Capital Ford Lincoln Inc.

SO PRUDENT! MUCH WOW! SUCH SUAVE! Jim & Ryan are straight up and honest guys. No xxxxxxxx, to the point and very respectful. And I made it to twenty five words, nice! Jim & Ryan are straight up and honest guys. No xxxxxxxx, to the point and very respectful. And I made it to twenty five words, nice! More

Very good service I gave 5 out of 5 because my salesperson helped me find the right truck for my family and he wasn't t pushy about it and didn't make me feel like I wa I gave 5 out of 5 because my salesperson helped me find the right truck for my family and he wasn't t pushy about it and didn't make me feel like I was forced to buy. More

found me exactly what I was looking for I would highly recommend this dealership to anyone looking for new or used vehicles. I came in with a budget and an idea of what I wanted. They didn't I would highly recommend this dealership to anyone looking for new or used vehicles. I came in with a budget and an idea of what I wanted. They didn't try hard sell me on anything other than what I had asked for and found me exactly what I needed. Thanks to the sales rep Jason for all the excellent help you had provided. More

Satisfaction Guaranteed! No pressure. Courteous. Bend over backwards to help.....Assistance provided for computerized functions.....Familiar with Sales Manager so made it ve No pressure. Courteous. Bend over backwards to help.....Assistance provided for computerized functions.....Familiar with Sales Manager so made it very comfortable to talk to him about needs and wants in a vehicle. More

Great Experience Raphy, Brett and Jenny made the process of trading in my current vehicle and buying a new vehicle very easy. I have a busy schedule and they were comp Raphy, Brett and Jenny made the process of trading in my current vehicle and buying a new vehicle very easy. I have a busy schedule and they were completely respectful of my time. The trade-in deal was fair. Raphy's product knowledge was excellent and Jenny's attention to detail in the financing area was exceptional. I look forward to buying future vehicles with Capital. Thanks guys! More

AJ took care of me very well with a smile on his face I was taken care of very well. If a problem arose, AJ dealt with it personally. He answered all my questions, calls and concerns quickly. He made buyi I was taken care of very well. If a problem arose, AJ dealt with it personally. He answered all my questions, calls and concerns quickly. He made buying a vehicle very easy. I am very thankful for him. More

Turning a stressful situation into a positive experience. Ryan understood our dilemma when our old car gave us trouble and we were not really planning to buy at this time. However, he took the time to explai Ryan understood our dilemma when our old car gave us trouble and we were not really planning to buy at this time. However, he took the time to explain all our options and made sure to find exactly what we were intending to buy in the future. It just came sooner than we had planned! I'm very happy with our purchase! As well, I appreciated that he spoke directly to me rather than my husband as the SUV was my choice of vehicle. More

Capital Ford Lincoln took excellent care of us! Ryan Smiley was excellent to work with and took great care of us. Super friendly, no pressure atmosphere. We would definitely buy from him again in th Ryan Smiley was excellent to work with and took great care of us. Super friendly, no pressure atmosphere. We would definitely buy from him again in the future! More

frustrated I purchased a new 2015 f250 and found that the box was out of alignment as well as the drivers rear door, so I told the sales men this and he told me I purchased a new 2015 f250 and found that the box was out of alignment as well as the drivers rear door, so I told the sales men this and he told me when I bring it in for the under coating that they would take care of the issue at that time. I took the truck in to have this stuff done, a day and a half later I get my truck back and everything is done except the box is still out of alignment and their is under coating overspray on the front door jambs as well as the cab corners and in the tail gate jambs of the truck, the truck is white so easily seen. so we know have to bring it back in again to fix the problem, this time I get my truck back with over spray still in the front door jambs, the box still not straight and now their are dents in the side of the box from where they were pushing on it to try and straighten it. Now I am sitting in limbo waiting on a loaner vehicle so I can bring it back in one more time to have it fixed again, I also made it clear that to fix the dents better be a paint less repair as any other way is not acceptable. At this point I am beginning to wonder why I have purchased a new vehicle cause it is now just as much of a pain in the xxx as a used one only the fact with a used one I no where I stand and feel that I never want to buy a new one again or at least with capital ford. I would hope some one of higher management will be in contact with my self as I am very un happy about the whole process of this, In purchasing a new vehicle I had hope the process would have been great but it has not been. and until I am made happy with the out come I will be making sure I never buy another vehicle at capital again, this is my second one from their and I am in the market for a car as well in the near future but it will be with some other dealer unless this is resolved properly. More

Great Service x2 I am very opinionated and I know what I want. I came in April wanting to trade in my 2008 Lincoln MKX for something similar in size. We looked at th I am very opinionated and I know what I want. I came in April wanting to trade in my 2008 Lincoln MKX for something similar in size. We looked at the inventory and decided a Red 2014 Edge Sport would do the trick. Before I knew it I was driving off the lot in my new SUV. Just 4 weeks later I ended up being rear ended and my new car was written off. I wasn't in the frame of mind to go car shopping, and I was out of town, so I contacted Ryan Smiley and told him I would purchase the Silver version of the same car. The day I got back the boys were on a day off. Ryan and Darren came in on their day off to meet with me and get the paperwork signed so I had wheels again. I sincerely appreciate their service and their help. More