Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Rammer It was overall a good experience. Friendly service and I got my vehicle quickly. The price was fair. Took a little bit longer for them to fix what was It was overall a good experience. Friendly service and I got my vehicle quickly. The price was fair. Took a little bit longer for them to fix what was wrong with it but overall it was good. More
Perfect storm of a deal I went in to test drive a wrangler to see how they feel and walked out with a 2015. I traded in my old jeep for so much more then I expected, justin C I went in to test drive a wrangler to see how they feel and walked out with a 2015. I traded in my old jeep for so much more then I expected, justin Chang really exceeded my expectations and get me what I asked for. Adrian Antelo is a sales man I can deal with, he isn't there to sell you a vehicle, he's there to help you purchase your new ride. Lannette was great to work with when it came to finances, layer everything out in terms I could understand and made it a friendly process. I hadn't expected to walk away with my dream jeep but they put it together for me. Thanks guys. More
Maintenance is convenient Great service, drop off my Ram in the morning, shuttle to work and pick up after my shift, fast inexpensive and convenient place to maintain your ride Great service, drop off my Ram in the morning, shuttle to work and pick up after my shift, fast inexpensive and convenient place to maintain your ride if you work in the radius of the auto mall!! More
It was quick easy and friendly Kelly was the most help I had out of every dealer I visited and terribly help things move along smoothly aswell. All around great people at courtesy Kelly was the most help I had out of every dealer I visited and terribly help things move along smoothly aswell. All around great people at courtesy More
worked hard to keep me happy I had a great experience with Courtesy Chrysler! Any questions or concerns I had over the entire process where answered with enthusiasm and you could I had a great experience with Courtesy Chrysler! Any questions or concerns I had over the entire process where answered with enthusiasm and you could tell they would do anything to resolve the issue. More
Great experience. I had a wonderful experience last week purchasing my truck. Nelson was amazing, super informative and put me in the truck of my dreams. Terrilyn made I had a wonderful experience last week purchasing my truck. Nelson was amazing, super informative and put me in the truck of my dreams. Terrilyn made financing a breeze. I would highly recommend Coutersy Chyrstler to anyone buying a new vehicle. More
Excellent i had a great experience buying my jeep I had friendly prompt service when I first arrived at the dealership. Jason was very knowledgeable about the v i had a great experience buying my jeep I had friendly prompt service when I first arrived at the dealership. Jason was very knowledgeable about the vehicle and answered all questions I had. He also suggested and brought up other great points. Overall was a great and very comfortable experience. Love my jeep More
Very pleasant experience! The whole experience was great! Was able to find the exact car I was looking for, and made it very easy to trade in my current car. Colin was very he The whole experience was great! Was able to find the exact car I was looking for, and made it very easy to trade in my current car. Colin was very helpful/knowledgable and got me set up with the perfect car. He went through all the features the Charger RT offered, and most importantly I felt comfortable and not pressured into the purchase at any point. Arsalan had the car brought in from another location, Stephen took care of all the financing, and Glenn set me up with the right warranty and protection package. All within the day! Was very impressed how easy it was. Thanks guys, appreciate your help. More
Amazing People at Courtesy Chrysler!! I have been dealing with Courtesy for almost a year, and I'll be honest, my 1st experience started off good but quickly diminished. We had some poor c I have been dealing with Courtesy for almost a year, and I'll be honest, my 1st experience started off good but quickly diminished. We had some poor customer service experiences that had us thinking for our next vehicle purchase we would go somewhere else. We had to bring our Truck in to get looked at for some manufacturer flaws and that’s when I met Will Wagner, yes probably your typical sales guy but none the less very helpful and friendly. He directed me into the service area where I met Roger the service manager so he could take some pictures of our misaligned hood & front bumper. Good service manager, maybe not the best photographer, but hey, neither was I. I was a little disappointed that it was a week before I was told the pictures taken that day were no good. I then dealt with Breana, the managers assistant and she was great to deal with and was available when I needed to speak with her. I will suggest however that there is more communication between departments as far as loner vehicles, and coverage for warranty work etc. 3 different answers for the same question. The final result however was satisfying but our appointment is not until December 9th so fingers crossed all still goes according to the plan. Now the vehicle purchase. After meeting Will that day we came back in just to see what, if anything he could do for us. We had a Patriot that I didn't really care for anymore and since the truck was now my Husbands, didn't have much choice but to drive. Sadly we had more negative equity than what we had thought so we pretty much assumed at that point there was nothing we could do. I didn't want a van, or a small car, or another pick up truck; I wanted something better than what we had or I would just keep the Patriot. (I know, what a princess) Of course, that's not what a sales guy wants to hear so Will said they had options, and he was right. We were seated into a 2014 Jeep Grand Cherokee and I won’t lie, I was thinking how the heck are we going to make this work! Between Thomas, Matt and Will they made it work and now it was off to Finance, and that is where we met Glenn. I loved how honest, straight up and to the point he was. My thoughts are "Don't sugar coat xx, because it's still just xx". Due to our own negative equity it was making it difficult to get the financing we wanted, but again, Glenn said he would figure something out and to my surprise, he did. So 5 days after starting this process I was driving home in my new Cherokee, with the warranty we wanted and our payments not through the roof. YAY!! Finally, I received an email yesterday with my new registration and a note that says Merry Christmas. Well thank you, but what about the cost I owe for switching my registration? The reply I received was "Don't worry about it, its been taken care of". WHAT?? REALLY?? Are you sure?? I receive a reply saying "It's all good, no bill for you guys on this". WOW!! Amazing people work at Courtesy Chrysler, and everyone needs to know this. I work at a place where Customer Service needs to be top notch so sometimes I feel my expectations are set a little high BUT everyone I've interacted with over these last couple of weeks have been absolutely wonderful and met my high expectations and then surpassed them. Thank you everyone at Courtesy Chrysler, especially the people mentioned above, you've all completely changed my perception around from my 1st visit to ensure there will be MANY more visits in the future. Merry Christmas to all of you!! More
Great experience Tyler and Glenn created a upbeat, funny, positive and informative experience. They made sure my vehicle and financial needs where met and within budge Tyler and Glenn created a upbeat, funny, positive and informative experience. They made sure my vehicle and financial needs where met and within budget. I would strongly recommend them and courtesy Chrysler to any one i know. Melissa More