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Capital Ford Winnipeg
Winnipeg, MB
1,008 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us.
Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall! Come check out recently renovated dealership!
Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021.
Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,008 reviews
October 24, 2023
This is the second time I have been utterly disgusted with the service department at Capital Ford. My appointment was made a couple weeks ago for a winter tire change-over and The Works maintenance & oi with the service department at Capital Ford. My appointment was made a couple weeks ago for a winter tire change-over and The Works maintenance & oil change. I am unable to get anyone to answer the phone in the service department - on hold 25 minutes and repeated call backs. I don't know when I can get my vehicle back since nobody answers! Terrible customer service! More
by K
Employees Worked With
Nobody
October 16, 2023
Title: Terrible Experience - Stay Away! I cannot express how disappointed I am with Capital Ford Lincoln in Winnipeg. I brought my car in for scheduled maintenance, and not only did they I cannot express how disappointed I am with Capital Ford Lincoln in Winnipeg. I brought my car in for scheduled maintenance, and not only did they fail to complete the service properly, but my car was also vandalized under their care. The passenger side window was smashed, and the dealership refused to take responsibility, citing their lack of lot insurance. This lack of accountability and customer care is absolutely appalling. I will never set foot in this dealership again, and I strongly urge others to avoid it at all costs. One star is honestly too generous for this terrible experience. See images for the damage and email correspondence with customer service. More
by Khan
Employees Worked With
August 16, 2023
Submitting my forgotten review from 2020. Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1s Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1st time for that. Answered questions. Contact with his manager to agree on vehicle and on pricing since they had 3 Fusion hybrids. Good price and good recommendations for a good car. Good sales. Continued follow up for a year even though I live 800 km away. I’d buy another car from Braiden. More
by Dtadams
Employees Worked With
August 14, 2023
I was a loyal Ford F-150 owner for over 5 years. I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My t I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My truck was towed one evening to Capital Ford where it sat in the lot overnight until morning. I received a call at 7AM indicating my truck had smashed windows and was vandalized over night. I asked them to repair it however it took 24 hrs for the glass to arrive, so I waited another night. During that night Winnipeg had a rain/hail storm. The next morning I arrived to Capital Ford to pay my bill and get the truck back. When I opened the door I immidiately smelt moisture, after sitting my seat it was evident my truck was left outside over night with no window. I returned to the service desk to ask what happened. I received no answer and no one took responsibility for it. Furthermore the broken glass wasn't vacumumed either. After an employee took my vehcile in the shop to clean the glass I took another truck for a test drive. After getting back from the test drive I returned to my truck and opened the door. Right away I saw my centre consol in the back position with all its contents loose in the back seat. I reached out to the manager Mitch Gallant but received no phone call back. I then tried Ford Canada and they were no help either. The calls always seemed to drop and the person on the phone didn't help at all. After this experience I will never buy another Ford. I have already traded in my truck and purchased a GMC. -Sean More
by seanclark204
August 08, 2023
Had a good experience getting information remotely that was accurate and buying the vehicle when I came in. was accurate and buying the vehicle when I came in. More
by jacob73
July 06, 2023
Dealing with Justine Maxwell was an absolute pleasure to work with when buying my new company truck. She stuck with exactly what I was looking for. Didn’t try to convince me to get a vehicle that was more e work with when buying my new company truck. She stuck with exactly what I was looking for. Didn’t try to convince me to get a vehicle that was more expensive with things I didn’t need. She went well above and beyond for me. Her knowledge and dedication to getting me what I wanted was outstanding. I honestly started to feel bad I was so picky about what I needed and wanted. Not to mention stress when buying a new vehicle. But she handled everything with the utmost professionalism, understanding and helpfulness. By the end of it, I had no stress. She has earned not only my respect, but a customer who will only deal with her from now on. She also introduce me to Will the finance guy. Who also was very professional and handled everything I needed on his side. My experience had been 100% amazing! So thank you! More
by Chris
June 01, 2023
Pleasure to work with remotely on the purchase of new truck. Made the process very smooth. truck. Made the process very smooth. More
by adam@borealdatacom.ca
June 01, 2023
Very pleasant and made me feel at ease. Very thorough and showed me the exact model I would love! Making the deal, it felt like I was buying from a friend, was light and jovial. It was a po Very thorough and showed me the exact model I would love! Making the deal, it felt like I was buying from a friend, was light and jovial. It was a positive experience all around. More
by Kpsulls
Employees Worked With
Betty Kebede
