Courtenay Mazda

"a used vehicle search" Dropped in one afternoon to check out Mazda's used inventory. Introduced to Mike, I was shown his current lot offerings given my somewhat discerning Dropped in one afternoon to check out Mazda's used inventory. Introduced to Mike, I was shown his current lot offerings given my somewhat discerning selection criteria. Test drove a few of his recommendations and they were pretty much right on. Highly recommending Mike in your comparative vehicle search, as his comprehensive sales knowledge and courteous manner makes a somewhat tense task a lot smoother.....Al More

Great Off-Site Sales Service! I am from the mainland and my fiancee works at the military base there in Comox. He was driving by and saw the 2011 Mazda Mazdaspeed3 sitting in thei I am from the mainland and my fiancee works at the military base there in Comox. He was driving by and saw the 2011 Mazda Mazdaspeed3 sitting in their lot as we were on the phone together (hands free, of course :)). The following day he went to take a look at it and dealt with Mike Milne. After his initial once over and test driving, I called Mike later in the day and asked him a billion questions as I was on the mainland. He was very very helpful and answered most of the questions I threw at him. The ones he didn't know the answer to at the time he followed up with me afterwards! It was great dealing with Mike and it was all over the phone. Everything was handled before the end of the day and I had pretty much bought myself a car. Then I finally met him and Chad (who was an awesome financial guru) when I came over a few days later to make the car mine and drive it happily back to the mainland the same day! Their mobile insurance broker, Charlene, was great as well! More

Gaye is outstanding!! Great dealership, full of friendly, knowledgeable, helpful people. Always a pleasure to visit and chat with the staff and purchasing a new vehicle is Great dealership, full of friendly, knowledgeable, helpful people. Always a pleasure to visit and chat with the staff and purchasing a new vehicle is a pleasant no pressure experience. This is my 3rd car from Courtenay Mazda, my sales person, Gaye Williams, was a hive of information and helped me make an informed decision on the best vehicle for me. I have other Mazda dealers closer to me than Courtenay Mazda but their standard of service makes the drive worth it' More

CX5 rating I have always had a Mazda and find the vehicles to be very reliable. The dealership is outstanding in accommodating me with appointment problems, mai I have always had a Mazda and find the vehicles to be very reliable. The dealership is outstanding in accommodating me with appointment problems, maintenance and followup help. More

Used car wxperience The staff were all super friendly and helpful, I never felt rushed to a decision or without answers. It was a nice laid back atmosphere, and our sale The staff were all super friendly and helpful, I never felt rushed to a decision or without answers. It was a nice laid back atmosphere, and our salesman was very knowledgable. More

second Mazda! I went back too this dealership because the service was so good the first time and our first Mazda had been problem free for five years. I bought a s I went back too this dealership because the service was so good the first time and our first Mazda had been problem free for five years. I bought a second one for commuting to work Mike Milne and Chad Johnston were awesome during the sale and afterwards. More

Barry's the Best! Our search for a gently used vehicle lead us to Courtenay Mazda where we found our awesome car. Our sales person, Barry Davis, was extremely helpful, Our search for a gently used vehicle lead us to Courtenay Mazda where we found our awesome car. Our sales person, Barry Davis, was extremely helpful, courteous, and a pleasure to deal with. We never felt pressured and he never tried to push another product. He knew what we wanted and very patiently helped us out. When we took delivery of the vehicle we noticed that the owner's manual was missing. Barry said he would try to track one down, but we were like "Yeah, right. You've made the sale and you're done." We were prepared to purchase the manual ($110! from the manufacturer's local dealer) after a fruitless search but then a couple of weeks later Barry called us and said he found one! Amazing. Everyone at Courtenay Mazda was great but Barry's the best! More

Wanted another Mazda - Honda wasn't doing it for us! We are previous owners of a Mazda3 and after many many kilometers and years it finally gave up the ghost so we thought we would try a Honda Fit. It n We are previous owners of a Mazda3 and after many many kilometers and years it finally gave up the ghost so we thought we would try a Honda Fit. It never did live up to its billing so we began thinking about another Mazda. We had heard through a family member that Courtenay Mazda was having a Private Event so we knew this was a great chance to get back in a Mazda. Gaye, our sales person, was extremley informative in explainig the new CX-3, it features, new technologiesand what it would do to enhance our lives. She was great! Corey the Owner was awesome as well, he greated us with a smile when we were in the showroom, treated us very fairly with our trade and helped us with an amazing deal on our new CX-3. Chad was very informative when presenting the financial portion of the sale and also treated us with repsect and was very polite in his time with us. All in all, a fantastic car buying experience and we will be telling everyone what an amazing dealership Courtenay Mazda is. More

This is the best place to buy a vehicle - AWESOME! We drove up from Sidney BC to look at a few of the cars Courtenay Mazda had on their lot. We did not have an appointment as we were not quite sure wh We drove up from Sidney BC to look at a few of the cars Courtenay Mazda had on their lot. We did not have an appointment as we were not quite sure what time we would arrive. We had gotten some information from Gaye via email the day before. When we arrived, Gaye greeted us warmly, but had to rush off to another couple who had booked an appointment, but not before she made arrangements with Barry to assist us. We test drove a Mazda3 Sport with low profile wheels and a CX-5. I did not feel comfortable with the low profile car, so we tested out one without them. WOW. But, we wanted the first car that we drove as it had a few more options, so they looked into different tires that could be put on. We suggested just swapping the wheels from one car to the other, and PRESTO, it was done. Barry has a wonderful sense of humour, and he made us feel right at home and at ease. At no time was there any pressure put upon us which we have experienced at other dealerships. Barry was very patient with us when going over the options in the car - most of which we had never had before, and Barry, this one is for you -we are so, so pleased to be driving something from the 21st century. Thank you also to Zach for making such delicious popcorn. We definitely would recommend Courtenay Mazda if you are looking for a no hassle, no pressure, enjoyable car purchasing experience! Shelley and Gary More

A great experience for our family. We were looking for an (almost) new car for my Mom and Dad and worked with Gaye to find something that would fit for their needs. Gaye took the time We were looking for an (almost) new car for my Mom and Dad and worked with Gaye to find something that would fit for their needs. Gaye took the time to fully understand and appreciate the situation, to find out what would be important for both my parents and to find the right car for them. She kept in contact with us over a few weeks and kept us informed. When the timing was right, she made herself available to us. Gaye could have oversold us - she probably could have sold us a car with more bells and whistles on it than the Mazda 3 we bought, but I think she really understood the needs of her clients in NOT doing so! I felt she really listened to my parent's needs and respected them as customers. She worked hard to get them set up well with a new car (from this century!) . Also, thanks to the business staff who dealt with all the paperwork and finalized the deal - Corey and Chad were organized and efficient. It all went very smoothly. Thanks Courtenay Mazda for the great service! More