City Ford

Need a new vehicle go see Roger Hamieh. Roger is a superb salesman with a sense of humor, since he had to have one dealing with me. I went in looking for an Escape just was not sure which on Roger is a superb salesman with a sense of humor, since he had to have one dealing with me. I went in looking for an Escape just was not sure which one I should consider. I had done my research so was all business. He showed me where everything was in the vehicle and the options, instead of just giving me the keys to test drive it. I really appreciated this and he is not a in your face salesman, which gave him respect in my eyes. I had a few other different makes of SUV's that I wanted to check out at other dealers on my list as well. He did not pressure me to buy and said go and check them out. He is professional in every way and made me feel comfortable and not pressured on making my decision. I made the right decision in dealing with Roger. More

Stress free purchase Simply stated what I wanted. Got the car I wanted, trade in value that I wanted and Andrew was fabulous. They took the time to explain all my questio Simply stated what I wanted. Got the car I wanted, trade in value that I wanted and Andrew was fabulous. They took the time to explain all my questions. Huge purchase no headache!! Sincerely a new customer who will gladly return!! More

Without a doubt, a great experience! We would definitely give a five star rating here. The experience of buying our first brand new vehicle went better than expected. Roger was a tremendo We would definitely give a five star rating here. The experience of buying our first brand new vehicle went better than expected. Roger was a tremendous help. We felt that he was very experienced with his knowledge and he did his best to accommodate our hectic schedule. He didn't try to sell us things that didn't we didn't necessarily need, which was nice. He was also very thorough with explaining in detail all of the features of the vehicle and he was very open to answering any questions that we may have had! Definitely recommend Roger to anyone headed into City Ford! :) More

Excellent Customer Service This is my fifth new vehicle from Roger Hamieh at City Ford, they must be doing something right!! Always professional and to the point no messing a This is my fifth new vehicle from Roger Hamieh at City Ford, they must be doing something right!! Always professional and to the point no messing around. More

Polite and eager to earn my business I had an excellent experience at this dealership. Bob valcourt was very approachable and I would not hesitate to send my friends or family directly I had an excellent experience at this dealership. Bob valcourt was very approachable and I would not hesitate to send my friends or family directly to him, when looking to purchase a new vehicle. More

Didn't get a complete overview of what the Escape SE feature Should be informed of what features come with the vehicle. Wasn't told about what I had with the car. Thought park assist came with it but it doesn't Should be informed of what features come with the vehicle. Wasn't told about what I had with the car. Thought park assist came with it but it doesn't. Quite disappointing in that area More

Excellent Service!!! Both the sales staff and finance staff where very helpful and excellent to deal with. I will be a returning customer for sure. Thanks again Bob!!! &#1 Both the sales staff and finance staff where very helpful and excellent to deal with. I will be a returning customer for sure. Thanks again Bob!!! 👍 More

Hardest working salesman When I first entered City Ford Bruno approached me and offered his assistance. He has got to be the hardest working salesman I have ever had the ple When I first entered City Ford Bruno approached me and offered his assistance. He has got to be the hardest working salesman I have ever had the pleasure to have. He knows his vehicles and is able to help determine what vehicle is best for the owner. He listens attentively. When finances did not work for one vehicle he did not give up trying to find something that was better suited for my pocketbook. I LOVE my F150 and would love to find Bruno again so I can purchase another vehicle. More

Great service Andrew did a great job. Friendly and reliable. He was able to maximize trade in and find the right truck for me with amaz8ng gas mileage. Andrew did a great job. Friendly and reliable. He was able to maximize trade in and find the right truck for me with amaz8ng gas mileage. More

So sorry I ever chose this dealership I would literally give this dealership and staff less than one star if I was able to. After being sold a vehicle with a starter that didn’t work and a I would literally give this dealership and staff less than one star if I was able to. After being sold a vehicle with a starter that didn’t work and almost 15 appointments trying to resolve the issue, Ford admitted that my car was not compatable with any starter they are able to source. The Management is rude and dismissive and staff consistently made me feel annoying for trying to fix this issue and receive the product I had paid for. This was my first new car and the experience was completely trashed for me. If I could sell this thing to never have to deal with this horrible company again, without losing thousands, I would. I feel sorry for anyone who deals with this dealership. More