Capital Ford Lincoln Inc.

The guys at Capital made buying my car very quick and easy. The price was fantastic and they took the time to make sure my car looked and ran great. Will definitely recommend them to everyone the servi easy. The price was fantastic and they took the time to make sure my car looked and ran great. Will definitely recommend them to everyone the service was great! More

I decided to hold off writing this review for a little bit just to see what the followup service was like and how well the used car held up after driving off the lot (2012 Ford Focus). Almost a month of o bit just to see what the followup service was like and how well the used car held up after driving off the lot (2012 Ford Focus). Almost a month of owning it and 2000km on it later, I'm pleased to say that the experience has been pretty good. I knew exactly the car that I had wanted and had confirmed that Capital Ford had it in stock. Matt, the salesman I dealt with was pretty helpful in fulfilling the more a specific and detailed requests that I had in terms of hunting down information and history about my car. The price of the car was very reasonable compared to what other dealerships were pricing a similar car at. So far, no hidden problems with the car have surfaced in the month of ownership. No buyers remorse has set in and I'm pretty happy with the purchase so far. Follow up service has been pretty good and comprehensive as they were able to provide with the parts that I needed or point me into the direction of where I could get them (I decided to replace the cabin air filter myself, which is simple enough but 3rd party manufacturers have not made a replacement yet). Overall, the experience has been really positive. I was a little skeptical when I saw on dealerating and another review website on the all the high ratings that this dealership has received, but I can honestly say that they've earned it. If my next vehicle is going to be Ford, I will definitely deal with these guys again. More

I delt with ryan brecht when I bought my ecoboost fx4 and I couldn't have been more pleased with the price, the payment or the level of quality ryan gave me. He went above and beyond to help me, get me exact I couldn't have been more pleased with the price, the payment or the level of quality ryan gave me. He went above and beyond to help me, get me exactly what I wanted. Even when I asked to have the reflectors replaced off of the mirrors with just the regular plastic. It didnt end up getting completed when it was in for the auto pack but ryan purchased them himself and gave them to me to make sure I was happy. he didnt have to do that but he did and went above and beyond and ill be a lifelong customer of ryans now. More

We had an excellent experience with Jonathan, he definitely knew his stuff and was more than friendly. No pressure sales at all! We were very impressed that he came in on his day off to get us into definitely knew his stuff and was more than friendly. No pressure sales at all! We were very impressed that he came in on his day off to get us into our new car! We will absolutely be recommending him! More

Once again Derek and Jarrod treated us Great! The two of them were patient and knowledgeable and helped us get into our perfect fit. Then we were passed to Jilles to complete our transactions. them were patient and knowledgeable and helped us get into our perfect fit. Then we were passed to Jilles to complete our transactions. More

We were very happy with the Escape that we bought. Ryan, did a wonderful job at explaining all of the models we were looking at. He has been excellent with Customer Service and follow up. The only thing w did a wonderful job at explaining all of the models we were looking at. He has been excellent with Customer Service and follow up. The only thing we were a little disappointed in was what we perceived as lack of communication between the Sales Manager and the Finance guy. The Sales Manger went over things and stated that the Finance person would explain some areas in better detail and once we were with the Finance guy, he had assumed that things had been explained to us , so we had to ask him to slow down and explain some things to us. This was in the area of what the ProPack was. Other then that our whole experience was wonderful and we would feel comfortable recomending this dealership to others. More

My experience with my salesman Phil Neill was good. Phil made sure i new all about the vehicle I was purchasing. made sure I new all the dollar values, and was very patient while I made a decision even thou made sure i new all about the vehicle I was purchasing. made sure I new all the dollar values, and was very patient while I made a decision even though I had spoke with him numerous times in the past about a purchase. I explained to Phil when I arrived at the dealer ship I needed to have all ready so I could join my family. Phil made sure I was in and out ASAP. Phil fueld up the truck and delivered it to my hotel knowing I was busy with my family. So the whole purpose of this is: My experience with Phil and Capital Ford was great. Thanks You. More

This is truck number 3 that I have bought from Reid and he has always done a great job for me with regards to what truck fits my current needs as has been very fair with regards to price. he has always done a great job for me with regards to what truck fits my current needs as has been very fair with regards to price. More

I would like to thank Matthew and the rest of the staff that I dealt with at Capital Ford Lincoln Inc for the fantastic service I received when purchasing a 2013 Ford Escape. From the moment we arrived at that I dealt with at Capital Ford Lincoln Inc for the fantastic service I received when purchasing a 2013 Ford Escape. From the moment we arrived at the dealership, the atmosphere was laid back and friendly with absolutely no bit of pressure placed upon me. Matthew was very knowledgable about the vehcicle that I test drove and explained it in very 'layman' terms. I did do test drives at other dealerships and throughout those experiences, none of the other salesmen I dealt with were anywhere near the professionalism that Matthew provided. It takes a fine skill to walk the line between being professional yet being casual enough to put me at ease. Matthew did that effortlessly. I highly recommend Matthew and the rest of the staff at Capital Ford Lincoln to anyone looking for a high quality and low pressure sales experience. More

I had an absolutely fantastic experience dealing with Don and I would definitely go back and see him and recommend him to any one I know that is in the market for a new vehicle. He is extremely pleasant an and I would definitely go back and see him and recommend him to any one I know that is in the market for a new vehicle. He is extremely pleasant and fun to deal with and he goes out of his way to answer any questions and be of assistance to you. He made my recent experience comfortable and really stand out in my mind. Unlike previous experiences I've had where all they want to do is "take your money and run" Don really truly, wanted to make sure I was fully informed and comfortable with my decision to purchase. Way to go Don! And I just can't Thank him enough for everything. More