Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Satisfied with the sales person Taran was good to deal with. I had some very high expectations, and he worked as hard as he could to please, given the restrained environment that he Taran was good to deal with. I had some very high expectations, and he worked as hard as he could to please, given the restrained environment that he had to work within. Found me a truck that was suitable, worked to try to make me happy during the arduous financing process. Financing would not budge on price for the gold servic package, even though the actual price of the vehicle was $1500 more than the advertised price. Eddie basically said, "well, I guess there was a mistake", no actual resolution. When I pointed out that I had been charged for my undercoat, (when told I would not be), I got a bit of the ol' run around, but inevitably they reimbursed me. After a bit of back and forth, and having to become visibly upset, the staff worked to satisfy. Johnny was great to work with, I will be a return customer, although I will be asking to speak with different management people. Satisfied. More
Friendliest Today I received a shuttle pick-up ride from Francis. What a delight it was to meet him. Such a pleasant individual. Keep up the great work! Today I received a shuttle pick-up ride from Francis. What a delight it was to meet him. Such a pleasant individual. Keep up the great work! More
Amazing I give this delership 5 stars all the way! Friendly and refreshing employees who go out of their way to ensure my experience was timely, professional I give this delership 5 stars all the way! Friendly and refreshing employees who go out of their way to ensure my experience was timely, professional and confortable. Jim Scott is exceptionally friendly and am so impressed with how he took the time to get to know me and ensure my experience was beyond what I expected! Thanks Jim :) More
Returning Customer James was super friendly, helpful and knowledgeable and great with our kids. We were trading in our vehicle that we had also purchased at Courtesy for James was super friendly, helpful and knowledgeable and great with our kids. We were trading in our vehicle that we had also purchased at Courtesy for a minivan. There's definitely a reason why we returned to the dealership, the staff here made everything super easy and comfortable. Thanks again! More
Great experience and great staff. This has been one of the best experience with a dealership in my life, they were very happy to help and answer all my annoying questions. Also the bes This has been one of the best experience with a dealership in my life, they were very happy to help and answer all my annoying questions. Also the best thing is that i left there with a new vehicle the same day which I didn't know was a thing. Jim was very friendly and relatable which was great he knew what I wanted and delivered. Thanks again guys and will be back later. More
Are you kidding!! $629 visit. 6 year old GC. $300 for air condition charge!! Vehicle condition sheet read. Front brakes just meet min. I replaced 8 months ago! Tire pre $629 visit. 6 year old GC. $300 for air condition charge!! Vehicle condition sheet read. Front brakes just meet min. I replaced 8 months ago! Tire pressures were ‘checked’ and st to factory? I checked at home. 3 set at 39# cold one at 34#. Washer fluid checked? Not. Still half empty! Air filter caution. Just replaced 6 mon ago. Told radio auto dim not working charge $50+ and told dealer set properly. Like I hadn’t done that 100 times myself. Still doesn’t work. So mad at end simply walked out. Done with useless approach and typical Jeep service. To say disappointed would be understatement. Sure some good people but experience was less than ideal. More
Dumb customers After looking around for a sports car, my husband and I, did a stupid decision of wanting to trade in my ford truck for a Jeep. Almost right after the After looking around for a sports car, my husband and I, did a stupid decision of wanting to trade in my ford truck for a Jeep. Almost right after they confirmed that we were approved for the financing part of it, my husband told them that I don't wanna do the trade in anymore for several and personal reasons. My husband was polite on the whole process and had to leave out of the country for work and back a week after. He went back to Courtesy to ask for our $200 dollar deposit but Brian Mendieta refused to give us back the money and offered to give us back $20 instead. It was quite a week of disappointments because we don't know who we should be talking to. The sales guy Omar was on vacation, he was very helpful. He contacted us right after he landed at Calgary Airport. To make the story short, after weeks of disappointments, Liz stepped up on the plate with no hassle and gave us back our money ( otherwise - I would never back out right away without doing other means to get our money back, as it was not about the money after all, its about principle, And how it was treated and handled by Brian) More
One of the welcoming dealerships I have been to! Jamie and Billy were wonderful to deal with they kept my mother laughing through the whole process and she is a hand full. Dave was also super helpful Jamie and Billy were wonderful to deal with they kept my mother laughing through the whole process and she is a hand full. Dave was also super helpful and made sure every question my mother asked was respectfuly answered. Everyone was very welcoming and friendly head down and check it out. Without Jamie connecting with my mother there would not have been a sale. I highly recommend this dealer ship to anyone worried about not getting the service they deserve! More
Verry kind and not pushing Joel is a man who can give you good information and not pushing at all. At the and of the day we drive home in our new wrangler jeep!! Joel is a man who can give you good information and not pushing at all. At the and of the day we drive home in our new wrangler jeep!! More
Amazing Experience! I did a lot of shopping around and found the best price, and service, at Courtesy Chrysler. The staff was amazing, especially Brian. He was professi I did a lot of shopping around and found the best price, and service, at Courtesy Chrysler. The staff was amazing, especially Brian. He was professional, funny and personable. He took the time to answer all of my questions and made sure that I got the best vehicle for the best price. I absolutely love my new car! Thanks so much for making my car purchase experience such a wonderful. I would definitely recommend buying a car from Brian and his team! More