Chilliwack Volkswagen

They fit me in same day and addressed my concerns. Even though it was not a permanent fix it diagnosed the problem for future repair. Even though it was not a permanent fix it diagnosed the problem for future repair. More

I was so impressed that they could squeeze us in to help my daughter with her car. Her tire was ready to blow and the wheel key was no where to be found. Thank you for the good service. my daughter with her car. Her tire was ready to blow and the wheel key was no where to be found. Thank you for the good service. More

The service from VW Chilliwack was first class, Ashton are sales guy was wonderful, I would definitely recommend your dealership to friends and family! Thanks again to all who made my experience easy, eve are sales guy was wonderful, I would definitely recommend your dealership to friends and family! Thanks again to all who made my experience easy, even when it came to getting insurance. Excellent service. More

The team was helpfully and very curteous to assist me while my vehicle was in the shop for repairs! while my vehicle was in the shop for repairs! More

The service department were helpful and seemed to genuinely care. The manager at the time Keith and representative Chatnau were communicative and made getting your car fixed not feel so awful! genuinely care. The manager at the time Keith and representative Chatnau were communicative and made getting your car fixed not feel so awful! More

We bought the 2017 Tiguan at this dealership and we get the 2009 Tiguan serviced there too. We know the dealership and its practices and are comforable with them. We don't like surprises and usually we ar the 2009 Tiguan serviced there too. We know the dealership and its practices and are comforable with them. We don't like surprises and usually we are satisfied that we don't get them. The customer service is to our liking and we are satisfied not to have to spend a disproportionate time and effort keeping our ride up to date. More

Terrible front counter person, uninformed and poor communication. It’s important to listen when in conversation with customers. Some staff were not as incompetent, thankfully in my case they only took communication. It’s important to listen when in conversation with customers. Some staff were not as incompetent, thankfully in my case they only took two days to do a service that was supposed to take two hours. I had booked a week prior and they didn’t have the necessary parts to complete the job. Leaving me without a vehicle. They were just as bad the last time I was there. Ordering wrong stuff and making excuses for things that they were responsible for. Last time was my key, I had to order a new one. They had ordered the service key instead of a key. So delayed and wrong pricing. Eventually got the correct key and had it programmed. But the hassle is ridiculous. More

Advisor Chetna is very helpful and thorough. I like it when she explains the cost and the works done on my vehicle and when she said ”so that we are on the same page” :) I like it when she explains the cost and the works done on my vehicle and when she said ”so that we are on the same page” :) More

The work was completed quickly. I was happy with the work. No problems. Good to know that my next service is a year from now. I was happy with the work. No problems. Good to know that my next service is a year from now. More