Capital Ford Lincoln Inc.

I love my new vehicle and will keep coming back. I was given great customer service and best bang for my buck. Thank you Capital Ford! given great customer service and best bang for my buck. Thank you Capital Ford! More

I think one the most impresive points that stand out is the inventory of Capitol Ford,selection, selection, and more selection.Being on such a limited time frame all i can say WOW! such an organized crew,a the inventory of Capitol Ford,selection, selection, and more selection.Being on such a limited time frame all i can say WOW! such an organized crew,and I thank you so much for that,very knowelagable crew,but at times{briefly}i felt like cattle but it's such a busy place i can understand why.At times i was bewildered at making the final decision but your sales people just put it in back and white ,then it made sense.So at this time a big thank you to all at Capitol Ford and i shall return. Bob St.Cyr More

I had previously purchased a vehicle from you and found the staff to be very polite and helpfull. I was not dissapointed this time either. the staff to be very polite and helpfull. I was not dissapointed this time either. More

very impressed in the sales staff at Capital quick and knowledgeable response to my questions but no pushing me into getting me a truck. they gave me time to deside on what want instead of them telling me knowledgeable response to my questions but no pushing me into getting me a truck. they gave me time to deside on what want instead of them telling me what I should buy. More

My overall experience with ford lincoln has been very very good, my sales rep Brett Holloway has done a fantastic job on putting me in the nicest ford 150 i've ever driven. Shortly afterwards he picked o very good, my sales rep Brett Holloway has done a fantastic job on putting me in the nicest ford 150 i've ever driven. Shortly afterwards he picked out a perfect car for my daughter that i had described to him over the phone and also fulfilled my mothers dreams of a new f 150. The ford team has done an excellent job and we are looking forward to doing much more business with them in the future. & thumbs up to Martin Kaytor for doing a fantasic job in the finance department! Thanks guys! Vince More

We needed a truck and we got one. I found this dealership on the internet through the Ford website. I really liked that there was lots of Used vehicles in my price range...however we now have a 2012 F250...k on the internet through the Ford website. I really liked that there was lots of Used vehicles in my price range...however we now have a 2012 F250...kudos to your sales team... More

I had purchased a new Lincoln MKX earlier in the year from Capital Ford and had a great experience, received excellent customer service and was very comfortable dealing with them. It was a no brainer to from Capital Ford and had a great experience, received excellent customer service and was very comfortable dealing with them. It was a no brainer to purchase another new vehicle from this dealership. More

very easy and fast process from point of sales till financing done. Stress free hassle buying without high pressure from sales person. Best price in area. financing done. Stress free hassle buying without high pressure from sales person. Best price in area. More

After several weeks of talking to people via the internet and dealing with salesmen I finally spoke to Tony. I'm sorry I don't remenber other names - I believe one of them was named Danny. I was told by th and dealing with salesmen I finally spoke to Tony. I'm sorry I don't remenber other names - I believe one of them was named Danny. I was told by the first person I spoke to before Christmas that I should call back after the holidays. When I called back after the holidays I was told by another salesperson that the vehicle was in the back and he would have to go all the way back there but he would call me back when it turned up on the lot. Well it has been 2 weeks now and guess what - no call! I have had bad experiences with Capital before it moved to the north end of town so I thought I would give them a second chance. I was wrong. I will never deal with Capital and if you care why you can read on and if not you can hit delete. The ad you have for the vehicle was misleading (polite term). It was advertised with an automatic, CD and cassette, tire pressure monitering system and audio controls mounted on the sterring wheel - all false. When this was brought to you attention you updated the ad. When I spoke to you about a cash price you did nothing but offer me the same internet price, when I submitted a request for incentives you sent me a form letter and tips on using household products. You told me the price was inclusive - just GST. When I pressed further all of the other charges came out in addition and the price continued to rise. I wish you had been up front from the start and not have fed me misinformation. The pictures you originally put on the internet were of a US model which closly matched your decription. Perhaps it would have been worth you while to actually look at the SUV before you advertised it. I am not sure why it was in the shop for the time it was. In oder to chaged the wiper blades and turn the rotors should not take as long as it did. The vehicle has not been registered since mid December so either there was a problem or you are telling me volumns about your service department. No I will not buy from you. And I will tell anyone who will listen about my experience. You have demonstrated that nothing has changed in the world of used car sales people. I do hope I will find an honest delership in the future but it will not be Capital. Tracy Brooks More

The customer service was great even though i dealt with a good number of people. work quality was good and some people went above the quality to make sure i was happy with this. all very friendly people and good number of people. work quality was good and some people went above the quality to make sure i was happy with this. all very friendly people and i feel good about my purchase through you. I greatly appreciate Dustin's help when the engine light kept coming on and for switching the tires and coming to me to make sure everything was working right thanks More