Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,363 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,363 reviews
June 07, 2018
Courtesy Chrysler Top Notch Quality service and helpful, friendly staff. Highly recommend to all. I love the vehicle I purchased and the people made the repairs experience great. Quality service and helpful, friendly staff. Highly recommend to all. I love the vehicle I purchased and the people made the repairs experience great. Shop Courtesy Chrysler. More
by Chcam22
Employees Worked With
Helmar Kujat, Liz Fediuk, Taran Johnny , Kaylee Gabora, Adam Mashinter
June 06, 2018
Great dealership great guy So much fun dealing here !!!! I got a great deal and they have the best selection. Brian and the team have great deals!! Omar is so nice he has a g So much fun dealing here !!!! I got a great deal and they have the best selection. Brian and the team have great deals!! Omar is so nice he has a great smile and takes care of you. More
by Steve Smith
Employees Worked With
Omar Hussain, Brian Mendieta
June 05, 2018
Terrible Sales tactics and management “...so you understand what the word ‘courtesy’ in Courtesy Chrysler stands for?” was one of the first statements Eric Chovancak said to me when I walk “...so you understand what the word ‘courtesy’ in Courtesy Chrysler stands for?” was one of the first statements Eric Chovancak said to me when I walked into the dealership, with full intentions of purchasing a 2018 Jeep Renegade. I could be wrong, but I must be reading all the wrong dictionaries, because I have never known courtesy to mean the way I was treated at this dealership. After asking me questions regarding what I wanted in a vehicle, determining that if the Jeep did not have the dual pane panoramic sunroof it would be a deal breaker, and going on two test drives, (1 measly minute test drive each, I might add), we proceeded to Eric’s desk to find the vehicle I wanted. After searching their inventory, he returned with a Jeep Renegade from Big 4 (I know this, because I also did my research and had a look at this renegade on the weekend after business hours). This renegade had the my sky open air roof system, which I did not want. When I advised Eric of this, he told me “..this model does not come with the dual pane panoramic sunroof”. Lie. Also, of course, that jeep was listed at full market value. I showed Eric a listing from Martin Chrysler where the renegade I wanted did come with the dual pane panoramic sunroof, and was also listed at a significantly lower price. He left to talk to his sales manager. When he returned, he pulled up Martin Chrysler’s website, showed me the line for the discount, and told me they were lying, and that dealership had no intention of selling me the vehicle for that price. I advised him that was against the law, in which he agreed. He pulled out the “official documentation” from Dodge Canada, or FCA, with the yellow highlights and told me they have been given specific amounts in which they can discount the 2018 renegade, and this year it was 0.00$. When I told him I couldn’t take his word for a 10000$ savings, he held up his hand as if to shoosh me, and said “yep, one sec” and walked away. I couldn’t believe how badly his behaviour could change when he didn’t get his way. This is where Brian Mendieta comes into the picture, as the big mean bully, I guess. He came over, and started by telling me that the discount listed on Martin Chrysler’s website was last months discount... funny, I thought you couldn’t give discounts? When my husband asked when the Jeep would go back on discount, Brian said never, they are not allowed to give discounts on this Jeep.... wait? What? What about last month? I said I would take a drive down and see for my self, I had never been to Brooks before. “You are not missing much” was the response I got. Both Brian and Eric took out their phones and threatened to call Martin Chrysler themselves to “confirm the price”. At that point, I thanked them for their services with a hand shake, told them this was too much, and walked out. The next day, I called and confirmed the price for the Jeep, it was correct. I put a down deposit on it, and drove up last Saturday and picked up the vehicle. I could take as long of a test drive as I needed, and Randy Lauber was as courtesy as I thought Coutesy Chrysler was supposed to be. The whole process was painless, and very very quick. I am so happy I did not let Coutresy Chrysler bully me into buying something I didn’t want, and at a price I didn’t want to pay. Do your research, and stick to it. Dealerships CANNOT lie about discounts on the website. Do not go to this dealership. Full disclosure, on the Wednesday before I picked up my Jeep, Courtesy Chrysler did call my cell phone. They let it ring exactly one and a half times and hung up. No clue why, they never called back. More
