Capital Ford Lincoln Inc.

looking for a different vehicle Walking into the dealership was very warmly greeted and asked what we were looking for,filled out a form for name, address and type of vehicle i was g Walking into the dealership was very warmly greeted and asked what we were looking for,filled out a form for name, address and type of vehicle i was going to trade. Then was introduced to Leslie Ring who showed us to his office and inquired as to what were looking for, thought about buying new then also talked about a used 2011 ford escape which we took for a test drive and liked it a lot so we talked about a trade in. Les showed us the features on the vehicle which was pretty much what i was looking for, the price was good and the service was great. My car was appraised and the price for it was good so decided to buy. Brittany was very thorough on the contract and financing of the vehicle. Jarrod was very kind and thoughtful in dealing with us. I would recommend Leslie, Brittany and Jarrod to any of my friends or family who were looking for a new or used vehicle. I am confident they would be well looked after, looking forward to doing business with them in the future. Thanks More

A renewed Ford girl. I relocated to Regina from the Maritimes last fall. After I arrived I came to Capital looking to purchase a new Escape. The experience I had at that t I relocated to Regina from the Maritimes last fall. After I arrived I came to Capital looking to purchase a new Escape. The experience I had at that time was not a positive one. The customer service was very poor as the salesperson was rushing through and did not follow through on contact like he said he would. After this experience, I went directly to other dealerships in the city which was not what I truly wanted as I was already driving a Ford vehicle which I purchased from a close friend at the dealership in my home city. When I attended to Capital on Saturday I was purely there to say that I shopped around before purchasing the Santa Fe through the Hynudai dealership and at the request of my friend/ford dealer back home. I was unaware that there was a large sales event happening. I was greeted by the gentleman hosting the event, Cam and the gentleman working with Cam that day (and I am very sorry that I cannot remember his name has he was a great help during my test drive, and the fact that I asked several times what his was – he’s a dealer at the Casino). I was very up front with Cam and told him that I was very hesitant to be there. Immediately I could tell that Cam was going to be a positive person to work with as his presents as charismatic, friendly and very welcoming. I informed Cam that I was there to look at the used SUV stock and explained that it was purely number based. He took the time to look at the stock and my ‘wish list’ before explaining to me that with the sale happening that a new Escape would be my best option to look at. We went to the lot and looked at the Escapes and found one in my price range. I took it for a test drive and the gentleman working with Cam accompanied me to answer any questions that arose. For only being at Capital a couple short weeks he answered my questions very well and when he didn’t know he was honest and committed to inquiring upon our return. When we returned we met with Cam and figured out the numbers. I was very forth coming with my budget and what I was willing to commit too. Cam asked what he could do to help solidify the sale and he came through on my request and then some. Brittany was also great to work with. She is very friendly and easy to talk to. She explained what I needed explained as it was my first time financing but at the same time she did not assume that I needed everything explained – it was very nice to be asked and to be communicated with on my level. I know that may seem like a little meaningless thing but as someone who is the sole non-financial person in my family I know that not every money person can adjust to the communication needs of individual customers. After my experience at Capital last fall, and the fact that Bennett Dunlop pestered me with constant phone calls after I went there, I did not think that I would ever be a Ford girl again. I am very happy to say that after my experience with Cam and the rest of the Capital team that I am a renewed Ford girl. I cannot thank you all enough for the positive experience. More

Awesome Experience Amazing and easy, friendly experience! They knew exactly what I wanted and gave me what I wanted!! Thank you and great job! I LOVE my new car! Amazing and easy, friendly experience! They knew exactly what I wanted and gave me what I wanted!! Thank you and great job! I LOVE my new car! More

F150 GREAT Experience GREAT vehicle purchase experience, no pressure, found the vehicle to match my needs, price was explained fully, I was driving my new truck very quickl GREAT vehicle purchase experience, no pressure, found the vehicle to match my needs, price was explained fully, I was driving my new truck very quickly after purchase. Salesman and Sales Manager are very easy to deal with, great guys, THANKS. More

Great Experience I just purchased a new F150 from Capital Ford. Adrien set me up with Ryker as my salesman. He was great to deal with. His knowledge of the trucks w I just purchased a new F150 from Capital Ford. Adrien set me up with Ryker as my salesman. He was great to deal with. His knowledge of the trucks was excellent and his relaxed approach to selling made it easy for me. Ryker has a very likeable personality and made my shopping experience what it should be and that is fun. Will definitely return when looking for another vehicle. More

Why Buy a Ford I felt very comfortable in the Ford showroom. Despite the showroom being very busy, I was greeted immediately. When I asked to test drive a vehicle, M I felt very comfortable in the Ford showroom. Despite the showroom being very busy, I was greeted immediately. When I asked to test drive a vehicle, MIrnal supplied one in a reasonable amount of time. I was approached several times while my vehicle was being provided, and the other staff employees were very polite and friendly too. MIrnal did not assume that I wanted a ride- along. Then, no ID was asked for which set up a bond of respect and trust. I liked driving the Ford and I liked the promotions. Also, no question was too insignificant to be answered by MIrnal. I would describe the entire time spent at Ford as very good. The facility has a lovely little lounge and clean bathrooms. However, I felt I waited an especially long time for my financial stability to be checked, thus the good rating as opposed to great. More

Wouldn't buy used from them again I bought used Truck in March of 2014 , before I left the dealership I was told that the previous owner was going to turn in the other set of keys and I bought used Truck in March of 2014 , before I left the dealership I was told that the previous owner was going to turn in the other set of keys and that they would be mailed to me when that happened. A second key is not usually a big deal but with them being chipped two originals are needed to program any other keys.After a few weeks I tried getting in contact with brennan or rob and was told they were busy and I could leave a message that would be returned , it never was . I waited and called again same result .Finally after a month I emailed and got a response , to the effect that sorry the previous owner never turned the other key in .That was it no solution , they didn't offer a new key , how to get one or even an estimate of what it costs to get a new one programmed .They are great at selling it is comfortable , stress free and fast but the after care is horrible and getting a hold of someone is almost impossible unless you live in Regina and go into the dealership. More

Buying a new car I am very happy with my new ford escape. The experience of buying a new car was very exciting, with all the new technology out there, what that car ca I am very happy with my new ford escape. The experience of buying a new car was very exciting, with all the new technology out there, what that car can do is amazing! More

Outstanding Experience!!! I was in the market for a new car (small crossover segment) and after a lengthy research period the clear winner was the 2014 Escape, I had a very spe I was in the market for a new car (small crossover segment) and after a lengthy research period the clear winner was the 2014 Escape, I had a very specific trim etc in mind and I felt that aside from actually taking the car for a spin that I pretty much knew all there was to know.. Wrong, Ryan was incredibly helpfull throughout the buying process. I was fairly jaded about buying a new car and what the sales experience was going to be like, well I can now say that dealing with the fine staff at Capitol has completely erassed this feeling. I knew about what the car did walking in but Ryan showed brought me up to speed on the reality of owning and operating the vehicle. He also helped me get the best possible price for my trade as well as the new car as well as the term I was comfortable with, Darren was also very friendly and easy to deal with on the finance side of things. Never thought id be in a Ford and now I can't imagine having bought anything but, I absolutley love my Black Escape Titanium! Feels like a luxury SUV without the luxury pricetag. Top shelf service and product knowledge as well as value! Well done. More

Great sales team Thanks again...this is the second vehicle we have bought in the past 6 months from you...awesome experience both times. We will keep coming back for o Thanks again...this is the second vehicle we have bought in the past 6 months from you...awesome experience both times. We will keep coming back for our auto needs More