Capital Ford Lincoln Inc.

Jeff the Manager of Service did it right by me. Very communicative and willing to help. My car was not able to get fixed there but another shop fix it and Jeff refunded me the bill and also waived Very communicative and willing to help. My car was not able to get fixed there but another shop fix it and Jeff refunded me the bill and also waived the fee at his shop. More

I was helped by the wonderful Sara Tsang! She was absolutely fantastic and so knowledgable! It was my first time buying a new car and she took her time explaining everything to me and walking She was absolutely fantastic and so knowledgable! It was my first time buying a new car and she took her time explaining everything to me and walking me through the process, it definately eased my mind! I would definately recommend her and the service of Capital Ford Lincoln! More

Just purchased a 2023 Ford Bronco Sport Outer Banks from this dealership. Had made an appointment with Sara Tsang based on positive reviews and was not disappointed. Patient, knowledgeable and no high press this dealership. Had made an appointment with Sara Tsang based on positive reviews and was not disappointed. Patient, knowledgeable and no high pressure sales. Appreciated the time she spent, providing orientation of all the vehicle features. Love my ride Sara - thanks so much! More

We were looking to trade in our vehicle and had a budget in mind. Sara Tsang helped us find what we were looking for. I highly recommend her. She is easy to talk too, not pushy and we had a great experience in mind. Sara Tsang helped us find what we were looking for. I highly recommend her. She is easy to talk too, not pushy and we had a great experience with her overall. She is a very nice person with a great personality. Thank you Sara I couldn't be happier. More

Super friendly staff. Full of knowledge. Puts customers first. Salesperson was full of knowledge and extremely kind Full of knowledge. Puts customers first. Salesperson was full of knowledge and extremely kind More

I had a tremendous experience with Sara on my search for buying something new! Sara asked me what I was looking for, and did not pressure me into anything I didn’t want. As a young man, Sara was able to buying something new! Sara asked me what I was looking for, and did not pressure me into anything I didn’t want. As a young man, Sara was able to help me find exactly what I was looking for, and I couldn’t be happier. Now I have a sick ride, while also keeping true to the price range I wanted to stick with. In the future, I plan on coming back to Sara if she has anything for sale that catches my eye. Highly highly recommend Sara! More

I spent 3 hours in the office with Syed. I had come in to look at a vehicle listed on the website. In the 3 hours I was there he could not find the vehicle, nor the other 2 options I wanted I had come in to look at a vehicle listed on the website. In the 3 hours I was there he could not find the vehicle, nor the other 2 options I wanted to see. Wasted my time. I went over to Anand at Capital GMC and he was able to locate the same vehicles in 5 minutes, letting me know one was sold, one had been in the shop for 3 months and had me test driving the third one within 10 minutes of being in his office. More

Absolutely useless service dept that does nothing for the customer but say, I don't know what to tell you. customer but say, I don't know what to tell you. More

I just bought a RVR car a week ago. The staff are very good in customer service. Abbi is very accommodating, friendly, he looks for the right car in good pricing deal. He did everything The staff are very good in customer service. Abbi is very accommodating, friendly, he looks for the right car in good pricing deal. He did everything to get me the car I wanted and very helpful in making their client happy. Again, Thank you Abbi. More