Capital Ford Lincoln Inc.

Great experience with Wade - he really knew the product he was selling and he was very straight forward and honest to deal with. Would highly recommend Wade and Capital Ford. he was selling and he was very straight forward and honest to deal with. Would highly recommend Wade and Capital Ford. More

I came to capital ford not having a clue about what i wanted, all i knew is that i wanted something new and cool. I luckily stumbled upon Ali who just so happened to know everything he should know about wanted, all i knew is that i wanted something new and cool. I luckily stumbled upon Ali who just so happened to know everything he should know about new and cool vehicles. i was really impressed on how friendly Ali was when dealing with a confused teenager who didnt really know what he wanted, i also liked how knowledgeable and honest he was with all the different cars that he showed me and how he was able to dumb down all the car jargon so i could understand what he was saying. so i was pretty much in first time buyers heaven when dealing with Ali because he really took the time to understand what i wanted and what i was using it for, he didn't just jump right into the high priced mustangs and shoo me away just like a piece of dust, instead he was super friendly and got to know me and showed me everything i needed to know about everything. The only downside was trying to decide what car i should get because he made every one sound to good to be true! I also liked how it was important to him that i got the best deal i possibly could and how he was always happy and always nice and a good down to earth dude the whole time while dealing with him. I would highly recommend Ali Tunio to any buyer who doesnt really know what they want, or to any person who does know what they want but wants excellent customer service when doing so. More

I took my truck in for some warranty work to the service dept. at Capital Ford - I have never been more impressed with a Service Dept. at a dealership. They went Above and Beyond in my opinion! I went in dept. at Capital Ford - I have never been more impressed with a Service Dept. at a dealership. They went Above and Beyond in my opinion! I went in due to the fact that my upper ball joint was in need of replacement on my truck (which I purchased used less than 6 months ago), not only did they replace my ball joint, they replaced the other ball joint as well and did some research on my truck and discovered a bulletin regarding my transmission. He reconfigured my transmission and as I drove off - I was amazed! My truck drove FANTASTIC! Thank you Brian for the wonderful service! GREAT JOB! More

I had a great experience, wonderful and friendly service. I was able to deal with both my sales person and the sales manager directly which was very nice. The financing department was also great to deal wi I was able to deal with both my sales person and the sales manager directly which was very nice. The financing department was also great to deal with. They found me the exact vehicle I was looking for and brought it in from another dealership for me. Overall a very positive experience. More

Ali is a very good sales person and shows professionalism and good knowledge in the vehicle I purchased. It is always good working with such professionals. I will need to go back and install a romote starter and good knowledge in the vehicle I purchased. It is always good working with such professionals. I will need to go back and install a romote starter on my vehicle. I have reason to believe that it would be a good experience working with the employees at this dealership. More

Wade was a really good salesperson. Very knowledgable about the vehicles. We told him what we were looking for and he showed us a few different vehicles that would fit what we wanted. He did not try to about the vehicles. We told him what we were looking for and he showed us a few different vehicles that would fit what we wanted. He did not try to "upsell" to us which was nice. The vehicle we purchased was going to be ready the next day. I couldn't go back until Wednesday which was Wade's day off. He came in to meet me at the dealership anyway and helped me switch all my stuff over to the new truck from the vehicle we traded in. He also came down to SGI with me to make sure everything went ok with the license plate registration. He also took me and introduced me to the service people before I left. Overall, very happy with our experience buying from Wade. We will defiantly go back there next time we need another vehicle. More

Called Wade at Capital Ford and enquired about 2011 F150 Platinum. Wade took time to verify truck was available and had all options requested. I sent photos of my truck that I wanted to trade and Wade respo Platinum. Wade took time to verify truck was available and had all options requested. I sent photos of my truck that I wanted to trade and Wade responded quickly with a trade in price. Wade and I made a deal over the phone seeing I am from Edmonton Alberta. Wade had accessories installed on truck and ready to go when I arrived from Edmonton. Between Wade and Dave the paperwork was effortless. Service was excellent compaired to other dealerships I dealt with. Wade called a few days later to see how my trip back was and if any concerns with anything. Keep up the professional attitude. More

We went to the Dealership to get a replacement part from the Parts Dept. and stopped to look at the newest showroom model of the car I'd bought there 2 years ago, but which had AWD which I'd wanted last tim the Parts Dept. and stopped to look at the newest showroom model of the car I'd bought there 2 years ago, but which had AWD which I'd wanted last time. Blayne saw us and stopped to chat, and recommended a used car replacement which they had available. He was busy and we had to return next day anyway to collect our part, so we were happy to go back for a test drive. The model we tried was lovely but a bit too pricey,but they worked hard to find a way to make it work. When we then found out that we would not be able to tow that model with our RV, they were happy to look for an alternative that would suit our purpose, with a small compromise on our part (loss of reversing sensor) but still with the AWD we wanted. At no point did we feel pressured to buy something we did not want and if we could not have reached an acceptable price, we would have felt able to walk away with just the spare part we originally went for. As it was, we returned the spare part and walked away with a 'new' car! More

I had a great experience dealing with Ali Tunio, he was helpful with aiding the sale of my Kia Sorento SUV as well as his follow up comittments he kept, we got along really well and I feel comfortable to r helpful with aiding the sale of my Kia Sorento SUV as well as his follow up comittments he kept, we got along really well and I feel comfortable to recomend him to my friends and family. Everyone at the dealership was excellent and friendly. When I'm ready to upgrade to a newer model I will call Ali again! More

Michael was great and very patient. We stared out looking at new ford truck 4x4, and then decided to change to used. We visited the dealership multiple times and Michael made himself available all times and at new ford truck 4x4, and then decided to change to used. We visited the dealership multiple times and Michael made himself available all times and followed up with calls to our cell to advise of progress on some work required on the purchase we made. We have bought 4 vehicles from this dealership and so far have been satisfied. More