Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital GMC Buick
Edmonton, AB
2,414 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick.
We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard.
Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's Consumer Satisfaction Award for excellence since 2020 in customer service and experience.
Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,414 reviews
February 07, 2014
I bought a new truck at Southgate which included many accessories. Greg Doll, the sales person stayed late to get me my truck which was very much appreciated. Jadyen and Doug in Parts helped me with my accessories. Greg Doll, the sales person stayed late to get me my truck which was very much appreciated. Jadyen and Doug in Parts helped me with my decisions about a lift kit, rims, etc. And showed a huge amount of patience with all my decisions changing a few times. Service always treats me awesome when I come in for work. I have been coming to Southgate for years and will continue to do so. Overall it was a great experience. Now GM just has to get rid of the stabilitrac automatically coming back on in the new Sierras. Some of us that buy trucks and actually go offroad actually know how to drive! ;) More
by vhardie
Employees Worked With
Doug Macleod
January 31, 2014
I've been buying vehicles for 20 years, and eveytime i go into a dealership they do not have my best interest, that is not thew case with south gate. Shannon was very professional, knowledgable, and ha i go into a dealership they do not have my best interest, that is not thew case with south gate. Shannon was very professional, knowledgable, and had my best interest in all your products, she wasnt there to just take my money and run. She got to know my needs and wants before going through product with me. Shannon made me feel like a family friend, and very welcome in the dealership. She made buying a vehicle a fun experience again, because lets face it.. buying a vehicle is more of a headache with the sales people these days. She has a very outgoing personallity and any dealership would be lucky to have her on their side. I recommend southgate strongly and will be buying with you again and again. Thank you Shannon for making my buying experience a good one!! More
by sid568
January 31, 2014
Doug was the best ! I went in to buy a motor and transmission for a project Hotrod I am working on and Doug stepped up to the plate . He got me the best price I could find and had all the answers t transmission for a project Hotrod I am working on and Doug stepped up to the plate . He got me the best price I could find and had all the answers that I threw at him . Thanks To Doug I was the first person In Canada to purchase the new ZZ5 ! Thanks for everything Doug ! More
by fatboy09
Employees Worked With
Doug Macleod
January 30, 2014
I have had several encounters with the parts and service department over the last year, most of which related to my purchase of a LS crate engine, ECU, and accessories. Early on I had dealings with Doug an department over the last year, most of which related to my purchase of a LS crate engine, ECU, and accessories. Early on I had dealings with Doug and but for the most part I dealt with Amanda. Both individuals were great, from providing competitor matched pricing to direct to home delivery, to no hassle exchange of my accessory kit, to ordering in auxillary components for me to consider for my swap project without me even committing to purchase. I contacted them on several occasions for part numbers and availabilities. On more than one occasion I purchased a component to see if it would work for my custom application, but later had to return. Everything was always no hassle. Amanda was always quick to respond to my requests. They even set up an appointment for me to speak at length with Derrick in the service department for direction, advise, and referals to help me complete my first crate swap project. Within this time I also bought my Chevy suburban in for an oil change and to touble shoot certian features that no longer work. Again, positive experience. More
by derrickLS3
