Capital GMC Buick Cadillac

I was given all the information I needed and more. Terry helped me decide on the Sierra rather than the Ford and I now that was the best decision for me. He kept me in the loop of all the hapinings of the helped me decide on the Sierra rather than the Ford and I now that was the best decision for me. He kept me in the loop of all the hapinings of the sale process. Matt was the financial guy that helped me and he was great to work with. He was very professional yet, very personable and made it feel like dealing with a friend. More

I traded my Equinox off on a truck. They quoted me a price for my trade in as well as a before tax price on the truck. The price on the Equinox was higher and the before tax price on the truck was lowe price for my trade in as well as a before tax price on the truck. The price on the Equinox was higher and the before tax price on the truck was lower. Once I got home, I kept thinking to myself that the numbers didn't jive. When I looked at my bill of sale, the numbers were quite different. I feel as though I was lied to, and that the salesman I dealt with was very difficult to deal with after the papers were signed. Had they been honest and truthful with me I would be giving them A++ ratings. Another thing I didn't appreciate was the fact that I Dealth with Mona over the phone and made arrangements for viewing. At no time did she mention that she wasn't actually a Sales Consultant but rather, worked with her soon to be husband. We arrived at the dealship, met Mona, test drove our vehicle. We went to the office to start dealing and all of a sudden her husband was sitting behind the desk. It felt like we had lost all communication we had. The tiered sales system is ridiculous. The continuous running back and forth between manager and sales consultant is very time consuming. I feel it would be better if they had a messenger system, or have that manager sitting in the room. More

Dealing with Jason was a great experience. He knew I was interested in a particular vehicle. When one came in, he held onto it for me, because he was positive I would love it. He found me my perfect vehic interested in a particular vehicle. When one came in, he held onto it for me, because he was positive I would love it. He found me my perfect vehicle. A Jeep Wrangler. He kept it tucked away for me for about a week, knowing I would fall in love with it. This was my first purchase from a dealership, so I was nervous, but Jason and the team made it go very smooth. I will be a return customer. Jason earned my loyalty. More

I usually come to capital for oil changes however the last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffi last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffic today to come back to Capital as Tom was awesome. Very friendly and great sense of humor. He took the time to show me the filter that was very badly cloggged as well as booked me in for some warranty work on an oil leak. As well he let me know about some other work that should be taken care of soon that i was not aware needed servicing. I will keep coming back to get oil changed done here for this kind of service. Thanks More

Robert and Chad helped me get a new truck no hassle involved. Quick easy and well worth it. They helped everywhere i needed assistance. Thanks capital involved. Quick easy and well worth it. They helped everywhere i needed assistance. Thanks capital More

Sherry Linton was very friendly and sent me to the right person for the job,Jesse Fleming. Jesse was very informative and knew my truck (Sierra GFX 08) inside and out. He had great character and was enjoyab person for the job,Jesse Fleming. Jesse was very informative and knew my truck (Sierra GFX 08) inside and out. He had great character and was enjoyable to work with. Kevin was very helpful,honest, and friendly and got me the price i wanted (which is half the battle). He is also the first finance manager that actually explained to me how the whole financing situation worked in a way i could understand. I had been to Capital numerous times before with different sales people and i never had an enjoyable time due to lack if honesty and personality. They didnt seem to care about me, just the sale. But the people i delt with this time are the ones im recomending to anyone who asks! More

Thanks to the team there, we were very well treated and had a good buying experience. Although we were buying a used vehicle the folks there made us feel pretty confident in our purchase. Great vehicle, g had a good buying experience. Although we were buying a used vehicle the folks there made us feel pretty confident in our purchase. Great vehicle, great purchase, great dealer!!! More

The level of customer service was second to none. Very friendly and knowledgeable staff provided excellent service. Price could not be matched by the competition. friendly and knowledgeable staff provided excellent service. Price could not be matched by the competition. More

My overall experience was awesome and I couldn't ask for a better salesman than Everett!! He was willing to answer any silly question I had and I felt super comfortable from the get go! He really made me fe a better salesman than Everett!! He was willing to answer any silly question I had and I felt super comfortable from the get go! He really made me feel like I was making the right decision and worked to get me the best deal possible! Even now that I have my new Cadillac I feel so much more at ease that I know Ev will help me with anything I need anytime! Completely happy my decision and choice! More

Went into dealership looking for a truck. Wasn't sure if it would be possible. Had past credit problems. Kevin was amazing got me a loan and a rate that I never thought I would get. Once it came to the road it would be possible. Had past credit problems. Kevin was amazing got me a loan and a rate that I never thought I would get. Once it came to the road test and the actual picking of the the truck I wanted Perry was outstanding. Went on a road test then he walked all over the lot looking for the color of truck I wanted. I would recommend this dealership and these two gentlemen that made this the most painless thing I have been through. I will be sending family, friends and be going back myself. More