Capital Ford Lincoln Inc.

We arrived at the dealership 20 minutes before closing We arrived at the dealership 20 minutes before closing and Brett brought the vehicle into the garage and spent a great deal of time with us explainin We arrived at the dealership 20 minutes before closing and Brett brought the vehicle into the garage and spent a great deal of time with us explaining all the features. Brett was very knowledgeable and patient he never rushed us with our decision and took the time to go thru every detail of the vehicle. He listened to our needs and helped us feel at ease with our purchase. We were very impressed that he came in on his day off to finalize the purchase and to take us to the insurance office. Our entire experience with all the staff at this location was fantastic. We would definitely recommend Capital Ford to our friends and family. Thanks for all our help Brett!! From The Thompsons More

My experience was at Capital Ford went really well. All the guys that helped me throughout the day were very helpful and understanding. I was thoroughly impressed by everyone's friendliness and did not pre the guys that helped me throughout the day were very helpful and understanding. I was thoroughly impressed by everyone's friendliness and did not pressure me into anything. Even thought it took me all day to decide and they had to pull and price out many vehicles; not once did I get the impression that anyone was annoyed or frustrated in how long it took me to decide. I have never had anyone go over a vehicle with me, show me all the features, etc so was very very impressed by the extra little bit of time they spent with me; however made such an impact on how impressed I was with the dealership. It's the little things that sometimes go the farthest. Also, very impressed and thankful that they have invited me back in a couple weeks to do a full cleaning of my vehicle since they were unable to get to it that day. I live out of town and wanted to take my new ride home the same day; but they have promised to clean it at a later date so it is like brand new. More

They were good to deal with. They were patient and did not push to get the deal done. When I found a problem with the vehicle they were accommodating and fair about getting it repaired. not push to get the deal done. When I found a problem with the vehicle they were accommodating and fair about getting it repaired. More

my good experience started with Dianne the Internet product specialist who was really patient with me after months of delay on my part and her consistency and patience made me take an actual visit when product specialist who was really patient with me after months of delay on my part and her consistency and patience made me take an actual visit when i was finally ready. When I walked in the delearship with my friend, i felt special with seeing my name up on the screen and when Derek started his part of showing me to my car, i was really impressed and sold. He by far has offered me the best customer experience i have had in any organisation. he was really patient and i didnt realise when time passed with him. he was that homely. finally when he passed me on to Jarrod the sales manager, he was not the typical salesman u see in a car dealership. he sealed the deal and i drove away the next day with my car. Overall the customer service won me over with this delearship More

Matt was fantastic to deal with -he was always available for any questions I had and even came in early one day so I could take my vehicle on a test drive. for any questions I had and even came in early one day so I could take my vehicle on a test drive. More

I gave the review I gave because of the friendly and excellent service we recieved from our sales associate . We always felt comfortable and not pressured by any means. excellent service we recieved from our sales associate . We always felt comfortable and not pressured by any means. More

Was searching for a used ranger at a fair price for a couple months. Capital had what we were looking for and Jonathan Phonexay provided us with excellent service. couple months. Capital had what we were looking for and Jonathan Phonexay provided us with excellent service. More

We started off just looking at used vehicles, however when Matthew McMillan approached us looking at a 2013 Ford Escape he was very pleasant and very eager to let us go for a test drive. Matthew McMilla when Matthew McMillan approached us looking at a 2013 Ford Escape he was very pleasant and very eager to let us go for a test drive. Matthew McMillan listened to everything that I (the woman wanted in a car, right down to the color). My experience shopping with a car was very enjoyable and I really think it was because of Matthew. More

Matthew at Capital Ford Lincoln was always very nice to us and knowing that it would soon be my birthday he took me out, in a few focus' and let me test drive them. Since he let my test drive a few, my cho us and knowing that it would soon be my birthday he took me out, in a few focus' and let me test drive them. Since he let my test drive a few, my choice on what car to get was simple. I appreciated the fact that he took time out of his day to call us a numerous times and make sure things were working out the way they were supposed to. I love my new car and it was an excellent birthday present! I would recommend Capital Ford Lincoln to anyone looking into buying a vehicle and if you need an excellent sales man Matthew is your man. -Natalie More

Overall we were made to feel comfortabl, and as a first time buyer, it was a very nice experience. I will definitely return for future purchases. time buyer, it was a very nice experience. I will definitely return for future purchases. More