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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,363 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,363 reviews
July 18, 2014
Great Service I had a great experience with Vince. He actually called me that day wanting to know if I was interested in trading my used vehicle in. I had been thi I had a great experience with Vince. He actually called me that day wanting to know if I was interested in trading my used vehicle in. I had been thinking about buying a jeep for awhile and I ended up buying it that day. When we went on our test drive he actually took the time to take the top off, very nice. Vince called me a couple days later to follow up. I would definitely recommend calling Vince if considering buying a new vehicle!! More
by lesleyss
July 17, 2014
Endless friendliness and goodwill It was a pleasure and very easy to deal with Thomas English, and the anxiety of Erik Campbell to do the most and the best for me was second to none. It was a pleasure and very easy to deal with Thomas English, and the anxiety of Erik Campbell to do the most and the best for me was second to none. Needless to mention the ease and the pleasure of working with Ms. Terrilyn Anderson, in a situation (my situation) of a 100% cash purchase. Disappointment, although minor: Intending to buy one more car, there and then, and after having a handshake with Thomas English on the price, I was requested by him, while drafting the documents, to add taxes and handling fees to the agreed-upon price. It should have been clear (based on the process on first transaction,) that the agreed-upon price is "the bottom line", i.e. all inclusive. I let this deal to fall through. More
by Carsbuyer11
Employees Worked With
Erik Kempbell
July 17, 2014
Pleasantly Surprised We have never been to Courtesy before and have never owned a Dodge. We have been a Ford family and were looking into getting a van. We did our resea We have never been to Courtesy before and have never owned a Dodge. We have been a Ford family and were looking into getting a van. We did our research and test drove the major competitors. We even came to Courtesy in the Honda that we were test driving (which I'm sure your team thought was hilarious). Our sales rep was Jerry and he was fantastic! He was friendly, personable & genuine. We felt no pressure from him and that is what we liked. He was attentive in the service that we received from the sales experience, to the purchasing process with Glenn and even to the parts & service department. He would always make sure we were taken care of and followed up with us. We came in thinking that our third row stow n' go was faulty and Jerry saw us come through the door. He came out to see if he could resolve our issue first before seeing the service department. When the seat defeated us, he was able to get one of the service guys to quickly look at it and found out that one of the latches were not locked in and BOOM problem solved! That saved us and the service department time by quickly getting it looked at without having to go through the process of booking an appointment, leaving it there all day and have the department backed up for a simple fix like that. Thank you Jerry for making us feel like part of the Courtesy family. More
by angie.locking
July 17, 2014
Good Experience This was one one of the better car buying experiences I have ever had. My sales person, Coiin, was quick and helpful but not overly aggressive. When i This was one one of the better car buying experiences I have ever had. My sales person, Coiin, was quick and helpful but not overly aggressive. When it came time to negotiate, it was quick, to the point, and no numbers games. A nice change indeed! A fair deal... that's what it should be about in my book. This is the first time in over 15 years I have not had a Ford in my driveway. I am sure I will enjoy my new Dodge truck! Thank you! More
by huberj66
Employees Worked With
Colin Wenner
July 16, 2014
Superior Customer Service Thank you so much Kim Power for your exceptional customer service. You were both personable and professional with me and my family. You made purchas Thank you so much Kim Power for your exceptional customer service. You were both personable and professional with me and my family. You made purchasing and financing my Jeep go very smoothly. I greatly appreciate your friendly service that you provided. Both of my daughters enjoyed coloring pictures for you and mentioned how nice you were to them. More
by superstarsara
July 16, 2014
Nice Change Mike was very good to deal with and actually kept in contact unlike other experiences with sales people. Courtesy Chrysler did not feel as if we were Mike was very good to deal with and actually kept in contact unlike other experiences with sales people. Courtesy Chrysler did not feel as if we were dealing with a typical North American dealership. Thank you fro a great experience Mike and I hope the service bays are as good. A+++ Cheers, Warren More
by Warren Horbachewski
July 14, 2014
Excellent service and pricing Tim recently sold me a 2014 Dodge Ram 2500 Laramie Limited. He was extremely knowledgable and professional. He wasn't pushy and didn't pressure me t Tim recently sold me a 2014 Dodge Ram 2500 Laramie Limited. He was extremely knowledgable and professional. He wasn't pushy and didn't pressure me to buy, however he also ensured I got the best deal possible. It was a pleasure working with Tim and Kim. I would highly recommend both of them and the dealership as a whole. Thanks guys! More
by craigfehr
Employees Worked With
Timothy Puddifant
July 11, 2014
dodgecaravan I needed the vehicle, I was online to discover courtesy. I called them and everything was easy with Tim. The way, he explained everything to me, I was I needed the vehicle, I was online to discover courtesy. I called them and everything was easy with Tim. The way, he explained everything to me, I was excited to buy right away. And I bought it at the same day. All papers work and everything were done on time and at the same day. I didn't waste my time. It was amazing. And the car I bought, I am happy with that. Every body like, my family and friends. It's cool vehicle. I enjoy it now a lot. Thanks Tim and Thanks Courtesy. More
by fruimour
Employees Worked With
Timothy Puddifant
July 11, 2014
2014 Grand Cherokee I was very happy with the friendly and courteous service. I felt little pressure to buy and felt I was given all the information I needed. I was very happy with the friendly and courteous service. I felt little pressure to buy and felt I was given all the information I needed. More
by dmccarvill
Employees Worked With
Colin Wenner
July 11, 2014
very professional and kind Collin sold me my new 2012 wrangler unlimited, he was very kind and personable you could tell a sale wasn't his only motive. Kim in finance is also ex Collin sold me my new 2012 wrangler unlimited, he was very kind and personable you could tell a sale wasn't his only motive. Kim in finance is also extremely pleasant and finished everything so promptly and accurately, I think she even made a new friend in my mom. Terrilyn helped a lot when Kim wasn't at work, she was so nice and thorough. As I was trading in my 03' bmw x5 Al-Karim appraised it, at first I was very very disappointed it was clear that he wasn't happy disappointing me and made a very excellent effort to make sure I felt the trade was fair. This team is great, I wish all people involved in sales were this down to earth and cooperative. dina k More
by deens00
Employees Worked With
Colin Wenner
