Capital Ford Lincoln Inc.

I was treated with respect and given such a fair offer that I didn't even think of going to another Ford dealer during the transaction. Rob User & Brennan Holloway were very helpful and made the deal happ that I didn't even think of going to another Ford dealer during the transaction. Rob User & Brennan Holloway were very helpful and made the deal happen in a very short timeline. I am very impressed with this transaction, the last time I dealt with Capital it was with the Pontiac side of the dealership and I wasn't very impressed at all. I ended up buying from another dealership. I thought I would give the Ford division of Capital a try as I was looking to buy a truck and I only buy Ford trucks. More

The Kurtis is very courteous and helpful. I also appreciated that they let me take the vehicles I test drove for a ride without them in the backseat! The guys (Dave and Kurtis) were very quick to g appreciated that they let me take the vehicles I test drove for a ride without them in the backseat! The guys (Dave and Kurtis) were very quick to get back to me with answers to my questions. The only thing that was not 'perfect' - was that the truck was not spotless when I came to pick it up. It had been cleaned, but there were a few spots I think that got missed. (around the gear shift was one, and some drips and finger prints on the door.... ) There are a couple of things that still need to be done to my vehicle, adding in a command start and hitch and Kurtis has been very helpful with arranging the work to be done. Generally the experience was very good, and I recommend the dealership highly. More

I knew the exact vehicle I wanted, and tried several different dealerships without much luck. Finally stumbled across Blayne and Brett at Capital Ford and they made it happen for me. different dealerships without much luck. Finally stumbled across Blayne and Brett at Capital Ford and they made it happen for me. More

WE HAD IMMEDIATE SERVICE WHEN WE ENTERED THE BUILDING BY LES.WE TOLD HIM WHICH VEHICLE WE WERE INTERESTED IN AND WE WANTED TO TRADE OURS IN.LES WENT AND BROUGHT THE TRUCK TO THE DOOR WHICH WAS VERY APPRECIA LES.WE TOLD HIM WHICH VEHICLE WE WERE INTERESTED IN AND WE WANTED TO TRADE OURS IN.LES WENT AND BROUGHT THE TRUCK TO THE DOOR WHICH WAS VERY APPRECIATED AS MY HUSBAND USES A CANE AND HAS A HARD TIME WALKING OUTSIDE.WE FELT WE HAD BEEN GIVEN A GOOD PRICE FOR OUR TRUCK AND A GOOD PRICE FOR THE TRUCK WE PURCHASED.LES WAS VERY PROFESSIONAL AND WE RECIEVED QUICK SERVICE.WE WOULD RECOMEND CAPITAL FORD AND LES TO REFER PEOPLE LOOKING FOR A VEHICLE. More

I am the typical vehicle buyer that dreads going in to deal with salesmen. Here i dealt with Chad and he was extremelly friendly while not putting the sales "pressure" on us that we have experienced at m deal with salesmen. Here i dealt with Chad and he was extremelly friendly while not putting the sales "pressure" on us that we have experienced at many of the other dealerships we had been looking at. He stated more than once that he wanted us to find the right vehicle for us rather than trying to push a sale through. We were extremely pleased with Chads customer service and professionalism that we have already been recommending your dealership to friends and co-workers. Chad went through the truck along with me trying to find any scratches/chips/dents to ensure the truck was in excellent condition and then arranged for us to test drive the new f150 overnight to ensure it was the right fit for our new family. We were happy to be able to trade in our older car to save us the hassle of offloading it later as well. Our overall experience with capital ford has been extremely pleasant and we will definatly be back to purchase another vehicle when we are in need of it! More

Working with Chad was great, he was very friendly and Working with Chad was great, he was very friendly and very easy to work with. I would definately recommend his services to friends and family. Working with Chad was great, he was very friendly and very easy to work with. I would definately recommend his services to friends and family. The other two men I worked with (one of which I cannot remember his name and couldn't place him above) were less desirable. The first man, was trying to sell me a pro pac for my vehicle. I felt that he was trying to trick me into purchasing the extras for me vehicle because he mentioned that he was giving me all of the options, but failed to include the option of not recieving what he was selling. Working with Martin left a bad taste in my mouth. I felt that he was impatient, and condescending as well as the fact that he did not mention or ask me how long I wanted to finance the car for, it wasn't until the end of the meeting after all of the paperwork was printed out that he mentioned that it was for 72 months. I felt that he was very pushy especially when it came to extra warranty. I had been planning on getting the extra warranty anyway, but when my mom mentioned that I may not need it, his tone was actually quite rude. If I were basing my experience off of working with Chad I would have given all 5 stars, but working with Martin was not ideal and for that reason, I have rated accordingly. More

This was a return visit to Capital Ford. I purchased my last vehicle from them as well and I wouldn't go anywhere else!! The staff are fantastic and always ensure I am completely satisfied with my purchas last vehicle from them as well and I wouldn't go anywhere else!! The staff are fantastic and always ensure I am completely satisfied with my purchasing experience. They go out of their way to meet my needs and seem really interested in what I am looking for and try to accomodate. Thanks again folks for your fabulous service!! More

Jeff Longley and Craig Livingstone were straight up on price and deliverables. They went the extra mile and earned my business. The whole experience was great. price and deliverables. They went the extra mile and earned my business. The whole experience was great. More

My experience at Captial Ford was the best I've ever had. Our salesmen were very helpful in everyway and knew the anwsers to all of the questions I had. They were understanding to my concerns and put my had. Our salesmen were very helpful in everyway and knew the anwsers to all of the questions I had. They were understanding to my concerns and put my mind at ease getting into my new fusion. I would definately recommend these two salesmen to all of my friends and family who are looking for a great vehicle shopping/buying experience. More

Service was excellent! We were treated very well. The salesman went through everything about the vehicle with us very thoroughly and was very easy to talk to. Highly recommend this dealership! And on top salesman went through everything about the vehicle with us very thoroughly and was very easy to talk to. Highly recommend this dealership! And on top of it all we got a great deal! More