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Carters GM NorthShore

Vancouver, BC

4.7
147 Reviews
Call Dealership (604) 987-5231

800 Automall Dr

Vancouver, BC

V7P 3R8

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147 Reviews of Carters GM NorthShore

February 06, 2026

Fabulous Sales & Service staff. Loving my new Cadillac. Very good parts pricing on winter snows & wheels. More

by halmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Chris, Egor
Print
February 06, 2026

We found the service was exceptional, every employee was happy and respectful. Happy customers will return More

by nancynyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Print
February 06, 2026

I am very Satisfied Kind people Excellent mechanics But My dream car is too expensive K k Escalade! More

by daley oon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
Print
February 04, 2026

Very nice, educated people working there. They can help you right away if they can. Trust!! More

by SuJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, Gerrer,Laura
Print
February 04, 2026

First impression is this dealership is a team of organized professionals! It looks very neat and tidy ! My repair was done on time and done properly . More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service & Josh in parts
Print
February 03, 2026

Very professional and efficient service. They have the spare parts in stock and the work done. More

by Mshehata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Print
February 03, 2026

Thank you to Alex at Carter Motors North Shore for his clear explanations of all the options in the CT5 Cadillac which I had spotted on Facebook! Negotiation was done amicably until we reached a satisfact More

by Tkbirdie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex was our sales person
Print
February 02, 2026

Very courteous helpful and speedy service with efficient and friendly shuttle . turn around time very fast More

by zwimpferfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Leniuk
Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the kind feedback. We’re glad to hear you experienced courteous, efficient service and a fast turnaround, and that our shuttle team was able to support you as well. We truly appreciate your time in sharing this. Sincerely, Eric Mitchell (General Manager).

February 02, 2026

I had my 2025 Tahoe serviced and the experience was excellent from start to finish. From the initial call and service reminder to the easy pickup and the thorough explanation of the work completed, eve More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the excellent review, Dave! We’re pleased to hear your Tahoe service experience was smooth from start to finish and that our team delivered clear communication and professional care throughout. We truly appreciate your trust. Respectfully, Eric Mitchell (General Manager).

February 02, 2026

Great service, no need to shop around. There’s always some one to assist when you need it. More

by D.craighead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Egor and yuri
Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your positive sentiments! We’re very grateful for your confidence in our team and are pleased to know you consistently feel supported whenever you visit. Sincerely, Eric Mitchell (General Manager).

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