Capital Ford Lincoln Inc. - Service Center

I took my truck in for some warranty work to the service dept. at Capital Ford - I have never been more impressed with a Service Dept. at a dealership. They went Above and Beyond in my opinion! I went in dept. at Capital Ford - I have never been more impressed with a Service Dept. at a dealership. They went Above and Beyond in my opinion! I went in due to the fact that my upper ball joint was in need of replacement on my truck (which I purchased used less than 6 months ago), not only did they replace my ball joint, they replaced the other ball joint as well and did some research on my truck and discovered a bulletin regarding my transmission. He reconfigured my transmission and as I drove off - I was amazed! My truck drove FANTASTIC! Thank you Brian for the wonderful service! GREAT JOB! More

I have had to take my 2010 Ford Focus in for some warranty work (some replacements to the suspension in the front end and a rear window replacement (as one of the defrost lines on it was not working) warranty work (some replacements to the suspension in the front end and a rear window replacement (as one of the defrost lines on it was not working) as well as a few other issues. Brian has always been my service adviser and I wouldn't want it any other way. He is very knowledgeable of his trade and has always exercised extreme patience with me as due to my work schedule it is hard for both of us to find common times to get the service performed. As well whenever my vehicle has been in the shop Brian has always made arrangements for me to use one of the dealerships loaners or a rental until my vehicle was serviceable again. I have always received fantastic service and I will always take my vehicle to him since I know it will get the best level of attention and care possible. More