Capital Ford Lincoln Inc.

I had a recommendation to have the service work done from the Fast Lane and it was not urgent so I was able to link in with the change out of my winter tires. Very easy to set up the appointment, get a good the Fast Lane and it was not urgent so I was able to link in with the change out of my winter tires. Very easy to set up the appointment, get a good idea of the time frame and booking was prompt - no need to wait. Very quick drop off process and rides both ways to and from the dealer to work. Darcy called with a heads up on a couple items to look into. The work was done by noon and I was called as a heads up. I am very comfortable having all my work done at Capital. More

I have absolutely nothing bad to say about the service I recieved at Capital. Phil my sales rep was very freindly and straight to the punch. They gave me a price that I couldn't refuse. No xx, hassle or hag recieved at Capital. Phil my sales rep was very freindly and straight to the punch. They gave me a price that I couldn't refuse. No xx, hassle or haggling was required, these guys were right down to business. Aside from freindly banter of course. My overall experience was phenomenal. @Phil Vegas? @Jeff see you in Vegas! Thanks! Colin More

I had been looking around for an Escape for some time and was hesitant to go to a dealership to get one, as I thought the cost would be high and the pressure to buy would be great. I made an appointment with was hesitant to go to a dealership to get one, as I thought the cost would be high and the pressure to buy would be great. I made an appointment with Craig to test drive an Escape I had found on the internet. I was still a bit leary as I walked in the dealership. I think because we all have a mindset that the sales staff will be all over us and pushing hard to get the sale. Not so. Craig is great! He is a fun guy who is interested in making sure you get what you want and like. We went for the test drive then back to his office to go over numbers. The price was unbeatable, as was Craig. I bought the Escape. I really enjoyed the process with him, he is the best in my books. Just a great guy, he shows he cares and has been there for me after the sale when I have questions. Undoubtedly I will recommend him to anyone looking to buy a vehicle. Thanks for everything! More

June; Hello Brian Churko; We had a great day at June; Hello Brian Churko; We had a great day at Capital. Joe Urszulan met us and we retired to his office to discuss our needs. His friendly, co June; Hello Brian Churko; We had a great day at Capital. Joe Urszulan met us and we retired to his office to discuss our needs. His friendly, courteous and professional manner facilitated our exchanges throughout. I presented him with our wish list (model and options etc,), approximate budget etc. and he then checked the inventory for any vehicles which closely matched our criteria. He showed us the two units on the lot that most closely matched what we were looking for, and even offered to show us the 2011-King Ranch Ecoboost which had the max towing pkg. I wanted. Unfortunately, the two 2012's were not exactly what we wanted and the 2011 was just too fancy for our needs and about $10,000 over our budget (with trade-in). We then took one of the 2012's for a drive and we were both very impressed with its functionality, decor and power. At that time we returned to the office and Joe offed us drinks which were much appreciated. My wife and I decided that we should run the numbers with trade-in on a factory - ordered unit. That was when Adrien Denis came in with the trade-in value and he built us our dream truck on-line. Amazingly we came up with the same figures and we agreed on an All - IN cash price for the new ordered unit. I left the deposit, signed a couple papers and it was a done deal. Adrien worked out the lowest cost for what I wanted and I was happy to give him his profit margin. Best buying experience I have had in a long time. Can`t wait to get the truck. See you all soon. Thanks again to you, Joe and Adrien for the excellent direct, honest and hassle-free communications, your superb web site, and a great buying experience. Truck pickup and delivery spiel went flawlessly, and efficiently. Effortless and enjoyable. Best time I've had buying a vehicle in many years. Will probably get my next vehicle here. More

I was looking for a car for a long time now..I talked to Craig almost a year ago telling him that i'm intrested in buying a new vehicle..I'm a person that doesnt make decisions like this that easy though.Cr Craig almost a year ago telling him that i'm intrested in buying a new vehicle..I'm a person that doesnt make decisions like this that easy though.Craig never quit on me and he was looking for the perfect car for me for almost 14 months!this shows how dedicated and how much he loves his job!I bought a car a couple weeks ago and i couldnt be happier with the final decision me and him took together!When the time comes for another new car im going back to him that's for sure.In simple words..Craig ROCKS!!!Thanks for everything... More

We had an awesome experience with Ryan and Rob at Capital. They totally listened to everything that we were looking for in a vehicle and were able to seal the deal on a sale in less than 3 hours! No Capital. They totally listened to everything that we were looking for in a vehicle and were able to seal the deal on a sale in less than 3 hours! No game playing at all! Ryan was excellent at making sure that he taught us everything about the vehicle, even made a follow up call the next morning, just to make sure all was well! Could not have asked for a better exerience, as we had been searching for over a week and had never had service like this from any of the other dealerships in town! Thanks for an excellent experience! More

Had overall the best customer service from Rob and Ryan, they treated me like family. They put me into exactly what i was looking for with the right price. I have referred both Rob and Ryan to my family and they treated me like family. They put me into exactly what i was looking for with the right price. I have referred both Rob and Ryan to my family and friends for all their Ford needs!!! More

It was a very easy choice to choose capital for the fact that Brett is a down to earth guy and very personable to talk to. I love my new truck and had an the fact that the salesman was great made it very ea that Brett is a down to earth guy and very personable to talk to. I love my new truck and had an the fact that the salesman was great made it very easy to search through the vehicles and find one that I enjoyed. I highly recommend speaking with Brett if your looking to jump into a Ford! More

Very friendly.. Remembered us from our last purchase.Explained everything well to me. Also very welling to answer my questions. I felt very at ease there.Wade is very well informed and makes purchase.Explained everything well to me. Also very welling to answer my questions. I felt very at ease there.Wade is very well informed and makes his customers feel comfortable. More

Brett greeted us at the door, determined our needs, discussed various options and brought the perfect vehicle indoors, out of the rain, for us to look at. After a test drive, and a quick and painless discussed various options and brought the perfect vehicle indoors, out of the rain, for us to look at. After a test drive, and a quick and painless negotiation we were on our way in under two hours. We are very happy with our purchase. Blayne and Dave were also great to deal with. Surprised they remembered us from a previous deal 15 months ago. Thanks guys! Lisa & Neil Hanson More