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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,317 Reviews
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July 23, 2014
Amazing Experience I decided to visit Courtesy Chrysler to test drive a new jeep. I had an amazing experience from beginning to end. I went in with no intention on buyin I decided to visit Courtesy Chrysler to test drive a new jeep. I had an amazing experience from beginning to end. I went in with no intention on buying a vehicle that day. Darryl did a great job in pointing me in the right direction and found a vehicle that was perfect for me. He seemed to really care about what I wanted and what my needs were for a new vehicle. Everyone was incredibly helpful and friendly. Darryl and Kris helped me get to a monthly payment that was in my price range. Kim was a pleasure to deal with!! The whole process was very comfortable. I couldn't be happier with my new Jeep and I would definitely recommend this dealership to everyone that is buying a new car. More
by kristi.toner.7
Employees Worked With
Kris Laughton, Darrell Sirelpuu
Helpful July 20, 2014
GREAT SALES EXPERIENCE This was our 6th purchase from Courtesy Chrysler but our first under the new ownership. We were pleasantly surprised with the new vibe at the dealersh This was our 6th purchase from Courtesy Chrysler but our first under the new ownership. We were pleasantly surprised with the new vibe at the dealership and very glad that we were paired up with our salesman, Kelly Ryan. We knew what we wanted, what price range we wanted to stick too and had a very limited time to spend at the dealership (as our kids were at home with a babysitter). Kelly was approachable, knowledgeable, professional and worked hard to ensure we got everything we wanted without the high pressured sales pitch. Which we really appreciated. Everything from the test drive, trade in to finance was both easy and flawless. With Lanette (a fabulous member of the finance team) and Kelly's help we drove away in our new truck just three hours after arriving at the dealership. Kelly and his team really worked hard to show us what a five star experience can and should look like. More
by Trevor&Carmen
Employees Worked With
Lanette Andreas
July 18, 2014
Excellent Service & Fun Experience!!! We were so glad we ended up with Tim...he was down to earth, upfront, friendly, approachable professional and knowledgeable (not your typical sales pe We were so glad we ended up with Tim...he was down to earth, upfront, friendly, approachable professional and knowledgeable (not your typical sales person). It was a fun experience. Arsalan was very good too but we really did not spend too much time with him. Stephan made the financial experience enjoyable and not daunting in anyway. He is very thorough with his work, sense of humour and knowledge was wonderful. We left feeling that we knew what we had financed and purchased. Overall our experience with this Chrysler dealership was painless, enjoyable and would highly recommend everyone to get their next vehicle here. By the way, we purchased a gorgeous 2014 Jeep Cherokee sport and we just love it!!!!! More
by Dean-Teresa
Employees Worked With
Timothy Puddifant
July 18, 2014
Amazing Experience!! This was my 4th purchase from Courtesy but first since the new ownership took over. I can't truly explain how wonderfully everyone at the dealership This was my 4th purchase from Courtesy but first since the new ownership took over. I can't truly explain how wonderfully everyone at the dealership treated our family. My fiancé and I are expecting our first child and were interested in trading in two vehicles and consolidate into one family vehicle. We met with Jerry and went over the 2014 Cherokee as a start because of its safety features. He listened to what our needs were in a new vehicle and hit a bullseye with his initial choice. The next part was our tricky financing due to the consolidation of our previous cars! Glenn was patient and detailed in finding our best options. There were times I wanted to throw in the towel due to the trickiness of it all but he kept in there and made a difficult deal work. Everyone we met at the dealership was amazing, very cheerful and informative! From the receptionists to the salespeople we didn't even deal with. We'll be back without a doubt! Id be happy if we were able to have Jerry help us with every vehicle purchase we make from now on, he's a genuine guy that isn't pushy, cares what your needs are and is in it to pair you with a perfect vehicle for your life. Thanks Jerry, Glenn and the rest of the Courtesy gang for the amazing experience! See you again soon! More
by jeff&morgan
Employees Worked With
Lanette Andreas
July 18, 2014
