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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,364 reviews
December 05, 2014
Bought 2014 Dodge Ram long horn Very good people good deals , and very caring , they helped me really good and I'm very happy with this new truck ! It was an amazing experience ! Very good people good deals , and very caring , they helped me really good and I'm very happy with this new truck ! It was an amazing experience ! More
by Masterb
December 05, 2014
After sale support Having purchased my truck from a dodge dealer outside of Calgary I had found it hard to get good service here, recently had a vibration in my vehicle Having purchased my truck from a dodge dealer outside of Calgary I had found it hard to get good service here, recently had a vibration in my vehicle that got much worse after changing to new tires. I brought the vehicle to courtesy it took some time to get it fixed and using my truck for work this could have been very damaging to my business I had the great fortune of dealing with the best service advisor I have ever dealt with, I have 15 years experience in the service industry on the heavy equipment dealer side and was blown away by the concern and genuine care I received from my advisor. She not only secured me a rental truck to keep my buisness moving, kept me completely up to date of what was going on but when they did find the source of the problem "my new tires" she went above and beyond by intervening with the tire supplier to ensure they took care of the costs. I can't say enough about the incredible level of service I received from my advisor, Nikita. Thank you so much Nikita you made my life so much easier through something that could have been so difficult and went so far above and beyond to help me. I guarantee all my vehicle service will be coming to this store and when it comes time to by my next vehicle I will only consider dealing with courtesy great job guys!!!! More
by Pcsrt
December 05, 2014
Very good service Tim, justin, and Glenn all were extremely helpful in finding my ideal vehicle and doing whatever it took to make this process as easy and enjoyable as Tim, justin, and Glenn all were extremely helpful in finding my ideal vehicle and doing whatever it took to make this process as easy and enjoyable as possible. Highly recommend dealing with them at courtesy. More
by Bd444
Employees Worked With
Timothy Puddifant
December 05, 2014
Highly recommended My experience at Courtesy Dodge was quick and painless. When I walked through the doors I had a general idea of what I was looking for. When I walked My experience at Courtesy Dodge was quick and painless. When I walked through the doors I had a general idea of what I was looking for. When I walked out I felt that Markus and Matt did their best to accommodate me to get me the best bang for my buck. They answered every question I had and went out of their way to make me happy. Thanks guys! More
by maheu55
Employees Worked With
Markus Varley
December 04, 2014
My experience I'm writing to recommend Courtesy Chrysler and in particular the work of Nelson Mathieson. I've know Nelson for a few years. When it came time to upda I'm writing to recommend Courtesy Chrysler and in particular the work of Nelson Mathieson. I've know Nelson for a few years. When it came time to update my vehicle and I simply messaged Nelson. Within a few messages he gave me a number of options together with his opinion and great recommendation. He saved a lot of time. I got put in a beautiful 2012 dodge ram 1500 with low km and a great price. Overall it was an excellent experience thanks to Nelson and Courtesy Chrysler. More
by j23_stan
December 03, 2014
bad.. just bad Had a simply appointment to look at my heater fan sense it was sqeaking. It was booked in at 7 am. I got there filled out the paper work and got a shu Had a simply appointment to look at my heater fan sense it was sqeaking. It was booked in at 7 am. I got there filled out the paper work and got a shuttle. I was told at around noon they would call with an update. No call happened so i called around 1. No one was availble to answer the phone so i left a message as prompted. At 230 i called again and talked to someone that said they were not able to help me because they were not my service adviser. I got a call at 245 saying its been looked at and needs a heater fan. They said they pulled it out at 11 o clock but failed to call me. It is the middle of winter and -15 i need my heater. When i asked why i was not contacted he failed to give me a response and said i would need to reschedule and the parts would not be under warranty even though when i booked the appointment i was told they would be. So i told them to take my veichle out of the shop and the service advisor got mad an hung up on me. I called my dealership in my hometown and the assured me the heater was coverd under my extended warranty plan. I called the service department 10 times and left numerous messages to request a shuttle. I actually had to go on the site and talk with a salesman to request a shuttle. This was at 315. at 5 oclock the shuttle still had not came to get me and i called 5 times tell i got an answer that said he was busy. I ended up late for my class because of it and had to get a cab after my night class to get my veichle. Defintly the worst dealership i have ever been to and i would never recomend it. Understaffed and rude. The shuttle driver that drove me home in the morning was a great and awesome person to be around. I wont ever be back again More
by mxracer1107
Employees Worked With
Joe Tarzwell
December 03, 2014
second purchase This was our second purchase, and again we were very happy with the service. We got exactly what we wanted! Colin was excellent with service and Lanet This was our second purchase, and again we were very happy with the service. We got exactly what we wanted! Colin was excellent with service and Lanette was awesome in finance! We will be back to see Colin in a few years :) More
by stbrundin
Employees Worked With
Lanette Andreas, Colin Wenner
December 03, 2014
The perfect truck for me I went looking for a plain truck without all the bells and whistles, and between manager Justin and our salesman Collin, they found one that suited my I went looking for a plain truck without all the bells and whistles, and between manager Justin and our salesman Collin, they found one that suited my needs. More
by T21brander
Employees Worked With
Lanette Andreas, Colin Wenner
December 03, 2014
Jeep Lease Awesome service. Awesome experience. Jazz has a great deal of knowledge about the product he is selling. Honest and upfront. Keep up the great work Awesome service. Awesome experience. Jazz has a great deal of knowledge about the product he is selling. Honest and upfront. Keep up the great work, Jazz. More
by Parmjit Singh
