drives. Billy was courteous, kept his appointments and f Billy was very helpful in showing us used vehicles and gave us a chance to have extended test drives. Billy was courteous, kept his appointments and followed up to make sure everything was still going well. More

Good and professional Has been already couple of months ago that I bought the truck. Billie helped me with finding a truck, and also went through all to get a good deal f Has been already couple of months ago that I bought the truck. Billie helped me with finding a truck, and also went through all to get a good deal for me. Couple months later I had some issues with some things, and he was happy to help me out with it and also took his time for me. More

Good service All around good service from the dealership. From Billy to Serge great customer service. I will highly recommend this dealership to family and friends All around good service from the dealership. From Billy to Serge great customer service. I will highly recommend this dealership to family and friends in the future. More

Trading in and up. Billy monsour was a total pleasure to deal with from start to finish.A man of his word without trying to push a sale. He truly has the customer's best Billy monsour was a total pleasure to deal with from start to finish.A man of his word without trying to push a sale. He truly has the customer's best interest at heart. More

Thank You! Great experience. Everyone was very helpful. I never felt pressured at anytime, the salesman billy was great. Billy knew exactly what I wanted, he a Great experience. Everyone was very helpful. I never felt pressured at anytime, the salesman billy was great. Billy knew exactly what I wanted, he and the courtesy team went to work. I would recommend this dealership to anybody. I’m Looking forward to receiving the same care when I am in for service. I would not hesitate to send my family or friends to this dealership. I was a hard customer to please and the team made it easy, good job! Thank you all very much. More

Excellent In all of my years of going to service centers and dealing with service advisers, I have never had this level of expertise and professionalism. I neve In all of my years of going to service centers and dealing with service advisers, I have never had this level of expertise and professionalism. I never felt like I was taking up her time with questions about my Ram 1500. April Thomas was very informative and went the extra mile to print out some literature for me with questions I had during my initial visit. She was so kind to help me determine what size of tires and pricing for a future purchase. I also had questions about my Ram 1500 that were not about the service which she answered and educated me well. If only all service centers had this level of support. April Thomas does an amazing job and exceeded my expectations and beyond. Courtesy Chrysler should be proud for having April Thomas as your Service Advisor. Such a top notch and stand out employee , I have never experienced here at Courtesy Chrysler or anywhere. Also your shuttle service driver Francis is A+ Regards M.Montes More

Happy with the service. I called Courtesy and requested to speak to Joe Tarzwell as he was always my contact in service when I talked with him he said he was no longer at car I called Courtesy and requested to speak to Joe Tarzwell as he was always my contact in service when I talked with him he said he was no longer at car centre he was at truck shop he asked what repairs i had to have and said he could do them at the truck shop he then set up apptI took car in for repairs He completed all repairs as required and car was ready Tues am with total repair amount He set up shuttle service to pick me up and bring me to shop ,car was very clean, and I was very happy with the service and cost of repairs My car is a Dodge neon 2005 purchased from Courtesy and always maintained by same More

Best deal ;) Bought a new ram from this guys, it's a beautiful truck. Got me exactly what I wanted. Omar did his best to make sure I had what I asked for, thanks Bought a new ram from this guys, it's a beautiful truck. Got me exactly what I wanted. Omar did his best to make sure I had what I asked for, thanks More