Capital Ford Lincoln Inc.

Harry was great to work with - very friendly and no sales pressure. He answered all of our questions promptly and found us the perfect fit of vehicle for our family. We had a great experience and will defi pressure. He answered all of our questions promptly and found us the perfect fit of vehicle for our family. We had a great experience and will definitely look to Capital again adn recommendto others. More

I had been looking around for a while....test driving many new SUV's and wasn't happy with most other sales reps. Jonathan took the time to really find out what I ACTUALLY needed, he ended up recommendin many new SUV's and wasn't happy with most other sales reps. Jonathan took the time to really find out what I ACTUALLY needed, he ended up recommending a lease buy back for me instead of brand new as I would get more vehicle for my money and I don't drive all that much. I LOVE my new vehicle already!!It's exactly what I had been looking for....even the color. When I went to pick it up he was smiling and waiting for me....which is something you don't see anymore often in the customer service industry. He answered all my questions, even ones I didn't know I had and never made me feel rushed or pressured to buy. His service far exceeded all my expectations and would recommend him and the dealership to anyone. More

Bought a new vehicle a year ago and had nothing but issues with it from the get go. Instead of getting the attitude of its yours now I got offered a brand new replacement vehicle with essentially no c issues with it from the get go. Instead of getting the attitude of its yours now I got offered a brand new replacement vehicle with essentially no cost to myself. Totally impressed and pleased. More

When I started looking for my dream truck Judge was very paitent and helped me figure out what I wanted but also what I needed in a vehicle. I took my time and test drove vehicles all over the city and at o paitent and helped me figure out what I wanted but also what I needed in a vehicle. I took my time and test drove vehicles all over the city and at other dealerships but none came close to the customer service, and knowledge that I recieved from Judge. He took the time, even when I was looking at other options to still find my dream vehicle. When I returned to Capital Ford after being very disapointed at other dealerships, Judge delivered to me my DREAM truck. Thank you to Judge and the team a Capital Ford for genuinely delivering superior service. More

We went in looking for a vehicle as we had nothing But We went in looking for a vehicle as we had nothing But problems with our current vehicle . John was great And we found the perfect vehicle for our f We went in looking for a vehicle as we had nothing But problems with our current vehicle . John was great And we found the perfect vehicle for our family. My parents Had just bought a new truck and also recommended them and a ford! Thank you so much for a great experience. The weirs More

My Experience with the above Sales Staff was "Top Notch" in thier expertise of Customer Service. Thats what I need from an Auto Dealer and I definately got my satisfaction here. Jeff explained th Notch" in thier expertise of Customer Service. Thats what I need from an Auto Dealer and I definately got my satisfaction here. Jeff explained the deal exactly how I wanted to hear it and was a pleasure to deal with. Jeff knows the product extremely well and closed the deal with out any High Pressure Sales moves. Great to Deal with. Brittany does her job very well and made sure all necessary financing was in order before I got there to close the deal. Craig also knows the product and how to give the customer unreal Customer Satisfaction. At all times he made sure I was informed on everything from the service end of Capital Ford to the Warranty explanation. Craig even came in on his day off to close the deal, go with me to license the truck and hand over the keys. Craig is very honest, patient and knowledgeable at the Ford Products. My experience at this dealership brought great Customer Service and Customer Satisfaction to the plate and that would definatley be my reason for returning to this dealership in the future More

We had visited several different dealerships and we received the best deal and the best and friendliest customer service, BY FAR, at Capital Ford Lincoln. received the best deal and the best and friendliest customer service, BY FAR, at Capital Ford Lincoln. More

This is by far one of the easiest car buys I have ever This is by far one of the easiest car buys I have ever made.Les went out of his way to make the sale of a a brand new Ford Fusion which I am very h This is by far one of the easiest car buys I have ever made.Les went out of his way to make the sale of a a brand new Ford Fusion which I am very happy with after 5 months.Les owns a Fusion & personally had god things to say about it. Les was very good in helping with the purchase of winter tires & helped take care of small details. The 1 thing I really am impressed with on the Fusion,other than the great ride,is the gas mileage.In my everyday regular travels I am averaging over 2 weeks on a tank of gas. Thanks Les for all your help. More

The whole experience was great Adrian and Jonathan were awesome, the product knowledge and how their presented themselves and the product was amazing. At no time did they push a sale or a vehicle. They loo awesome, the product knowledge and how their presented themselves and the product was amazing. At no time did they push a sale or a vehicle. They looked at my needs and helped me make the decision for myself. I am a proud owner of a new 2011 f-150 and I could not be happier. Martin took my money and usually that guy you don’t like too much lol. But in this case the way he explained the buy and went through everything, as a buyer you realize how much you are getting for your money. I think the phase is “the best bang for your buck”. Martin, thanks for taking my money. The company should be proud to have such wonderful people and experience on the sales floor and in the business office. My family and I would like to thank everyone involved in the purchase of my truck. I love my new truck. More

Harry and the sales team were excellent to work with. Very courtious and considerate. We are enjoying our vehicle very much. Thank you making the purchase of our vehicle a positive experience. I'm glad Very courtious and considerate. We are enjoying our vehicle very much. Thank you making the purchase of our vehicle a positive experience. I'm glad I switched to a Ford. More