Capital Ford Lincoln Inc.

I bought a Ford Focus from Kurtis, he was very helful and informative on my new vehicle. It was a great experience would recommend him and the dealership to others. .. informative on my new vehicle. It was a great experience would recommend him and the dealership to others. .. More

I would most definitely recommend Capital Ford and Kurtis to my friends and family. Kurtis has helped me purchase two vehicles now and I wouldn't hesitate to work with him again in the future for my next veh to my friends and family. Kurtis has helped me purchase two vehicles now and I wouldn't hesitate to work with him again in the future for my next vehicle. He worked with me to find exactly what I was looking for in a price range that worked for me. More

As a first time car buyer, I had no idea where to even begin. Ryan made me feel very welcome and comfortable as soon as I stepped into the dealership. He had great customer service skills, and was able to begin. Ryan made me feel very welcome and comfortable as soon as I stepped into the dealership. He had great customer service skills, and was able to give me advice on what deal was best for me. I found Ryan to be very knowledgeable as to what vehicle best suited my needs. Ryan was able to get me a great deal on my car, and made my car shopping experience very fun. Ryan and the staff at Capital Ford Lincoln are hands down the best people in the business. Thanks Ryan! More

We had a great time with the people at Capital Ford.I never thought our first new truck would be suck a great time.I'am amazed at how great these people are,we felt no pressure to buy,we got what we want never thought our first new truck would be suck a great time.I'am amazed at how great these people are,we felt no pressure to buy,we got what we wanted.they even gave our daughter a hot wheels car that she loves.Offerd us drinks and and great bathrooms.We delt with Thomas and Martin they were so great,so friendly and explained everything to us.These two guys do a wonderful job.I will totally tell everybody I know where to go.I hope you get all the rewards possiable for a dealership You guys ROCK!!! we love the new truck. More

Harry was great to work with - very friendly and no sales pressure. He answered all of our questions promptly and found us the perfect fit of vehicle for our family. We had a great experience and will defi pressure. He answered all of our questions promptly and found us the perfect fit of vehicle for our family. We had a great experience and will definitely look to Capital again adn recommendto others. More

I had been looking around for a while....test driving many new SUV's and wasn't happy with most other sales reps. Jonathan took the time to really find out what I ACTUALLY needed, he ended up recommendin many new SUV's and wasn't happy with most other sales reps. Jonathan took the time to really find out what I ACTUALLY needed, he ended up recommending a lease buy back for me instead of brand new as I would get more vehicle for my money and I don't drive all that much. I LOVE my new vehicle already!!It's exactly what I had been looking for....even the color. When I went to pick it up he was smiling and waiting for me....which is something you don't see anymore often in the customer service industry. He answered all my questions, even ones I didn't know I had and never made me feel rushed or pressured to buy. His service far exceeded all my expectations and would recommend him and the dealership to anyone. More

Bought a new vehicle a year ago and had nothing but issues with it from the get go. Instead of getting the attitude of its yours now I got offered a brand new replacement vehicle with essentially no c issues with it from the get go. Instead of getting the attitude of its yours now I got offered a brand new replacement vehicle with essentially no cost to myself. Totally impressed and pleased. More

When I started looking for my dream truck Judge was very paitent and helped me figure out what I wanted but also what I needed in a vehicle. I took my time and test drove vehicles all over the city and at o paitent and helped me figure out what I wanted but also what I needed in a vehicle. I took my time and test drove vehicles all over the city and at other dealerships but none came close to the customer service, and knowledge that I recieved from Judge. He took the time, even when I was looking at other options to still find my dream vehicle. When I returned to Capital Ford after being very disapointed at other dealerships, Judge delivered to me my DREAM truck. Thank you to Judge and the team a Capital Ford for genuinely delivering superior service. More

We went in looking for a vehicle as we had nothing But We went in looking for a vehicle as we had nothing But problems with our current vehicle . John was great And we found the perfect vehicle for our f We went in looking for a vehicle as we had nothing But problems with our current vehicle . John was great And we found the perfect vehicle for our family. My parents Had just bought a new truck and also recommended them and a ford! Thank you so much for a great experience. The weirs More

My Experience with the above Sales Staff was "Top Notch" in thier expertise of Customer Service. Thats what I need from an Auto Dealer and I definately got my satisfaction here. Jeff explained th Notch" in thier expertise of Customer Service. Thats what I need from an Auto Dealer and I definately got my satisfaction here. Jeff explained the deal exactly how I wanted to hear it and was a pleasure to deal with. Jeff knows the product extremely well and closed the deal with out any High Pressure Sales moves. Great to Deal with. Brittany does her job very well and made sure all necessary financing was in order before I got there to close the deal. Craig also knows the product and how to give the customer unreal Customer Satisfaction. At all times he made sure I was informed on everything from the service end of Capital Ford to the Warranty explanation. Craig even came in on his day off to close the deal, go with me to license the truck and hand over the keys. Craig is very honest, patient and knowledgeable at the Ford Products. My experience at this dealership brought great Customer Service and Customer Satisfaction to the plate and that would definatley be my reason for returning to this dealership in the future More