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Capital Ford Winnipeg
Winnipeg, MB
994 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us.
Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall! Come check out recently renovated dealership!
Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021.
Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 994 reviews
March 27, 2020
Fast, friendly, accommodating experience with upgrade! I was looking to trade in my previous vehicle and purchase a "like new" SUV. However with the COVID-19 pandemic ongoing, I hesitated to go into a deal I was looking to trade in my previous vehicle and purchase a "like new" SUV. However with the COVID-19 pandemic ongoing, I hesitated to go into a dealership. Luckily Capital Ford were very accommodating in having Braiden come to my home with a candidate for me to test drive. I absolutely love the vehicle. Braiden was very friendly and helpful with my questions and clearly very knowledgable about the vehicle's features. He was able to again come to my home to complete the paperwork and I now have this great vehicle in my driveway without any struggle! More
by Nigel Mason
Employees Worked With
March 15, 2020
Pleasant experience Bought a used Jeep from this crew and had a good experience. Didn't feel hassled, they were transparent, professional and dependable. Braiden went out Bought a used Jeep from this crew and had a good experience. Didn't feel hassled, they were transparent, professional and dependable. Braiden went out of his way to make a deal we could both be happy with. Peter made everything come together smoothly on the financing end. Would consider these guys for my next vehicle when the time comes. More
by Aiden
Employees Worked With
Other Employees :
Peter Spindler, Nawaz Tahin, Etiene Uwemedimo
March 11, 2020
An overall good experience! We wanted to view one or two vehicles and make a quick decision and this is what we received at this dealership. Very friendly service! We wanted to view one or two vehicles and make a quick decision and this is what we received at this dealership. Very friendly service! More
by AFROESE0
Employees Worked With
Peter Spindler, Yucong Liu, Jayden Thiessen, Nawaz Tahin, Jordan Devisser
March 03, 2020
Another great experience dealing with Capital Ford service department! I dealt with Nicole Reimer in service. She had my truck in the next day, and fixed in time she promised. Nicole kept me informed service department! I dealt with Nicole Reimer in service. She had my truck in the next day, and fixed in time she promised. Nicole kept me informed thru the entire service job which was timing chain on my 3.5 eco boost F-150! When i asked questions about the work if she didn’t know the answer she had the service tech answer my technical questions! Large repair and expensive but Nicole made the entire experience , perfect! I was even pleasantly surprised when i saw my bill. Great job Nicole and the team at Capital Ford Lincoln Winnipeg!!! Complete Satisfied Customer!!! More
by Gibby
Employees Worked With
Nicole Reimer
February 13, 2020
Great service We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the go We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the good work Steven!! More
by Rita P.
Employees Worked With
Steven Li
February 07, 2020
Great staff Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. Great people to work with on my vehicle. More
by YC Lau
Employees Worked With
Mark Elliott, Roxanne Davies
December 26, 2019
Next to no integrity. I previously had a lot of good things to say about Capital Ford. Unfortunately, that is no longer true. I purchased a 2015 Ford F-150. It was a recent I previously had a lot of good things to say about Capital Ford. Unfortunately, that is no longer true. I purchased a 2015 Ford F-150. It was a recently off-lease vehicle with 117,000km on it. Off lease, maintenance done, right? Yeah, no. My truck unexpectedly went into limp mode in another province. It had two recalls on it, so I took it to the local Ford to see what was up and deal with the recalls. Turned out my spark plugs were now 32,000km overdue for replacement. According to the service department at the local Ford dealership, they should have been replaced at 100,000 and never were. Capital Ford sold me a vehicle from their lease department without making sure that basic maintenance had been completed on time. They never bothered checking the maintenance logs before selling my vehicle. After fighting with Capital for some time, I gave them an olive branch and offered to replace the spark plugs and melted boots myself if they would pay for parts and diagnosis fee. They only agreed to send me the parts. Parts that they should have replaced before I bought the truck. DEMAND MAINTENANCE LOGS! You would think a dealer would have some integrity, but apparently Capital Ford does not. The sad part? In my automotive career (currently on apprenticeship), I worked for Walmart; they had more integrity than Capital Ford. You know there's a problem with your business model when Walmart has better integrity and is more trustworthy. What more might be wrong that I don't know about, that was supposed to be handled by Capital Ford before selling it? I had to remove the electronic throttle body and soak it with a full bottle of cleaner because it was so stuck and the build up was so bad (the whole interior including the butterfly valve was black and I had to scrub it to clean it). The used vehicle manager at Ford admitted to all of this on a recorded phone call. Always demand to see the maintenance logs and guides before buying a used vehicle; especially from Capital Ford. You can find the recording with a little digging, dealer rater won't let me post it. More
by Justin
Employees Worked With
Mark Elliott
December 11, 2019
Knowledge and customer care are excellent My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a nice conversation instead of a sleazy sales pitch. Once I made my decision, I was introduced to Roxanne. She also knows the product inside and out. Roxanne took her time with me, and her attention to detail to ensure I left knowing how everything worked made my new car experience a pleasure. She even helped to set up the app on my phone. After driving the vehicle for a few weeks, I reached back to ask some questions and Roxanne was ready and willing to help, even on a day off. I have only had one stop at the service desk with my new vehicle, and Rej assisted me immediately and I was on my way. I have dealt with Rej in the past and he is someone I trust to provide me advice and guidance on the servicing of my vehicles. I have had some negative experiences with dealerships in the past. This team is a gold star team in my eyes. More
by Tracey
December 03, 2019
Personalized Service Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Ro Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'. More
by L M F
December 03, 2019
Roxanne is very knowledgeable on Lincoln products. She is quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! More
by Krista W
Employees Worked With
Mark Elliott, Roxanne Davies
