Chilliwack Volkswagen
Chilliwack, BC
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Had an excellent experience working with Fortune Ogujiuba and the gang this dealership. Fortune was able provide me with an attractive deal and the service was very informative and smooth, thanks again!! and the gang this dealership. Fortune was able provide me with an attractive deal and the service was very informative and smooth, thanks again!! More
I was warned to not deal with Chilliwack VW by many friends and family but I thought I would keep my business in the city that I’m from but what a stupid move that would have been. I went into the deal friends and family but I thought I would keep my business in the city that I’m from but what a stupid move that would have been. I went into the dealership to test drive a 2021 VW that was apparently brand new. The car salesman pulls up in the vehicle, the first thing I notice was how dirty the car was then I get inside and it’s even worse. There was all kinds of garbage in the back seat and glove compartment, candy wrappers, straws, dirty napkins. On the front hood part of the car there was a lot of sticker residue that I had asked about and the guy tells me that the car was a demo car but not only that, later on I find out this car was also a courtesy car that had over 1000kms that they are trying to sell to me for $25,000 plus, above the msrp of a new car of this model. Basically they tried to sell me a used car for more than a new car price! As I was about to leave the salesman says “We can work out a better deal” I immediately took my business elsewhere and went to Capilano VW where I got the same exact model that was actually brand new with only 65km for 24k. Such phony vibes I am so glad I didn’t get screwed over by these scam artists. Capilano VW 5 stars Chilliwack VW zero! More
This was one of the best car buying experiences I have had for a long time. Ryan McClary is very knowledgeable and gave me a very thorough report on the Tiguan including safety features, performance and had for a long time. Ryan McClary is very knowledgeable and gave me a very thorough report on the Tiguan including safety features, performance and reliability. When I phoned the dealership and spoke to Ryan about my needs, he told me he would make it worth my while to check out the car he had in mind for me. And he did not disappoint. I would recommend this dealership and Ryan in particular. More
Our old car died on the road in Abbotsford. We had already been planning to replace it, so we had BCAA tow it to Chilliwack VW. We didn’t take it to the original dealer because of dissatisfaction with already been planning to replace it, so we had BCAA tow it to Chilliwack VW. We didn’t take it to the original dealer because of dissatisfaction with their response to problems. Found a near-new replacement (2020) and our salesperson, Yasmina Enneddam, was very helpful in concluding a good purchase deal. More
Andrea was very helpful and we enjoyed the entire staff at the dealership.The experience was friendly and the edge st is a beautiful car that my wife will enjoy for many years. at the dealership.The experience was friendly and the edge st is a beautiful car that my wife will enjoy for many years. More
One of the easiest experiences I have had buying a vehicle. Ryan McClary and Braden Adams are absolutely fantastic guys to work with, fast and efficient. Everyone fights to give you the best of deals. vehicle. Ryan McClary and Braden Adams are absolutely fantastic guys to work with, fast and efficient. Everyone fights to give you the best of deals. And a shout out to Lindsey Green in financing for finding the best rates for me! Amazing staff, I would recommend Chilliwack Volkswagen to anyone who's looking for fair salesmen and a great team to work with. 10/10 More
I bought a 2018 VW Golf in October 2020. Yasmina was very helpful and listened to me in regards to finding the vehicle that I loved and that was right for me ! She really guided me through the process very helpful and listened to me in regards to finding the vehicle that I loved and that was right for me ! She really guided me through the process of buying a vehicle and answered any questions that I had. I appreciated the care and time she took with me to find the right fit without putting pressure on me. I am pleased to have joined the Volkswagen family and I have been happy with the interactions I have had since I purchased my Golf. More
Customer service was horrible in regards to an individual who is medically exempt from wearing a mask. No options were given to work with the customer. Un-educated in this pandemic. Sad to see people bein who is medically exempt from wearing a mask. No options were given to work with the customer. Un-educated in this pandemic. Sad to see people being so ruthless More
Car recall and tire repair, only complaint was the time Car recall and tire repair, only complaint was the time scheduled a lot longer than was forecast, I realize it’s difficult to say for certain but 2 1 Car recall and tire repair, only complaint was the time scheduled a lot longer than was forecast, I realize it’s difficult to say for certain but 2 1/2 hours for tire repair is long based on a 11am appointment More