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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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New vehicle Purchase I was at a few different vehicle dealership and I was most impressed with the service I received at Courtesy Chrysler. Brent Ernst was very informati I was at a few different vehicle dealership and I was most impressed with the service I received at Courtesy Chrysler. Brent Ernst was very informative and listened to what I was looking for in a vehicle. He went above and beyond in ensuring that my needs in a vehicle were met. He explained every feature of the vehicle clearly and took the time to ensure that all our questions were answered. I would recommend Brent at Courtesy to any of my friends looking for a new vehicle. More
Service Steve was very helpful and kept me updated on the status of my vehicle. I was in and out of there within a hour. Very pleased with the service. Steve was very helpful and kept me updated on the status of my vehicle. I was in and out of there within a hour. Very pleased with the service. More
Regular Fleet Maintenance Great service, when initially booked it was put wrong in the system but was not a problem to get my vehicle in and serviced, I think other places woul Great service, when initially booked it was put wrong in the system but was not a problem to get my vehicle in and serviced, I think other places would have told me I have to re-book something, not here. Also really helpful with getting everything done that was needed and I was called as soon as it was done. More
Oil change and service Went in and was met with courtesy and professional service by Steve Jones who did a computer search to ensure all was done that was required. Went in and was met with courtesy and professional service by Steve Jones who did a computer search to ensure all was done that was required. More
Always a good experience I have been dealing with courtesy Chrysler Since 1992 when I purchased my first Jeep grand Cherokee. My 2011 Jeep Grand cherokee Overland is the fourt I have been dealing with courtesy Chrysler Since 1992 when I purchased my first Jeep grand Cherokee. My 2011 Jeep Grand cherokee Overland is the fourth vehicle I have purchased from this dealership. The after purchase service department has always been great as exemplified by Steve Jones who has done a terrific job on my 100K service pkg. More
Great service Had an issues with my 2008 Jeep and Steve did everything he could to help me out. Very polite and knowledgeable. Steve and Rob went the extra mile f Had an issues with my 2008 Jeep and Steve did everything he could to help me out. Very polite and knowledgeable. Steve and Rob went the extra mile for me today that is for sure! More
Friendly staff, and love the new truck! The sales staff were friendly, informative and didn't make us feel pressured. . I appreciated their patience and that they gave us privacy when necess The sales staff were friendly, informative and didn't make us feel pressured. . I appreciated their patience and that they gave us privacy when necessary. More
A recent service and some complications I have recently moved to Calgary having been in a small Alberta town for many years. Having been used to small town good old fashioned service I was I have recently moved to Calgary having been in a small Alberta town for many years. Having been used to small town good old fashioned service I was expecting the production line in and out and give me your credit card approach of the big city. I arrived at my new local Dealer, Courtesy, expecting the worst and was met by initially a lack of service as a couple of the people looked a little shocked to have a customer in the service section. OMG here we go I thought. The lady passed me to an energetic gentleman, Steve Jones, who immediately took me to his desk , made me feel at home and his professional and relaxed manner calmed my nerves. A visit was booked and a list of work made. so simple. the first visit went sort of well with Steve again taking all situations under his wing and making sure I got impeccable service despite the dealer not having brake pads in for a week and booked for a second visit that again went well. Steve did a great job especially dealing with my fleet organization that make everything so complicated. I will be using Courtesy from now on because of the excellent service of of Steve and the work done by the whole service team. Well done and thanks More
Dodge Grand Caravan oil change I booked my vehicle in for an oil change. I was checked in on time and the vehicle was done within an hour. Quick in and out and done as per expectati I booked my vehicle in for an oil change. I was checked in on time and the vehicle was done within an hour. Quick in and out and done as per expectations. More
Dodge Ram - Service & parts Booked an appointment to get recall done and to look at back window as it was leaking. Got in right at 7 am and Steve helped us out. He was very fr Booked an appointment to get recall done and to look at back window as it was leaking. Got in right at 7 am and Steve helped us out. He was very friendly and was very knowledgeable about the maintenance and warranty on our truck. Had the part in the next day to fix our leaking window and the recall was done within a couple hours of us dropping off the truck. As promised vehicle was finished the next day with all of our concerns dealt with. Defiantly will go back to see Steve again. Thanks for your help and information Steve! Also went and spoke with Joan in the parts department regarding some pricing on parts etc. She was very helpful and printed all the info we needed along with quotes. Thank you Joan! More