Courtesy Chrysler Dodge Jeep RAM

They scratched my new Summit while in for an oil change. 2 serious problems on this one visit: 1) I took my new Grand Cherokee Summit in for its very first oil change. When asking how much just an oil cha 2 serious problems on this one visit: 1) I took my new Grand Cherokee Summit in for its very first oil change. When asking how much just an oil change will cost they cannot tell you up front. I asked for a synthetic oil change, they were not sure how much it costs, maybe $130.00 - $150.00 they thought, so I signed the invoice. When I got the Jeep back the bill was for $90.00. I though I got a good deal but the service manager says that was definitely not a synthetic oil they used for that amount. I also pointed out that I discussed that on the dealership web site that they have regular oil changes for $56.00 plus a free oil filter which then came to $52.00. Plus maybe an up charge for more oil for a Hemi. They could not explain the $90.00 charge which is what I paid. I still think I was overcharged for regular oil. They did not perform Piece of Mind Service either by accident which cost $85.00. so $90.00 for an oil change.....I am not sure on that one still. 2) When I got the Jeep home I noticed a new large deep scratch on the back bumper about 4 inches long. Called the dealership to ask about it, they never returned my calls so I had to drive back over. The conversations then turned to, that its my word against their word. So I showed them the pictures I happened to take 15 min before dropping the vehicle at their dealership, no scratch! They did take ownership of the scratch and fixed it but I was without my Summit for a week while in the body shop for the bumper removal and painting of a brand new Grand Cherokee Summit (What a shame!) The body shop was put in a bad spot but did a very good job looking after me and gave me a loaner to drive. They get good marks in my book, Wilf was excellent. What I did not like about Courtesy Chrysler is that they do not take good care of your vehicle while in their possession, its not the first time I have had damage done there, hense the pictures.They also did not report the damage to me, someone must have known they scratched it. There is also no sincere apology or recognition of the damage by the dealership management or any follow up what so ever that it was fixed to my satisfaction. This will be the last time I will buy a vehicle from Courtesy Chrysler (this was my third by the way), and will certainly inform my friends of the risky service you can receive there. I will have to find another dealership to service my Summit now too. More

Jamie Eye is fantastic , he is absolutely the opposite of your typical cars salesman, he was honest about the cars including the history, was concerned with getting us into , he is absolutely the opposite of your typical cars salesman, he was honest about the cars including the history, was concerned with getting us into something we wanted, something that was safe and in our price range. There was no high pressure, no weird tactics, in fact it was just like talking to your neighbor. My family highly recommends our favorite "Neighborhood Car Man". More

Great Staff!!! Great Service!!! My wife and I bought a Jeep from Courtesy Chrysler just this past weekend. We had to make an appointment to have the car 'detailed' on Monday. The per My wife and I bought a Jeep from Courtesy Chrysler just this past weekend. We had to make an appointment to have the car 'detailed' on Monday. The person who took care of me (us) was "Joe" the service manager. He was fantastic and such a down-to-earth guy. It's hard to find this dedication to clients anywhere these days. This type of customer service only comes with years of experience and Joe certainly has that! So, thank you so much and remember, Joe is an absolutely vital asset to your team. Thanks so much Joe! I'll drop by to say Hi to you sometime soon. Francis, Jamie and Billy were fantastic as well!!!. Take Care, Eric & Wendy Desplanque, Calgary More

Amazing experience Taran is my sales rep and he honestly made my entire experience at courtesy Chrysler amazing. My wife and I have since returned and bought another Taran is my sales rep and he honestly made my entire experience at courtesy Chrysler amazing. My wife and I have since returned and bought another vehicle from Taran. He made sure my car was clean, full of gas and was there for me every step of the way. I would recommend courtesy Chrysler to anyone looking for a new vehicle! More

New Car for me! Taran was very helpful, friendly and pleasant to deal with when I purchased my new car! Thanks for everything Taran and good luck with your speech! Taran was very helpful, friendly and pleasant to deal with when I purchased my new car! Thanks for everything Taran and good luck with your speech! More

Purchase a truck with Jamie Eye and good experience. Jamie is a simple guy and it's a pleasure to deal with him. He was take care of me in my truck purchase a truck with Jamie Eye and good experience. Jamie is a simple guy and it's a pleasure to deal with him. He was take care of me in my truck purchase same as a friend. Thank you Jamie! Deal with David Chopp for financing. Good guy but sign here and here because too late in times. I leave and sign fast because error in the contract try to arrange, explication not clear, sign and quit the garage. Revise my papers at home and I see a lot mistake. Take your time for papers and if is not correct come back an other day, don't do what I doing. More

Warranty mileage Just a little disappointed that my warranty couldn’t be honoured for my coil ignition problem, 3000km over isn’t much for a problem like that. Plus ov Just a little disappointed that my warranty couldn’t be honoured for my coil ignition problem, 3000km over isn’t much for a problem like that. Plus over the phone cost was way different that cost when I showed up ($200) difference. I appreciate the timely manor of the vehicle maintenance and relieved a ton of stress. Thank you very much. More

Customer Experience We received great service from Taran Johnny and Liz Fediuk at the Glendeer Circle location in Calgary on the purchase of our truck. They were very fri We received great service from Taran Johnny and Liz Fediuk at the Glendeer Circle location in Calgary on the purchase of our truck. They were very friendly and helpful. More

Buying experience Fast courteous service. Everyone was friendly and willing to help answer any questions I had . Generally got back to me as fast and efficient as I co Fast courteous service. Everyone was friendly and willing to help answer any questions I had . Generally got back to me as fast and efficient as I could expect Jesse was able to show me an option that I had never thought of before and it worked well to make us very happy with the truck we Bought More

Liars &Thiieves! Service department needs an overhaul starting with the manager on down., do yourself a favor and avoid this dealership! They are dishonest, and their Service department needs an overhaul starting with the manager on down., do yourself a favor and avoid this dealership! They are dishonest, and their mechanics are less than adequate in repairs and they do not follow through on their in house warranties because their mechanics are that pathetic. Never again will my hard earned money support these criminals, and I was a customer for years. More