Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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An experience to write home about I recently lost my car to an unfortunate accident and found myself in the market for a new car. After visiting 3 dealerships, with not a lot of help o I recently lost my car to an unfortunate accident and found myself in the market for a new car. After visiting 3 dealerships, with not a lot of help or kindness, we landed at Courtesy Chrysler. Within a minute or two of walking around we were greeted by Jason. From the start of our meeting he was nothing but a treat and very straight forward. He was able to answer all of our questions and if he didn't have the answer he would find out with out hesitation. The day I went is was the first day I started to look for cars so we were not sure how serious we were about buying that day. Jason continued to treat us like we were walking off the lot with keys in our hand, unlike the other dealerships who became aloof once that information was given. He did not pressure us in any way and treated me like a friend not a customer. Upon deciding to buy, he was helpful throughout the whole process. He made sure that we had water and we were comfortable during all the paperwork. I am from BC which added time to the process and never once did I feel like Jason needed to be somewhere else or had something else more pressing to deal with. A couple weeks after I bought the car I had to bring it back to get detailed(since I am from BC and did not have time at the time). Once again it was like seeing an old friend, still is just as friendly and welcoming as he was on day one! On top of being friendly he was very helpful with setting up a courtesy ride for me. I highly recommend if you are looking for a vehicle and you want exceptional service, ask for Jason by name! For a first time buyer at a dealership, I couldn't be happier in my little road rocket! :) More
Professional Staff and Personalized Sales Experience I was looking for a new vehicle which would stand our Calgary winters. I have been to a lot of dealerships in the last 4 months looking for the vehicl I was looking for a new vehicle which would stand our Calgary winters. I have been to a lot of dealerships in the last 4 months looking for the vehicle that would be suitable for my needs. I was looking at luxury SUVs as well as a Jeep Wrangler Sahara. Ariel was amazing at finding the perfect vehicle for me. He took the time to understand my need for cargo space while keeping in mind that a reliable vehicle during the winter is a must for me. He was very professional, never pushed a brand or a product on me. He presented the facts about their vehicle line up and made sure that I won't have buyer's remorse after. From the moment I walked into the dealership up to the time that he installed my old plates to my new ride, he took care of all of that for me. Stephan was also amazing; he was efficient and fast on getting my approval. He even worked late into the night to get me into my new vehicle within the next day. Overall, I had a great experience at this dealership. I ended up with a 2012 Jeep Wrangler Rubicon and I can't wait to go off the road with this one. More
NEVER BEEN HAPPIER WITH A DEALERSHIP we came into the dealership to look into trading in our Mazda 6 for a Jeep. The gentlemen I had the pleasure of working with, were very straight fo we came into the dealership to look into trading in our Mazda 6 for a Jeep. The gentlemen I had the pleasure of working with, were very straight forward and did everything in their power to make my experience a great one. They were friendly and very easy to talk to. Other dealerships I have been to they tried to rip me and my fiance off, going over our budget, trying to give us a vehicle we hated. They did the complete opposite, We told him what we were looking for, what our budget was and he gave us what I feel was definitely worth ever penny we were going to spend. He stayed under the budget we gave him, and we drove away very happy. They with out a doubt took every stress away especially with initially worrying about trading in our car and made it very easy and joyful experience for us. More
Prefessional and Very Friendly Experience Me and my family were looking for a vehicle, and we went to a few previous dealerships to see what we could find. Usually when we went to the other de Me and my family were looking for a vehicle, and we went to a few previous dealerships to see what we could find. Usually when we went to the other dealerships, the sales person we met with, tried to pressure us into getting a bigger vehicle therefore spending more money. Our budget wasn't one where we could move around. Me and my mum were looking for an economic vehicle that saved on gas and was versatile and comfortable. The moment we walked into Courtesy, we were instantly greeted by Kelly, who asked us exactly what we were looking for and we said we've already looked at the Dodge Journey, and it was within our budget so we we're very happy about that. He was able to relate to all of us, he could relate to us teens through video games and electronics, and my mother from an adult perspective. Kelly kept our budget in mind and made sure we made the right decision. We looked in the Used vehicle lot, and we found a 2012 model Dodge Journey. When we took the Journey out for a test drive, Kelly showed us how to hook up our phones via Bluetooth. We were playing music for the entire test drive. When we came back to get the Journey we were very happy to receive it. We've had it for a few days now and are very happy with our purchase. Thank you Kelly for not making us feel like we were pressured into anything, and for making us feel comfortable with buying a new vehicle that is new to us. More
