Chilliwack Volkswagen

The service department were helpful and seemed to genuinely care. The manager at the time Keith and representative Chatnau were communicative and made getting your car fixed not feel so awful! genuinely care. The manager at the time Keith and representative Chatnau were communicative and made getting your car fixed not feel so awful! More

We bought the 2017 Tiguan at this dealership and we get the 2009 Tiguan serviced there too. We know the dealership and its practices and are comforable with them. We don't like surprises and usually we ar the 2009 Tiguan serviced there too. We know the dealership and its practices and are comforable with them. We don't like surprises and usually we are satisfied that we don't get them. The customer service is to our liking and we are satisfied not to have to spend a disproportionate time and effort keeping our ride up to date. More

Terrible front counter person, uninformed and poor communication. It’s important to listen when in conversation with customers. Some staff were not as incompetent, thankfully in my case they only took communication. It’s important to listen when in conversation with customers. Some staff were not as incompetent, thankfully in my case they only took two days to do a service that was supposed to take two hours. I had booked a week prior and they didn’t have the necessary parts to complete the job. Leaving me without a vehicle. They were just as bad the last time I was there. Ordering wrong stuff and making excuses for things that they were responsible for. Last time was my key, I had to order a new one. They had ordered the service key instead of a key. So delayed and wrong pricing. Eventually got the correct key and had it programmed. But the hassle is ridiculous. More

Advisor Chetna is very helpful and thorough. I like it when she explains the cost and the works done on my vehicle and when she said ”so that we are on the same page” :) I like it when she explains the cost and the works done on my vehicle and when she said ”so that we are on the same page” :) More

The work was completed quickly. I was happy with the work. No problems. Good to know that my next service is a year from now. I was happy with the work. No problems. Good to know that my next service is a year from now. More

Whole process was very easy, good communication throughout the sale and the salesman Sumeet did a great job in addressing our questions. Trade in went smoothly and new vehicle was delivered in grea throughout the sale and the salesman Sumeet did a great job in addressing our questions. Trade in went smoothly and new vehicle was delivered in great condition. Also dealt with the parts department for some accessories and they were very accommodating and these parts fit perfectly and are high quality. More

Absolutely the best dealership I have ever worked with! They are very personable & accommodating I was getting ready to leave on vacation the next day and my engine light came on and they got me in instant They are very personable & accommodating I was getting ready to leave on vacation the next day and my engine light came on and they got me in instantly, checked & fixed it right away. I was very grateful! Thank you Chilliwack Volkswagen Service Department More

It was such a pleasure. The staff were amazing and kind. All of my needs were taken care of. The staff were amazing and kind. All of my needs were taken care of. More

Very good service and attention to deal also fast in and out good good good omg my original words said it all 15 words is waaay tooo much out good good good omg my original words said it all 15 words is waaay tooo much More