Carters GM NorthShore
Vancouver, BC
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147 Reviews of Carters GM NorthShore
The service department staff are mindful, polite and friendly. They asked when I wanted my vehicle back and ensured that they completed the servicing within my timelines. The staff ensured that my tru friendly. They asked when I wanted my vehicle back and ensured that they completed the servicing within my timelines. The staff ensured that my truck was washed as they thought that it hadn’t been and then personally took it back to get washed. More
Great service, specially oliver who handled the service was so helpful, respectful and professional and took care of me the best way possible. I really appreciate him was so helpful, respectful and professional and took care of me the best way possible. I really appreciate him More
Chris helped booking in, calling when the car was ready, and the pick up. Friendly and efficient. Been using this dealership for many years, and this level of service is typical of all the service reps I' and the pick up. Friendly and efficient. Been using this dealership for many years, and this level of service is typical of all the service reps I've dealt with. More
I want to thank you for the excellent service I received at the dealership. You made me feel comfortable and well-informed throughout the entire process. Without a doubt, a very professional service. Thank at the dealership. You made me feel comfortable and well-informed throughout the entire process. Without a doubt, a very professional service. Thank you so much! More
Thank you for providing such positive feedback on the customer service experience. It sounds like the team consistently delivers professional and friendly support, demonstrating both attentiveness and ef customer service experience. It sounds like the team consistently delivers professional and friendly support, demonstrating both attentiveness and efficiency. Their willingness to listen, respond promptly, and handle any inquiries with care creates a reliable and welcoming environment. This level of service not only resolves questions quickly but also builds confidence and trust in the company. More
Brought my truck in for service, Garrett was excellent to deal with, got me in and out with all work done in a short period of time. I’ve been dealing with Garrett for years he always does a great job and is deal with, got me in and out with all work done in a short period of time. I’ve been dealing with Garrett for years he always does a great job and is very thorough and professional. More
Apparently a tire monitor battery needed replacing, which they did, but I was never offered the option to replace all four. My car is a 2020 model. I’m left wondering how long before I will have before I ne they did, but I was never offered the option to replace all four. My car is a 2020 model. I’m left wondering how long before I will have before I need another appointment for the next battery replacement. More
Nick and Luke checked out my car to find out why I was hearing random beeping. Nick explained what could be the cause and I haven’t had a problem since! hearing random beeping. Nick explained what could be the cause and I haven’t had a problem since! More

