Capital Ford Winnipeg
Winnipeg, MB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Thanks Greg and Will for your time. Their all polite and helpful . If your looking for a vehicle just look for Greg. He is awesome Their all polite and helpful . If your looking for a vehicle just look for Greg. He is awesome More
I went into the dealership with the idea of buying a new vehicle but figured I would just look around first. Braiden was fantastic with creating a very welcoming, no pressure environment. He was very outgoi vehicle but figured I would just look around first. Braiden was fantastic with creating a very welcoming, no pressure environment. He was very outgoing, straight to the point, and offered all avenues of information. The whole process was very comfortable and exciting. Justine (with finance) was also great to work with. Overall fantastic experience! More
disappointed in SAL warranty coverage that was purchased at the time of vehicle will not cover transmission work that needs to be done. No support from Ted the salesman and Reg who say there is no further at the time of vehicle will not cover transmission work that needs to be done. No support from Ted the salesman and Reg who say there is no further action to take. I purchased 3400$ package that does not expired or used the 10K. It is a total Gimmick to get warranty on used luxury vehicles. Very disappointed. More
Cyndel is very professional, knowledgeable, and quickly understood our need. She delivers exceptional customer service. It’s because of Cyndel we bought Ford Expedition, and we absolutely love it. Thank understood our need. She delivers exceptional customer service. It’s because of Cyndel we bought Ford Expedition, and we absolutely love it. Thank you So much Cyndel! Much appreciated! More
They tricked us into coming in by posting a truck online that didn’t even exist! We booked a test drive and somehow they couldn’t find it on the lot. Stolen??? And then she proceeded to tell us the pictur that didn’t even exist! We booked a test drive and somehow they couldn’t find it on the lot. Stolen??? And then she proceeded to tell us the pictures online weren’t really the right pictures of the truck. Wasted trip! More
Cindel the sales person was professional and communicated well. Was a pleasure to deal with. well. Was a pleasure to deal with. More
This is the second time I have been utterly disgusted with the service department at Capital Ford. My appointment was made a couple weeks ago for a winter tire change-over and The Works maintenance & oi with the service department at Capital Ford. My appointment was made a couple weeks ago for a winter tire change-over and The Works maintenance & oil change. I am unable to get anyone to answer the phone in the service department - on hold 25 minutes and repeated call backs. I don't know when I can get my vehicle back since nobody answers! Terrible customer service! More
Title: Terrible Experience - Stay Away! I cannot express how disappointed I am with Capital Ford Lincoln in Winnipeg. I brought my car in for scheduled maintenance, and not only did they I cannot express how disappointed I am with Capital Ford Lincoln in Winnipeg. I brought my car in for scheduled maintenance, and not only did they fail to complete the service properly, but my car was also vandalized under their care. The passenger side window was smashed, and the dealership refused to take responsibility, citing their lack of lot insurance. This lack of accountability and customer care is absolutely appalling. I will never set foot in this dealership again, and I strongly urge others to avoid it at all costs. One star is honestly too generous for this terrible experience. See images for the damage and email correspondence with customer service. More
Submitting my forgotten review from 2020. Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1s Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1st time for that. Answered questions. Contact with his manager to agree on vehicle and on pricing since they had 3 Fusion hybrids. Good price and good recommendations for a good car. Good sales. Continued follow up for a year even though I live 800 km away. I’d buy another car from Braiden. More
I was a loyal Ford F-150 owner for over 5 years. I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My t I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My truck was towed one evening to Capital Ford where it sat in the lot overnight until morning. I received a call at 7AM indicating my truck had smashed windows and was vandalized over night. I asked them to repair it however it took 24 hrs for the glass to arrive, so I waited another night. During that night Winnipeg had a rain/hail storm. The next morning I arrived to Capital Ford to pay my bill and get the truck back. When I opened the door I immidiately smelt moisture, after sitting my seat it was evident my truck was left outside over night with no window. I returned to the service desk to ask what happened. I received no answer and no one took responsibility for it. Furthermore the broken glass wasn't vacumumed either. After an employee took my vehcile in the shop to clean the glass I took another truck for a test drive. After getting back from the test drive I returned to my truck and opened the door. Right away I saw my centre consol in the back position with all its contents loose in the back seat. I reached out to the manager Mitch Gallant but received no phone call back. I then tried Ford Canada and they were no help either. The calls always seemed to drop and the person on the phone didn't help at all. After this experience I will never buy another Ford. I have already traded in my truck and purchased a GMC. -Sean More