Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Excited My experience here was great. I bought a new dodge ram 3500 and the two people that helped me used me very well (Lannette and Yannick). My experience here was great. I bought a new dodge ram 3500 and the two people that helped me used me very well (Lannette and Yannick). More
ram 2500 limited 2014 a friend at the job told me to contack his brother M. Sirelpuu at this dealer ship because he would give me a great price and it was de case. good a friend at the job told me to contack his brother M. Sirelpuu at this dealer ship because he would give me a great price and it was de case. good fellow up at every step to make it apen on his part and by Terrilyn for the financing. good experience i recommend those people. More
Survey I purchased a 2014 Dodge Ram with Colin Wenner as my salesman.He was very professional and very informative.Everyone at the dealership were very helpf I purchased a 2014 Dodge Ram with Colin Wenner as my salesman.He was very professional and very informative.Everyone at the dealership were very helpful. More
Jeep Compass I went in to Courtesy on a strong referral from a close friend. who bought the same vehicle I was in the market for - a Jeep Compass. I met with Darre I went in to Courtesy on a strong referral from a close friend. who bought the same vehicle I was in the market for - a Jeep Compass. I met with Darrell and he worked closely and quickly with me to find what I was looking for. The vehicle was delivered within a week or so, the process was pretty painless and the car was more than I could have wanted! I drove away happy. I unfortunately had a terrible experience the following day when the vehicle actually had a malfunction with the transmission, a clip or part of the transmission hose was not connected properly so I the engine was pouring out transmission fluid and I had to have the vehicle towed back to the dealership (so new that Roadside Assistance didn't have the VIN registered) - not an ideal way to spend your first 24 hours owning a vehicle. The following week was a bit of a struggle back and forth with the service department and the sales team because I was definitely hypersensitive after my experience but I could tell that once the repairs were done that there was still something wrong with the vehicle because of the way it was driving. To be honest, I was not happy but I had no idea how I could go about asking for this to be resolved. The service manager offered to run more tests on the vehicle so once again I left the vehicle in the service department. I was positive I had bought a lemon and that I would be stuck with a vehicle that would inevitably have more and more issues. I decided it would be best to discuss it with the management team to find out what the best course of action would be. Kris was prompt in returning my call, and offered to replace the vehicle for me if I was not satisfied or comfortable with the original purchase that I had made. I honestly didn't think this was an option, I figured once the contract was signed I was stuck. He asked me for a little time, flexibility and patience and that he would make it right. And he did, the vehicle was replaced. He found me the model I wanted, with all the features that were important to me and they worked very hard to mitigate any of the costs related to the depreciation of the first unit I had. I am grateful to have had a group of people work so hard to make sure I was satisfied and comfortable in my vehicle. I would recommend this dealership highly to anyone who was in the market for a Jeep/Dodge/Chrysler product. More
Jason Burns After receiving a phone call about the specials Courtesy was having, Jason invited me in to see the new Cherokee. I spent over three hours at the deal After receiving a phone call about the specials Courtesy was having, Jason invited me in to see the new Cherokee. I spent over three hours at the dealership discussing all the possibilities to purchase a new vehicle. Jason was very attentive and willing to offer me excellent knowledge on the process. I chose to trade in my Patriot for a new Cherokee. I couldn't be happier with excellent customer service I received. I would recommend Courtesy to anyone looking for a new or pre-owned vehicle. Go and see Jason Burns. I would return again. More
Fantastic sales guy! Kelly Ryan was a fantastic guy to deal with- he was pleasant and informative- and even included the kids! not your typical pushy sales guy. The fin Kelly Ryan was a fantastic guy to deal with- he was pleasant and informative- and even included the kids! not your typical pushy sales guy. The finace gentleman Hugh was also a pleasure to deal with- thanks so much guys! We will be back to buy our next vehicle through you most definitely! The Chacon Family~ More
One Happy Camper! After spending half the summer trying to get a deal done on a new Ram 1500 4x4 Outdoorsman at 3 other dealerships, I walked into Courtesy Chrysler and After spending half the summer trying to get a deal done on a new Ram 1500 4x4 Outdoorsman at 3 other dealerships, I walked into Courtesy Chrysler and talked to Michael Good and within 20 minutes after a test drive, I had my offer accepted and approved by Arsalan. Before my truck was ready for delivery, the Great Airdrie Hailstorm of 8/8 came into play and that's when Kris Laughton got involved, making sure Chrysler did the repairs, and since they took some time to do their thing, that I was adequately compensated for the inconvenience. I'm now the proud owner of the prettiest black and white Outdoorsman in Calgary! Now, as if I wasn't already happy with this genuinely helpful and patient and friendly sales team, Kris Laughton called to say I'd won their monthly draw for 10,000 loonies. WOW!!! During my limited contact with the Service Dept., I have found the Service Manager, Dan the scheduler, Joan the parts lady, and others, including the Courtesy Shuttle Service drivers, to be as friendly and helpful as the Sales staff. If you're in the market for a Chrysler product, my heartfelt recommendation is to go straight to Courtesy Chrysler and ask to speak to Michael Good. Wouldn't hurt a bit to mention that you came due to Steve W. the Outdoorsman Guy's positive review. Watch him smile and get your deal done! I'm one Happy Camper, Kayaker, Hiker, Desert Rat, and Road Warrior! :-) More
Dan Wells service advisor is a cut above. Always ready to answer questions, and explain problems. Five star person! I will be returning again if needed! service advisor is a cut above. Always ready to answer questions, and explain problems. Five star person! I will be returning again if needed! More
very good servive very good service,very friendly,professional....that my first new car and i was very nervous but everything went well.quick and dirty. tank you gu very good service,very friendly,professional....that my first new car and i was very nervous but everything went well.quick and dirty. tank you guys More
Happy! I dropped my van off for an oil change. Jason was a pleasure to deal with & had my van ready before I needed it. I would be happy to deal with him aga I dropped my van off for an oil change. Jason was a pleasure to deal with & had my van ready before I needed it. I would be happy to deal with him again in the future. More