City Buick Chevrolet Cadillac GMC Ltd.

Great customer service Car in for a safety recall. All phone calls professional. Service coordinator on site was excellent. Appointment on time. Also, there is a small can Car in for a safety recall. All phone calls professional. Service coordinator on site was excellent. Appointment on time. Also, there is a small canteen while one waits. No need to walk a few blocks to other cafe. More

Fast and friendly Angelo was great. He had a smile and we chatted a bit during the check-in. He knew I was waiting and initially told me it might take a long time to ge Angelo was great. He had a smile and we chatted a bit during the check-in. He knew I was waiting and initially told me it might take a long time to get the tires (on rims) done as the garage was busy. I was out in about an hour. Not bad at all. More

Service Check & warranty work Very good experience. From drop off to pick up. They even provided a breakfast and washed my car. Awesome. Some work wasn’t covered by warranty they Very good experience. From drop off to pick up. They even provided a breakfast and washed my car. Awesome. Some work wasn’t covered by warranty they contacted me to discuss. Friendly and very helpful. More

ALL CLASS I own 2017 Chevy Silverado HD, my truck came with the basic small factory mirrors & I disliked the look from day 1! I went to this dealer to inquire a I own 2017 Chevy Silverado HD, my truck came with the basic small factory mirrors & I disliked the look from day 1! I went to this dealer to inquire about having some towing mirrors installed and now its done and my truck looks like a mans truck now...awesome,, very happy customer here... Quality workmanship ( you get what you pay for)! I have to say Larissa in the service department you are all class, very friendly & knowledgeable to deal with, John from the service department ( the gentleman that did the wiring and installed my mirrors ) thank you my friend for the really nice job you did....just the kind of people i would have working for my company...Thank you very much, I will definately do business with you all again! More

Always sensitive to my needs. I feel comfortable having service and repairs done by this dealer. Service attendants are very helpful, accommodating and generally ensures that I am I feel comfortable having service and repairs done by this dealer. Service attendants are very helpful, accommodating and generally ensures that I am satisfied with the work done. Washing the car at the end is a great plus. More

Customer Satisfaction issue Contacted City Buick Service Manager regarding recall, issue was addressed promptly and work scheduled once parts were received . Vehicle was left ov Contacted City Buick Service Manager regarding recall, issue was addressed promptly and work scheduled once parts were received . Vehicle was left overnight to complete work , rental car provided, service advisor provided updated reports of work progress and estimated completion time. Staff were knowledgeable and provided excellent customer service More

Looking forward to driving my new Buick Encore. I originally attended the dealership to have a repair on my older Saturn Vue. During my service visit I met with Ken Wood and we spoke about all the p I originally attended the dealership to have a repair on my older Saturn Vue. During my service visit I met with Ken Wood and we spoke about all the pros and cons of keeping an older vehicle. As a result of his no pressure, educational approach, I returned the next day and purchased a new Buick Encore. Really appreciate this type of sale's approach which helps build long term customer relationships with the dealership. More

very polite and efficient service I was greeted quickly and had was looked after very well. Everyone was helpful service was explained and car returned within the time frame promised. I was greeted quickly and had was looked after very well. Everyone was helpful service was explained and car returned within the time frame promised. More

Excellent Service I recently went for an oil change at this facility; the service was exceptional. Everyone I met was great and willing to help. I was provided with use I recently went for an oil change at this facility; the service was exceptional. Everyone I met was great and willing to help. I was provided with useful and specific information. I definitely recommend this service center. More

Tire repair from pothole We hit a pothole on Friday night and Saturday morning had a flat tire. We had CAA change the tire with one of the summer tires. We called to see if Ci We hit a pothole on Friday night and Saturday morning had a flat tire. We had CAA change the tire with one of the summer tires. We called to see if City Buick could change the remaining 3 tires as we were heading to the Airport to pickup my daughter. Our Service Advisory Kiefer Robinson was able to get tires changed and check the alignment. We came back for the car and very very happy with the service. Thanks again to Kiefer Grant More