Very Happy My wife and I came into Courtesy Chrysler two days ago to look at a new minivan. Before we made it in the doors, Vince Khan greeted us outside. I had My wife and I came into Courtesy Chrysler two days ago to look at a new minivan. Before we made it in the doors, Vince Khan greeted us outside. I had been looking at a specific model and Vince helped us through the process of buying right up until I drove our 2014 Dodge Caravan R/T off the lot. Glenn our finance manager was great at getting us approved, giving us options on warranty and protection. Thanks to all the staff involved for making us so happy with our new purchase! More
Great Sales Team I had an excellent experience at the dealership with Darrell and Glenn. Very knowledgeable about the vehicle I was interested in and very experienced I had an excellent experience at the dealership with Darrell and Glenn. Very knowledgeable about the vehicle I was interested in and very experienced on options available for the vehicle and financing. All of this was done with no sales pressure. I would definitely recommend anyone to visit Courtesy Chrysler for anyone looking for a vehicle. More
Amazing Experience I decided to visit Courtesy Chrysler to test drive a new jeep. I had an amazing experience from beginning to end. I went in with no intention on buyin I decided to visit Courtesy Chrysler to test drive a new jeep. I had an amazing experience from beginning to end. I went in with no intention on buying a vehicle that day. Darryl did a great job in pointing me in the right direction and found a vehicle that was perfect for me. He seemed to really care about what I wanted and what my needs were for a new vehicle. Everyone was incredibly helpful and friendly. Darryl and Kris helped me get to a monthly payment that was in my price range. Kim was a pleasure to deal with!! The whole process was very comfortable. I couldn't be happier with my new Jeep and I would definitely recommend this dealership to everyone that is buying a new car. More
GREAT SALES EXPERIENCE This was our 6th purchase from Courtesy Chrysler but our first under the new ownership. We were pleasantly surprised with the new vibe at the dealersh This was our 6th purchase from Courtesy Chrysler but our first under the new ownership. We were pleasantly surprised with the new vibe at the dealership and very glad that we were paired up with our salesman, Kelly Ryan. We knew what we wanted, what price range we wanted to stick too and had a very limited time to spend at the dealership (as our kids were at home with a babysitter). Kelly was approachable, knowledgeable, professional and worked hard to ensure we got everything we wanted without the high pressured sales pitch. Which we really appreciated. Everything from the test drive, trade in to finance was both easy and flawless. With Lanette (a fabulous member of the finance team) and Kelly's help we drove away in our new truck just three hours after arriving at the dealership. Kelly and his team really worked hard to show us what a five star experience can and should look like. More
Excellent Service & Fun Experience!!! We were so glad we ended up with Tim...he was down to earth, upfront, friendly, approachable professional and knowledgeable (not your typical sales pe We were so glad we ended up with Tim...he was down to earth, upfront, friendly, approachable professional and knowledgeable (not your typical sales person). It was a fun experience. Arsalan was very good too but we really did not spend too much time with him. Stephan made the financial experience enjoyable and not daunting in anyway. He is very thorough with his work, sense of humour and knowledge was wonderful. We left feeling that we knew what we had financed and purchased. Overall our experience with this Chrysler dealership was painless, enjoyable and would highly recommend everyone to get their next vehicle here. By the way, we purchased a gorgeous 2014 Jeep Cherokee sport and we just love it!!!!! More
Amazing Experience!! This was my 4th purchase from Courtesy but first since the new ownership took over. I can't truly explain how wonderfully everyone at the dealership This was my 4th purchase from Courtesy but first since the new ownership took over. I can't truly explain how wonderfully everyone at the dealership treated our family. My fiancé and I are expecting our first child and were interested in trading in two vehicles and consolidate into one family vehicle. We met with Jerry and went over the 2014 Cherokee as a start because of its safety features. He listened to what our needs were in a new vehicle and hit a bullseye with his initial choice. The next part was our tricky financing due to the consolidation of our previous cars! Glenn was patient and detailed in finding our best options. There were times I wanted to throw in the towel due to the trickiness of it all but he kept in there and made a difficult deal work. Everyone we met at the dealership was amazing, very cheerful and informative! From the receptionists to the salespeople we didn't even deal with. We'll be back without a doubt! Id be happy if we were able to have Jerry help us with every vehicle purchase we make from now on, he's a genuine guy that isn't pushy, cares what your needs are and is in it to pair you with a perfect vehicle for your life. Thanks Jerry, Glenn and the rest of the Courtesy gang for the amazing experience! See you again soon! More