Capital Ford Lincoln Inc.

friendly and efficient service The service I received at your dealership was excellent overall, AJ was very knowledgeable and friendly, always addressing our concerns and overall ve The service I received at your dealership was excellent overall, AJ was very knowledgeable and friendly, always addressing our concerns and overall very helpful, we will surely come back if we need another vehicle and will be happy to refer others to your dealership More

They know their stuff I was in the market for a new vehicle and this was the first time I was looking after almost 10 years, so there was a lot to consider. The process of I was in the market for a new vehicle and this was the first time I was looking after almost 10 years, so there was a lot to consider. The process of looking for a new vehicle was, to me, long and at times frustrating, until I got to Capital Ford. Joe was great. He answered all my questions without hesitation and there was no pressure. He is certainly efficient and effective. It was a great experience. More

The dealer did all they could to get me the truck. Overall a great experience. They dealer did all they could to make me walk away happy. Though there were some challenges they fixed them all. Overall a great experience. They dealer did all they could to make me walk away happy. Though there were some challenges they fixed them all. More

My experience I was very happy with the people I worked with while trying to pick out my first car. They listened to what I wanted and helped me get a car in my pri I was very happy with the people I worked with while trying to pick out my first car. They listened to what I wanted and helped me get a car in my price range. However it was never mentioned that the car I was purchasing only came with one key and no owners manual. When I picked up the car there was mud on the back seat even though I was told there had been a detailed cleaning done on the car. The financial personal I delt with listened to what my budget was and helped me work around costs so I left with a car I could afford. Over all the experience of purchasing my first car was very pleasant and I would deal with them again. More

wonderful it was an awesome experience. no stress, and perfect efficiency in finding the exact vehicle of my needs. Val is very professional. efficient ,friendl it was an awesome experience. no stress, and perfect efficiency in finding the exact vehicle of my needs. Val is very professional. efficient ,friendly ,and knowledgeable. I would highly recommend anyone in the market for a new or used car to work with Val. I am sure they will walk away smiling! More

Average Transaction in total! Found a couple of employees unhelpful, exchange policy is not completely as advertised. Details of used vehicle was not disclosed until papers were s Found a couple of employees unhelpful, exchange policy is not completely as advertised. Details of used vehicle was not disclosed until papers were signed. When asked to cancel the transaction and exchange for my original vehicle. I was told they have an exchange policy not a return policy. But yet there exchange policy says exchange for any vehicle "in stock". If I just traded my vehicle off and it's still there, would that not make it "in stock"? Even after all this one guy really salvaged this transaction. Mike Miller in my opinion did a lot to help. Overall I would rate this an average overall transaction. There is parts of it I am happy with and parts I'm unhappy with. But so far in the end I am happy with the vehicle. More

great purchase Bought chrysler 300 from here was treated great and was a comfortable experience. Even referred my dad there to go buy a chrysler 300c which he purcha Bought chrysler 300 from here was treated great and was a comfortable experience. Even referred my dad there to go buy a chrysler 300c which he purchased 4 days after. We both had great experiences More

My Ford Truck I had a an excellently positive experience at the Ford Dealership. The dealers who helped were approachable, respectful, and knowledgeable. I was GM I had a an excellently positive experience at the Ford Dealership. The dealers who helped were approachable, respectful, and knowledgeable. I was GMC the day before and let's just say, I won't be going back or recommending any family or friends to GMC. At Ford, I was seen as person, an individual, and a customer. Craig L had the utmost customer service. John B was his right hand man and was very friendly. Both compliment each other as a team. 10 star service. I can't believe I'm only offered 5 stars to rate. Great salesmenship exhibited by both. I sensed a great deal of pride from Craig and John. Both carried themselves as they owned the place. Not an ego thing. But they displayed pride in their jobs. Body language spoke all languages of happiness. Now leif, what an extraordinary man. He was professional yet human... he was personable. As a FORD dealership, I would like who ever is reading this to acknowledge and recognize these 3 fine young men for the service and dedication to FORD. And they deserve a raise too. In all honesty, these 3 men that assisted me in my new vehicle purchase, FORD is very lucky to have employees such as these guys. I have already shared my positive experience with FORD with family and friends. More

Well Done! My sales person Christina was quick, efficient, and terrific to deal with. I like the no nonsense approach and she was very accommodating to what I wa My sales person Christina was quick, efficient, and terrific to deal with. I like the no nonsense approach and she was very accommodating to what I wanted. Well done! More

It was great. They looked after us very well. Brett Holloway explained the best we ever had a salesperson talk about our purchase. He is a very nice young man. We had purchased new cars and trucks Brett Holloway explained the best we ever had a salesperson talk about our purchase. He is a very nice young man. We had purchased new cars and trucks before but this was the best. More