Charlesglen Toyota - Service Centre

1st experience with dealership/service... AMAZING!!! Since this is my very first experience with dealership as I usually heard from people saying they have bad experience so I just buy cars off from priv Since this is my very first experience with dealership as I usually heard from people saying they have bad experience so I just buy cars off from private sale until I decided to step forward to see dealership. Boy am I ever wrong!! People at Charlesglen Toyota is just unexpectedly amazing! First of all, I brought used non-Toyota brand from Charlesglen Toyota with Mike Loritz. Overall I am happy how it have turned out and wrote a review a little while ago! A week later after driving off Charlesglen's parking lot, my battery have went bad on my trip to Saskatoon so I brought a new battery and kept the receipt and asked if they'd able to cover it, they did without any issue! Also my fog lights quit working on first day and it was really busy at dealership/service so it is very understandable for me to come back later just as long my headlights are working ;). In a month later (as of today) I checked in and Mike wasn't there that day, Kurt Scheuerman was able to work it out for me and take it from there with Sue Speir. They have successful repaired my fog lights on the same day in less than an hour without making an appointment under no charge at all for the service/repair! Too much of awesomeness! This is my very first experience with auto dealership, it absolutely blew my head off! I'd definitely recommend to these people at Charlesglen Toyota for my friends or these people who are thinking about buying new car... Go for Charlesglen Toyota! I will come back again when it's time for me to buy another car, Tacoma is my dream truck... maybe in a few years later!!! More

First service visit for my new car. The whole staff at CGlenn have been very helpful and friendly during the purchase of our new vehicle. Our first service visit was the very same frien The whole staff at CGlenn have been very helpful and friendly during the purchase of our new vehicle. Our first service visit was the very same friendly, helpful, prompt. We would definitely recommend Charles Glen to our friends when they are looking for a new or preowned vehicle.Phil More

Great staff! Very professional, friendly service staff and great to work with! Kept me updated with what was happening with my truck. Shuttle service was quick a Very professional, friendly service staff and great to work with! Kept me updated with what was happening with my truck. Shuttle service was quick and the gentleman friendly! More

Window repair Needed front window repaired as a rock "attacked" me on Saturday. There was no problem getting an appointment first thing Monday ?? My windshield was Needed front window repaired as a rock "attacked" me on Saturday. There was no problem getting an appointment first thing Monday ?? My windshield was repaired and the service/detail team did a great job fixing so I wouldn't require a new windshield- yeah More

Professional Service Megan was very informative and courteous when answering my questions and looking after my vehicle on the last two visits. The parts department was ve Megan was very informative and courteous when answering my questions and looking after my vehicle on the last two visits. The parts department was very helpful when I asked about different items I needed pricing . From dropping off my vehicle ,too the driver that drove me home and picking me up ,everything was handle very well. Have a good day. Bob More

Excellent Service! I have never been more pleased with taking my vehicle in for service as this experience has been. I in and done in about and hour and everyone I spoke I have never been more pleased with taking my vehicle in for service as this experience has been. I in and done in about and hour and everyone I spoke to was so pleasant to deal with. Thank you Charlesglen! And Thank you Dan Wilson! More

Oil Change Service Exemplary I came in on an icy afternoon to have a routine oil change. Dan Wilson was very efficient with the paper work and had me back on the road in 1-1/2 hou I came in on an icy afternoon to have a routine oil change. Dan Wilson was very efficient with the paper work and had me back on the road in 1-1/2 hours. Always a pleasure to receive the polite and cheerful service provided by the Service Advisors at Charlesglen More

Professional and Friendly I always enjoy my visits to Charlesglen Toyota. The paperwork is explained and completed quickly. The approximate cost is shown and the service pers I always enjoy my visits to Charlesglen Toyota. The paperwork is explained and completed quickly. The approximate cost is shown and the service personnel ask me if I have any questions before I sign. I can then relax in the lounge with a coffee and the newspaper, while waiting for my shuttle ride home. What a luxury in today's busy world More

replace rear differential on the way home from the mountains the rear diff went in my vehicle. I was able to limp it into Charlesglen Toyota.. The service manager Dan Wilson on the way home from the mountains the rear diff went in my vehicle. I was able to limp it into Charlesglen Toyota.. The service manager Dan Wilson took matters in hand and by early afternoon had me on the road again. I fully expected I would have to stay over night and wait for parts and service. Mr Wilson's professionalism was of the highest standard and the the service was excellent. More

Full service which cost $1550.00 and no regrets Great service as always since 2002 and I take my car all the way from Banff. Pamela was great to deal with and her Halloween costume was great too. W Great service as always since 2002 and I take my car all the way from Banff. Pamela was great to deal with and her Halloween costume was great too. While waiting for the car from 10.00 AM till 3.30 PM, enterprise was great too lending me car to attend Friday prayers at a very nominal charge. All you guys were great. Keep up the good work guys. Till I see you again, wish you all the best! More