Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Used Purchase I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with and very straight forward, honest, and easy going. All my questions and concerns were answer and I walked away with a great vehicle knowing I made the right purchase. More
A wonderful team, Very reliable and hope giving to customers thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, you are a great listener, easy to engage with, and a great professional in your work as the sales person. You gave me a lot of courage and filled me with hope as I walked a way driving my new Dodge. Keep it up Michael, I believe you are a great asset to the courtesy Chrysler . I would definitely say the same about Locke Glenn the business manager and Justin. I thank you all for your kindness to me and the great work you are doing. You are a great team! My prayers and best wishes to Courtesy Chrysler. sincere, Agnes Kariuki. More
Nissan pathfinder Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle More
Amazing first time Experience Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me out so much getting an amazing deal. Just blown away at how amazing my experience was! thanks guys. More
New Jeep Wrangler I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sol I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sold for, they tacked on an extra $500 which was explained away with some rebate. The math didn't add up. Was given an "all in price including fees and taxes" .. noted a $499 "Southern Package" add on. I specifically asked the salesman if this was the "dual top" model giving me a hard and soft top for the vehicle, apparently he wasn't listening though since it ended up only being delivered with the hard top. Upon receipt of the vehicle I take it home, check under the hood. The deal had not topped up any fluids, so no windshield washer fluid. Checking the hard top, noted that the dealer had likely removed it while on the lot. How did I know? Well because 4 of the 6 screws holding on the rear top were not secured properly, you would think being a dealer of the vehicle they would know how to properly secure it. A day after receipt I was driving the vehicle and noted a rattle coming from the rear. I went to check what it was, spare tire was a bit loose. I was able to twist the locking lugnut by hand, they hadn't tightened it at all. I made sure to tighten the rest of them and also checked the ones on the wheels since you just never know. They submitted the wrong surname to SiriusXM, interestingly it was the surname of a co-worker friend of mine who purchased a vehicle the same day. A week later I receive my Chrysler Extended Warranty package in the mail also with the wrong surname! You'd think purchasing a $40k vehicle with everything printed clearly on all the forms wouldn't allow mistakes like this to happen. I was assured that my trade-in (which I was given poor value for, $2k under blue book trade in value) registration would be transferred when I purchased, after 3 weeks and no receipt of new registration papers I emailed to find out what was going on, that day I receive a scanned version of the registration and they popped the official document in the mail. That's great, but it also showed that that registration was done that day, not three weeks earlier when I drove the vehicle off the lot like it should have been. So technically I was driving an unregistered vehicle. All in all, more attention to detail is required by this group. More
Amazing dealership experience Having been raised in Asia, We really don't have any idea about Chrysler cars. but Ariel helped us in choosing the right car for my husband's needs. F Having been raised in Asia, We really don't have any idea about Chrysler cars. but Ariel helped us in choosing the right car for my husband's needs. From the time we stepped in their office up to the picking up of the car in the afternoon, he was very helpful and accommodating. I think we almost spent half a day choosing and test driving a car. It was a pleasure meeting him, and would highly recommend this dealership compared to other Chrysler dealership in whole Calgary. Everybody are accommodating and ready to help. Hugh Bullen is also a friendly guy from the finance department, he even faxed the registry a copy of my insurance policy to finally get my license plate since we don't have a hard copy of my insurance. all the best! More
Walked away with two Jeeps Started off attempting to purchase one new vehicle, we had such an excellent experience that we walked away with two new vehicles! Everyone at the dea Started off attempting to purchase one new vehicle, we had such an excellent experience that we walked away with two new vehicles! Everyone at the dealership was incredibly kind and helpful! Michael was especially helpful an the service extended past the keys being put in our hand. Would recommend this dealership without thought. More
Awesome Kelly, Lanette and everyone where awesome and went the extra mile to get me a great deal. Will go back for my next new vehicle Kelly, Lanette and everyone where awesome and went the extra mile to get me a great deal. Will go back for my next new vehicle More
Happy Customer Tim and the gang are awesome. This is the second purchase of a new truck at Courtesy and my salesman Tim was great for both. I would recommend Tim and Tim and the gang are awesome. This is the second purchase of a new truck at Courtesy and my salesman Tim was great for both. I would recommend Tim and Glenn to my friends for sure! They stand behind their product and service and don't forget about you after the sale. I was treated fairly and with respect and left there with no regrets on my decision to purchase from them. The service manager Helmar is awesome too! I love my new 2014 Ram Sport. More
Couldn't ask for more!! The sales representative went above and beyond to help me with any questions or concerns that I had and then even went to the Registry Office on my be The sales representative went above and beyond to help me with any questions or concerns that I had and then even went to the Registry Office on my behalf to obtain the new licence plates. Also, the financial details and paperwork were handled expertly, including arrangements for the insurance coverage for the new vehicle. In summary, the team did everything they could to ensure I drove my new van off the lot as soon as I purchased it.. Unbelievable service!! I am a very happy customer who would not think of going anywhere else!! More