Great Service I had a great experience with Vince. He actually called me that day wanting to know if I was interested in trading my used vehicle in. I had been thi I had a great experience with Vince. He actually called me that day wanting to know if I was interested in trading my used vehicle in. I had been thinking about buying a jeep for awhile and I ended up buying it that day. When we went on our test drive he actually took the time to take the top off, very nice. Vince called me a couple days later to follow up. I would definitely recommend calling Vince if considering buying a new vehicle!! More
by lesleyss
July 17, 2014
Endless friendliness and goodwill It was a pleasure and very easy to deal with Thomas English, and the anxiety of Erik Campbell to do the most and the best for me was second to none. It was a pleasure and very easy to deal with Thomas English, and the anxiety of Erik Campbell to do the most and the best for me was second to none. Needless to mention the ease and the pleasure of working with Ms. Terrilyn Anderson, in a situation (my situation) of a 100% cash purchase. Disappointment, although minor: Intending to buy one more car, there and then, and after having a handshake with Thomas English on the price, I was requested by him, while drafting the documents, to add taxes and handling fees to the agreed-upon price. It should have been clear (based on the process on first transaction,) that the agreed-upon price is "the bottom line", i.e. all inclusive. I let this deal to fall through. More
by Carsbuyer11
Employees Worked With
Erik Kempbell
July 17, 2014
Pleasantly Surprised We have never been to Courtesy before and have never owned a Dodge. We have been a Ford family and were looking into getting a van. We did our resea We have never been to Courtesy before and have never owned a Dodge. We have been a Ford family and were looking into getting a van. We did our research and test drove the major competitors. We even came to Courtesy in the Honda that we were test driving (which I'm sure your team thought was hilarious). Our sales rep was Jerry and he was fantastic! He was friendly, personable & genuine. We felt no pressure from him and that is what we liked. He was attentive in the service that we received from the sales experience, to the purchasing process with Glenn and even to the parts & service department. He would always make sure we were taken care of and followed up with us. We came in thinking that our third row stow n' go was faulty and Jerry saw us come through the door. He came out to see if he could resolve our issue first before seeing the service department. When the seat defeated us, he was able to get one of the service guys to quickly look at it and found out that one of the latches were not locked in and BOOM problem solved! That saved us and the service department time by quickly getting it looked at without having to go through the process of booking an appointment, leaving it there all day and have the department backed up for a simple fix like that. Thank you Jerry for making us feel like part of the Courtesy family. More
by angie.locking
July 17, 2014
Good Experience This was one one of the better car buying experiences I have ever had. My sales person, Coiin, was quick and helpful but not overly aggressive. When i This was one one of the better car buying experiences I have ever had. My sales person, Coiin, was quick and helpful but not overly aggressive. When it came time to negotiate, it was quick, to the point, and no numbers games. A nice change indeed! A fair deal... that's what it should be about in my book. This is the first time in over 15 years I have not had a Ford in my driveway. I am sure I will enjoy my new Dodge truck! Thank you! More
by huberj66
Employees Worked With
Colin Wenner
July 16, 2014
Superior Customer Service Thank you so much Kim Power for your exceptional customer service. You were both personable and professional with me and my family. You made purchas Thank you so much Kim Power for your exceptional customer service. You were both personable and professional with me and my family. You made purchasing and financing my Jeep go very smoothly. I greatly appreciate your friendly service that you provided. Both of my daughters enjoyed coloring pictures for you and mentioned how nice you were to them. More
by superstarsara
July 16, 2014
Nice Change Mike was very good to deal with and actually kept in contact unlike other experiences with sales people. Courtesy Chrysler did not feel as if we were Mike was very good to deal with and actually kept in contact unlike other experiences with sales people. Courtesy Chrysler did not feel as if we were dealing with a typical North American dealership. Thank you fro a great experience Mike and I hope the service bays are as good. A+++ Cheers, Warren More
by Warren Horbachewski
