Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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All in all great experience Like many I was dreading the visit to purchase a new vehicle. I met with Jazz solo a few weeks prior to our purchase and test drove the car to get a f Like many I was dreading the visit to purchase a new vehicle. I met with Jazz solo a few weeks prior to our purchase and test drove the car to get a feel. Our second visit was with the whole family and Jazz was knowledgable, friendly, and didn't give the impression of pushing us at all. Gave us options and also listened to our needs and wants. Was impressed with the experience and love our new ride. Would highly recommend Jazz and coutesy Chrysler. More
Courteous and buying made easy Everyone we dealt with were friendly and easy going. They answered all of our questions honestly and were genuinely concerned for our comfort. We didn Everyone we dealt with were friendly and easy going. They answered all of our questions honestly and were genuinely concerned for our comfort. We didn't plan on buying but I am happy we did. I love my Jeep! Would I recommend this dealership?.... Yes I would and I already have. To anyone that will listen! More
Did what needed to be done Had a great experience the whole way, no muss no fuss they were honest and extremely friendly. I left feeling I got the vehicle that I wanted at the Had a great experience the whole way, no muss no fuss they were honest and extremely friendly. I left feeling I got the vehicle that I wanted at the price I was happy with, great job guys and thanks for the positive experience not all my vehicle purchases have been. More
My Fourth Dodge Ram My sales person Colin made my experience at Courtesy Chrysler a memorable day for me and I will be referring friends and family. I would like to thank My sales person Colin made my experience at Courtesy Chrysler a memorable day for me and I will be referring friends and family. I would like to thank Colin for my positive experience at this dealership as I will be back in the near future to purchase again from him. Thanks Chris for the great deal on my third vehicle. More
Best service department in calgary! After dealing with other dealerships in town and not getting the service I was offered or paid for I was pointed in Courtesy's direction. I stopped in After dealing with other dealerships in town and not getting the service I was offered or paid for I was pointed in Courtesy's direction. I stopped in on a Friday morning looking to get an oil change done on my Ram 3500. Knowing it was Friday I really wasn't expecting to get in without an appointment, and seeing the line at the service entrance cemented that feeling. However the service adviser that I spoke with said it would be no problem. I dropped my truck off at 8am and by 1pm they had done the oil change, tire rotation and full diesel fuel system and exhaust clean. I was surprised that my truck was done that fast, and after my dealings with other dealerships, was shocked it was actually complete. I thanked Nikita for getting me in on a Friday and called Rodger to express my gratitude toward his service department. The following Thursday, I started my truck and noticed the power steering pump whining. I figured I'd again try out Courtesy. Again they were able to get me in that morning, sourced the problem, fixed the problem, cleaned my entire engine bay, and had me back in my truck before 5pm. I have yet to have this kind of service from any dealership from any manufacturer! With this kind of service they now have a customer for life, and I hope Roger and his team continue to strive for this kind of customer service. Great Job Courtesy!!! More
New Car I have been going to Courtesy Dodge for our cherished family minivan for many years. This year being extremely pressed for time, we needed our new Ca I have been going to Courtesy Dodge for our cherished family minivan for many years. This year being extremely pressed for time, we needed our new Caravan, but without the hassle of long appointments, lot walks, suggested upgrades and tire kicking. The team at Courtesy was able to quote a value for my trade in (our existing Caravan), send us a rock bottom price for our new van, do up the paperwork and have us out of there with one quick visit and then a minimum of calls and emails. When we arrived to grab our new van and hand over the old one, Tim and Stephen had us out of there in RECORD time. Not much more than an hour. I wasn't rushed and I didn't receive a lack of information, any questions I did have were fully answered as always, but the team knew I had already decided what I wanted, have owned the same van three times over and just wanted NEW, quick and painless. Thanks for making the experience exactly what I hoped for yet again. Our van is the family lifeblood for so many of our experiences and activities. We wouldn't go anywhere else! Thanks again! More
Vince Khan I recently purchased a 2015 Jeep Grand Cherokee Summit. I highly recommend anybody looking for a vehicle contact Vince Khan at Courtesy Chrysler. Him I recently purchased a 2015 Jeep Grand Cherokee Summit. I highly recommend anybody looking for a vehicle contact Vince Khan at Courtesy Chrysler. Him together with Justin, Scott and Ed worked hard to ensure I ended up leaving the dealership happy. Good customer service can be hard to find but this team worked hard to make sure I left with exactly what I wanted in a vehicle at a price that I was comfortable with. Well done Vince, I will be sure to send more customers your way. Remember...ask for Vince..You will be glad you did! More
Great Jeep Experience Jerry Peterson was up front through the entire process & listened to what I was looking for. He wasn't a pushy sales man - Always had a Smile & Hi ho Jerry Peterson was up front through the entire process & listened to what I was looking for. He wasn't a pushy sales man - Always had a Smile & Hi how are you first. When he took me to the New G. Cherokee Jeep he went through the whole vehicle as to what it was all about - what it had to offer & how the vehicle ran. Once we went for the test drive my mind was made up, this was the vehicle for me. I had gone to 4 other Dealerships before I had gone to Courtesy Chrysler. Should have gone with my intuition first. I would Highly recommend dealing with Jerry Petersen. Absolutely love my Jeep! Any future Jeep purchases will be done here! LFindlay More
Jeep Purchase I recently had a fantastic experience with purchasing a brand new 2015 Jeep North, all staff were extremely courteous, helpful, kind, and diligent! - I recently had a fantastic experience with purchasing a brand new 2015 Jeep North, all staff were extremely courteous, helpful, kind, and diligent! -Kirstin Walton More
Poor service and feedback My vehicle required a fluid change which was duly organised. I requested that the vehicle be checked over at the same time. The cost of which was in e My vehicle required a fluid change which was duly organised. I requested that the vehicle be checked over at the same time. The cost of which was in excess of $1500. My neighbour noticed that the passenger tail light was not working so I returned to Courtesy and was assured that it would be fixed quickly as it was a minor repair. Two and a half hours later the vehicle was brought to reception not repaired!. the receptionist (Jason Wilson) fitted a new bulb himself. The light worked. A couple of days later the light stopped working again so I went to Courtesy and asked to speak to the Service Manager (Roger Seegmiller) who looked at the issue and stated that I needed a new, complete, light fixture costing $220 which he said he would try and discount. There were none in stock and he promised to call me when the parts were received. It has been in excess of two months and no call or appointment for the repair. I suspect that Courtesy feel it is a minor issue and has been overlooked. I have had my vehicle serviced at Courtesy for a number of years but think it may be time for a change. More