Capital Ford Lincoln Inc.

I have nothing but good to say about my experience. My salespersons (Brent & Ryan) were both excellent. Brent took the time to phone me from home on his day off and set up an appointment for me. When I salespersons (Brent & Ryan) were both excellent. Brent took the time to phone me from home on his day off and set up an appointment for me. When I arrived at the dealership and walked into the receiption area, there on the blackboard is my name stating that I had an appointment with Rob Usher, which really made me feel like a VIP. Ryan then took the time to visit and get to know my likes and needs before looking at vehicles. He was very knowledgable about the vehicles I looked at and went above and beyond to make sure I got a good vehicle and was happy with my purchase. I would recommend this dealer to any of my friends. More

To be honest I was a dodge guy. But when I went to the local dodge dealer, I left with a sour taste. Awhile later I decided to check out the local ford dealership, capital ford. There I was introduced to local dodge dealer, I left with a sour taste. Awhile later I decided to check out the local ford dealership, capital ford. There I was introduced to a bright clean showroom, friendly staff and all around great atmosphere. I met Craig Livingstone a young well-dressed well informed sales individual who actually seemed to care about me as a person vs the end result of commission. My situation at the time wasn't the best. We test drove back then a 2010 f150. It impressed me so we decided to make the effort to purchase. The current vehicle I was driving at the time I had been paying on for a number of years but no credit was being reported. This is when I met Jeff Longley. Craig and Jeff both bent over backwards to get me out of my situation and get me into a Ford. Well it happened I don't know how those guys did it but there I was a new 2010 F150 4x4. It was great I felt like I mattered and it showed. Craig is a kick-xxx salesman and it shows I recently bought my 2nd ford a 2011 ecoboost fully loaded. Craig knew what I liked and this second truck buying experience was waay quicker and easier. Thankx Craig Livingstone and Jeff Longley for the best service anyone could ever get at a dealer. Craig and I have become friends he even tried to help me out search for a vehicle for my wife over texting. I currently live 5 hours away and I will drive the distance to buy my next car from Craig and highly recommend anyone else to do the same. I give Capital Ford and Craig Livingstone a Ten out Ten. I am now a long-time very satisfied customer. Thank you More

Brett and Jilles were both extremely patient and helpful making sure we understood all our options and got us the vehicle that best suited needs. Brett showed us a few different vehicles we were interested making sure we understood all our options and got us the vehicle that best suited needs. Brett showed us a few different vehicles we were interested in and explained all the pros and cons in terms we could understand. Ultimately we ended up driving away with a brand new Edge and love every thing about it. We would definitely recommend working with Brett and this dealership More

these guys were awesome to deal with! i was in a few months before i bought my new F 150 and was still not sure if this truck was going to work for me. I told Brett and Blayne that i needed some more ti months before i bought my new F 150 and was still not sure if this truck was going to work for me. I told Brett and Blayne that i needed some more time to think about it. they were not pushy at all, and told me to give them a call the next time i came down. So i did and the next day they found me the truck that suited my needs best. Also thanks to Judge for all of the info on how to work all of the electronics in the truck. Saved me a lot of reading. The other thing that i really liked about the Capital Ford experience was that i was in and out of the dealership in a couple of hours, with my keys in hand! Thanks again guys! More

I was Nathan's first sale and he was an excellent guy. He was very eagar to help me out and make things work so that I could get my new F150. He always found out the right answer and didn't hesitate to say s was very eagar to help me out and make things work so that I could get my new F150. He always found out the right answer and didn't hesitate to say so when he didn't know the answer and always followed up and found out what the answer was. Brittany was excellent and has always been very knowledgeable about everything to do with finances. She has never made me feel stupid for asking questions and I have asked A LOT of questions. More

We purchased a 2011 Ford Edge from Capital Ford recently and found it to be a very pleasant experience. The employees were certainly obliging, in particular Nathan Paul, and easy to deal with. and found it to be a very pleasant experience. The employees were certainly obliging, in particular Nathan Paul, and easy to deal with. More

From the time my husband found me the "right car" until the time I bought it, our experience was fantastic! How refreshing it is to go to a car dealership & have a pleasant experience, not some car" until the time I bought it, our experience was fantastic! How refreshing it is to go to a car dealership & have a pleasant experience, not something we have had in the past. Salespeople weren't hiding out, flying out of nowhere the minute we set foot on the lot! No gimmicks, just friendly, knowledegable staff. Craig was extremely knowledgeable about the vehicle we were looking at & very patient when I picked it up, showed me the ropes on the options & made sure I was driving away happy & having all my questions answered. I returned the same week for service in the QuickLane. Wow, both prfoessional sales & service in one week?! I didn't think that happened anymore. We haven't hesitated to share our positive experience with Capital Ford with friends, family & co-workers. Thanks Craig for a great experience! More

Matt, right there helping me. Blayne worked great on getting me a price. Martin provided me with all my options and worked within my budget. getting me a price. Martin provided me with all my options and worked within my budget. More

The staff was very friendly and helpful. The salesman was knowledgeable, answered all of my questions, and didn't make me feel pressured into making a decision. The minor issues with the truck (small scratch knowledgeable, answered all of my questions, and didn't make me feel pressured into making a decision. The minor issues with the truck (small scratch/leather conditioner misses) were taken care of quickly. Customer service was great. More

We went in to buy a new vehical, trading in our 2011 Jeep Grand Cherokee. We have not dealt with service department as of yet, but they cant be any worse then Taylor Toyota or Chrestview Chrysler. In fact Grand Cherokee. We have not dealt with service department as of yet, but they cant be any worse then Taylor Toyota or Chrestview Chrysler. In fact I am so disatisfied with Chrestview Chrysler that I will be trading in my 2010 Dodge 3500 diesel laramie series to Capital Ford because of their reputation in town. More