by Chelsey
Employees Worked With
Eric Chovancak, Brian Mendieta
June 02, 2018
Well Done! Omar was very helpful with the trade in and purchase of our jeep. He was very knowledgeable. Omar and Matt made the process go very smoothly. Omar was very helpful with the trade in and purchase of our jeep. He was very knowledgeable. Omar and Matt made the process go very smoothly. More
by 11jeep
Employees Worked With
Omar Hussain, Matt Thorne
June 02, 2018
Fantastic experience Jeremy was really great today. Courtesy car driver was super friendly, polite and professional . Fantastic value for every dollar spent .i am very imp Jeremy was really great today. Courtesy car driver was super friendly, polite and professional . Fantastic value for every dollar spent .i am very impressed. 0 More
by Abi
Employees Worked With
Jeremy Rae
June 01, 2018
Best service in Calgary The customer service at this dealership is the best in Calgary from there salesman to the Service and Parts Advisors. They are the best won’t take my The customer service at this dealership is the best in Calgary from there salesman to the Service and Parts Advisors. They are the best won’t take my truck or buy another vehicle from anywhere else. More
by PatSimpson34
Employees Worked With
Jeremy Rae
May 28, 2018
Totally got ripped off!!!! 3 years ago, I spent $60,000 dollar, and brought a new 2015 Grand cherokee from this dealership. Now, I want to buy another car and sell this one, yo 3 years ago, I spent $60,000 dollar, and brought a new 2015 Grand cherokee from this dealership. Now, I want to buy another car and sell this one, you know what's the trade in value they gave me? $24,000!!!!! I said: "xxxx NO"!!!!! and sold my car on kijiji for $34,000 the next day. And now, they asked me if I want to buy their Jeep again?! NO WAY!!!! If they can't stand behind their product, if they continue to rip off their old customer, I will not do any business with them again!! And would love to spread this story to anyone else!!! More
by Perry89
Employees Worked With
David Labindao, Brittany Friend
May 19, 2018
My refreshing vehicle purchase Super Fair, and excellent customer service..... seamless experience... Highly recommend... Jason was totally upfront... was a pleasure to work with. T Super Fair, and excellent customer service..... seamless experience... Highly recommend... Jason was totally upfront... was a pleasure to work with. The rest of the team were pleasurable and efficient. thanks again!! More
by happyhappy
Employees Worked With
Thomas Cardinal, David Chopp, Eddie Mansour, Joel Ayotte
May 18, 2018
COURTESY is their name for a good reason I had the pleasure of dealing with a gentleman named , ERIC CHOVANCAK,, who went above and beyond to help me in the purchase of my new vehicle .. Th I had the pleasure of dealing with a gentleman named , ERIC CHOVANCAK,, who went above and beyond to help me in the purchase of my new vehicle .. This gentlemen had all the information that i required and found the perfect truck for me .. He had to leave town for a few days and left me with another excellent salemen ,OMAR HUSSAIN ,who continued to go the full treatment .. these two gentlemen took the time to listen to exactly what i wanted and the payment i required. I would recommend these two gentlemen to anyone interested in purchasing a new vehicle , they will treat you with respect and will listen to you and what you are looking to buy and go above to make you happy . as well a big shout out to MR. SERGE LACASSE , who went to bat to get the payment exactly right for me ..THANK YOU ALL FOR YOUR EXCEPTIONAL SERVICE AND I WILL RECOMMEND YOU TO EVERYONE THAT IS IN THE MARKET.... "" GREAT JOB GENTLEMEN "" More
by wrangler lover
Employees Worked With
Omar Hussain, Serge Lacasse, Eric Chovancak
May 15, 2018
Excellent customer service We upgraded our 2015 Jeep Cherokee to a new 2018 Jeep Grand Cherokee and Adam was fantastic to deal with and he really went above and beyond to make s We upgraded our 2015 Jeep Cherokee to a new 2018 Jeep Grand Cherokee and Adam was fantastic to deal with and he really went above and beyond to make sure we got the vehicle we wanted. Thanks Adam! More
by Jeff
Employees Worked With
Liz Fediuk, Serge Lacasse, Adam Mashinter
