Courtesy Chrysler Dodge Jeep RAM | Page 2

Expectations for the work being done were clearly described along with the time it would take. Drop off and pickup were done easily along with booking the next service. described along with the time it would take. Drop off and pickup were done easily along with booking the next service. More

I did a telephone and text deal. I dealt with Adrienne the sales manager who was very friendly , helpful , outgoing and conversable. Alex the sale person was very helpful with the I dealt with Adrienne the sales manager who was very friendly , helpful , outgoing and conversable. Alex the sale person was very helpful with the delivery. More

Did my oil change very quickly while I waited. Was in and out in less than an hour. Was in and out in less than an hour. More

Communication and professionalism. Brian helped me through every step of getting my vehicle inspected and fixed properly. Brian helped me through every step of getting my vehicle inspected and fixed properly. More

Both Dan (in service) and Katherine who took my call were incredible. They focused on customer service and responsiveness. incredible. They focused on customer service and responsiveness. More

Service advisor Brian was straight forward and very helpful would prefer to do all of my interactions with this company if there are more people like him. Thanks again. helpful would prefer to do all of my interactions with this company if there are more people like him. Thanks again. More

The service department team was prompt and friendly. They kept me informed of the progress on my vehicle, explaining suggested services to keep the vehicle serviced properly. They kept me informed of the progress on my vehicle, explaining suggested services to keep the vehicle serviced properly. More

Quickly diagnosed and repaired two issues on my jeep within a single day and appreciated the courtesy shuttle. within a single day and appreciated the courtesy shuttle. More

Service assistants are pleasant and helpful and the drivers for the courtesy drop off pick up are very friendly. This service is also very much appreciated. However, I was overall disappointed. I too drivers for the courtesy drop off pick up are very friendly. This service is also very much appreciated. However, I was overall disappointed. I took the vehicle in for a check due to a vibration I suspected was in the powertrain. I gave a very detailed account of the symptoms. The technicians diagnosed a faulty wheel bearing which was replaced under warranty. However, this replacement required a wheel alignment that I needed to pay for. The alignment was only required as the steering knuckle had been disconnected to facilitate the warranty wheel bearing replacement. As expected, the wheel bearing replacement did not rectify the concern I had taken the truck in for so I am out of pocket and no further ahead. More

It has been an absolute nightmare dealing with these people. I am traumatized by how bad it has been. There are not enough words to describe how horrible they are. Hopefully my lawyer can find the words people. I am traumatized by how bad it has been. There are not enough words to describe how horrible they are. Hopefully my lawyer can find the words for tte upcoming lawsuit. I would rather walk the rest of my life than ever have to personally interact with these shady, misogynistic, lying scam artists again in my life. More