Courtesy Chrysler Dodge Jeep RAM

Mori is very reliable. Mori was very helpful when we bought our new Grand Caravan and he saw to it that everything went smoothly. He has continued to make himself available Mori was very helpful when we bought our new Grand Caravan and he saw to it that everything went smoothly. He has continued to make himself available and he will step in to sort out any problems if necessary. More

Very Helpful Mori was fantastic to deal with! He was honest and up front about everything, he even helped get a few little extras added in for nothing! I would use Mori was fantastic to deal with! He was honest and up front about everything, he even helped get a few little extras added in for nothing! I would use Mori again for my next purchase. More

Friendliest dealership around It was so nice dealing with courtesy Chrysler. All the staff I encountered were incredibly friendly and knowledgeable. I will send all my friends look It was so nice dealing with courtesy Chrysler. All the staff I encountered were incredibly friendly and knowledgeable. I will send all my friends looking for a new vehicle to see this awesome group of people. More

Very helpful Working with Mori was a great experience. He was very helpful and helped me get a great deal that worked with my budget. Stephen in Finance found Working with Mori was a great experience. He was very helpful and helped me get a great deal that worked with my budget. Stephen in Finance found a great banking institution that I was already dealing which makes making payments easier to do. He also took care of the entire transaction ensuring that when I picked up my truck I had insurance, registration and plates so all I had to do was drive my truck home! This is not my first vehicle at Courtesy - and I don't think it will be my last! More

Johnny Bagger of the auto industry Where does great customer service come from? It's not a product of the mind, of following a script. The best customer service originates from a heartf Where does great customer service come from? It's not a product of the mind, of following a script. The best customer service originates from a heartfelt concern for others. When someone serves a customer from the heart, they form a connection that leads to positive experiences that ensure lifelong customer loyalty, having said that a side note that I have purchased 3 brand new Jeeps from 2012-2014. Hopefully there is a buy three get the fourth free or something like that coming up, wonder if I needed to get a card stamped for that. Anyway, the only thing your competition can't take away from you is the relationship your people have with your customers. Mori LaChappelle’s truly extraordinary service comes from his heart (i.e., from person-to-person connection, not business-to-person connection.) Every time I deal with him he proves beyond a shadow of a doubt to have the key mindsets and daily actions that are necessary to deliver above and beyond exceptional, memorable customer service. Mori adds his own "personal signature" to his work; every piece of paper, every phone call, every email or text and it is a refreshing surprise and delight for us, the customers. Mori just does it right, he is the “Johnny Bagger” of the vehicle industry. There are many words to describe Mori's customer service but none that truly tell of how wonderful and incredibly inspiring it is being on the receiving end as the client. Get the accessories book out Mori, we have some work to do on my units come summer time. More

Second chance.....better this time around I was contacted by Kristina with regards to upgrading my 2013 Ram. I met with Darrell, discussed previous issues, some of which moved me to another d I was contacted by Kristina with regards to upgrading my 2013 Ram. I met with Darrell, discussed previous issues, some of which moved me to another dealership. Darrell listened, responded with understanding of my issues and said that my issues were not uncommon with this dealership. He said that the issues had been corrected. I felt confident enough to give Courtesy another try, upgraded to the exact model (although I was not able to get my desired colour....Copper) I had originally wanted. Overall I would say that I am very satisfied with my experience and would recommend Courtesy to friends and family. Roland Bischoff More

Great Service! Went in to buy a jeep grand cherokee, knew what I wanted. Took one for a test drive with Kelly while he explained some key features, very helpful. The Went in to buy a jeep grand cherokee, knew what I wanted. Took one for a test drive with Kelly while he explained some key features, very helpful. The model I was looking for was not on the lot. Ordered in the specific model I wanted, & once it arrived I drove away happy. Recommend Kelly to anyone looking to buy a new vehicle. More

Jeep life They were all very helpful with all the financing and gave me an awsome deal on the jeep I wanted, with all the options I needed. They were all very helpful with all the financing and gave me an awsome deal on the jeep I wanted, with all the options I needed. More

Very fair Went into the dealership, and sat down with the sales representative. Told him my situation, he discussed with his manger, and we came apon a deal tha Went into the dealership, and sat down with the sales representative. Told him my situation, he discussed with his manger, and we came apon a deal that worked for all of us. They where very fair and professional. I would most definitely recommend to a friend. More

Happy Jeep owners Jason Burns was fabulous with us. He had all the answers we needed to feel comfortable in trading in the vehicle we had for the newer used Jeep. Jason Burns was fabulous with us. He had all the answers we needed to feel comfortable in trading in the vehicle we had for the newer used Jeep. We are loving the Jeep so far and would not hesitate to go back for future vehicles. Thomas English gave us what we feel was a good trade-in price and also made a great deal on the hitch we needed to get installed. Terrilyn from Finance was just as wonderful to work with. Thanks to you ALL!! More