
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Beware of high pressure sales - this dealership doesn't seem to know it's 2021. Sales Manager Omar said he didn't have time to deal with me unless I was ready to sign a contract. Interesting tactic when th seem to know it's 2021. Sales Manager Omar said he didn't have time to deal with me unless I was ready to sign a contract. Interesting tactic when the salesman brought him over to approve discounts on a used car due to rust and body damage not disclosed on the online listing. Happy I went elsewhere. More
Buyer Beware. They tried to sell me a 2018 Dodge Ram 1500 White Quad Cab with a towing capacity of 7600 lbs. Vin # 1C6RR7FG1JS133437. I contacted Chrysler and confirmed that it only tows 4400 lbs. Before put White Quad Cab with a towing capacity of 7600 lbs. Vin # 1C6RR7FG1JS133437. I contacted Chrysler and confirmed that it only tows 4400 lbs. Before putting a deposit down I had asked my sales man Rafael Adam and Barry another sales man they both confirmed that it had a gear ratio of 3.55 and can tow 7600 lbs. That truck had a gear ratio of 3.21 and only tows 4400 lbs. 5 days after I notified Rafael I had no response from him. I left 3 messages for Rick Purdy used sales car manager. Never received a call back from Rick. Spoke with Abdul who said he will have someone call me back. Again no call back from anyone. Finally the lady at reception was kind enough to take my concern seriously when I threatened to go to AMVIC. She had Omar call me back. They still have that Ram 1500 listed with the wrong gear ratio so they can sell it to another innocent customer. When they want your money they will call you 10 times a day. When customer has a concern no one answers. More
These guys wont stop calling me after i asked them not to because i moved. They keep harassing me and its getting annoying. Dont give them your phone number. because i moved. They keep harassing me and its getting annoying. Dont give them your phone number. More
Was excellent!Thank you !Tamara is superb!It was very Was excellent! Thank you ! Tamara is superb! It was very good and also warranty coverage is a great thing to have ! The shuttle driver Mike was ve Was excellent! Thank you ! Tamara is superb! It was very good and also warranty coverage is a great thing to have ! The shuttle driver Mike was very pleasant. Everything was perfect, Great team ! More
Service on my vehicle was very fast efficient and they were crystal clear on the work/cost to be done. Good follow up as well prior to remind me of my appointment were crystal clear on the work/cost to be done. Good follow up as well prior to remind me of my appointment More
Great bunch of people to deal with, very professional, helpful and friendly. Our salesman Callum went above and beyond, he got us in the right truck to tow the trailer we brought helpful and friendly. Our salesman Callum went above and beyond, he got us in the right truck to tow the trailer we brought More
Had a problem with the 4 wheel drive, which they covered under warranty, Was told I need an alignment $150, no problem, had a leak in the back tire, $50 no problem. Pick up the truck and the bill has a $36 under warranty, Was told I need an alignment $150, no problem, had a leak in the back tire, $50 no problem. Pick up the truck and the bill has a $36 shop charge for repair order. I ask and am told “oh we charge everybody that for coming in”. $36 No problem, being taken for a fool - Problem. Now I know. More
Amazing dealership, all the staff are friendly, they will assist you with all you need, and offer the best for your budget. Especially Rafael and Liz who help us out all day. Thanks guys you’re all awesome. assist you with all you need, and offer the best for your budget. Especially Rafael and Liz who help us out all day. Thanks guys you’re all awesome. More
Absolutely terrible service... I only was spoken too by a ditsy appointment coordinator "rachel" who had zero interests in helping a customer and zero knowledge of vehicles ... just a trashy place looking t ditsy appointment coordinator "rachel" who had zero interests in helping a customer and zero knowledge of vehicles ... just a trashy place looking to take people's money... never will refer anyone to this dealer... You'd think with covid 19 , all the would have dead weight would be dealt with. Guess not... More
Very good customer service and explanation of service needed. April kept me informed of issues and resolved them. I was nervous about recurring problem with my car however issue was resolved. needed. April kept me informed of issues and resolved them. I was nervous about recurring problem with my car however issue was resolved. More