Capital Ford Lincoln Inc.

An ideal experience My experience with Trevor Panasuik was fantastic from the beginning. Trevor approached me via email with a casual offer to discuss refinancing my vehi My experience with Trevor Panasuik was fantastic from the beginning. Trevor approached me via email with a casual offer to discuss refinancing my vehicle or replacing it with an upgrade. He was accommodating to my schedule and flexible with his, staying late to answer questions and facilitate my application. Trevor was knowledgeable of the car I test drove (the only one I was really interested in), patient with me while I asked questions, and even anticipated many of my questions during the test drive by just noticing where I was looking within the car. Jenny Hughes was exactly who I could have hoped to work with in the financial department. She was respectful, honest, and managed my expectations. Both Trevor and Jenny were genuinely pleased and excited when the good news of my loan coming through was delivered to me. I could not have asked for a better experience and will absolutely come back to them when I'm ready to buy again. Further, I would not hesitate to send friends to Capital Ford, and recommend they ask for Trevor and Jenny. More

felt like i left there and didn't get deal Felt like i got taken they didn't ask what i wanted to pay for the vehicle it was there price and that was it still financed the car but would not do Felt like i got taken they didn't ask what i wanted to pay for the vehicle it was there price and that was it still financed the car but would not do it again the people were friendly More

Used Subaru STI purchase. Great customer service Dealing with Capital was a very pleasant experience, from the time I walked in to the time I walked out. Dealing with Andre and Craig impressive to me Dealing with Capital was a very pleasant experience, from the time I walked in to the time I walked out. Dealing with Andre and Craig impressive to me because they didn't have that pushy sales mentality. I came in knowing what I wanted and what i wanted to spend, and they did their best to make me happy. Overall love the car and love the customer service, will purchase from Capital again. More

excellent service i would like to thank pratik for the service he delivered.i was impressed that they let me test drive the truck.he did not put us under pressure i w i would like to thank pratik for the service he delivered.i was impressed that they let me test drive the truck.he did not put us under pressure i would recommend this dealership to everybody More

Exceptional Customer Service by Mike Fenton I first spoke to Noel and told him what I want and gave him the price range. He then called me after a month and gave me two choices out of that one f I first spoke to Noel and told him what I want and gave him the price range. He then called me after a month and gave me two choices out of that one fits my budget and requirements. He was very professional and understand the customer requirements. After few days I had some issue with the tires and the jack was missing and Mike Fenton one of the service advisor provided an exceptional customer service. He was very polite and professional and gave me a VIP service every time I visited under the warranty period. He ordered me new tires and jack. I think he is an asset to the company, great service. Thanks, Hasan More

Excellent Experience Ryan Brecht was, by far, the most accommodating salesmanI've ever dealt with. Jenny in finance takes the time to explain everything, and answer any qu Ryan Brecht was, by far, the most accommodating salesmanI've ever dealt with. Jenny in finance takes the time to explain everything, and answer any questions along the way. Just picked up our second car from them.. Excellent dealership before, during, and after the sale. Way to go Capital Ford! More

Nice seevice by mirnal Got good vehicle with extraordinary service from capital ford lincoln. Low mileage, good condition. Love it.... Wide variety of choices for vehi Got good vehicle with extraordinary service from capital ford lincoln. Low mileage, good condition. Love it.... Wide variety of choices for vehicle for every budget.. Thank you mirnal...... More

Amazing - got us on the road quick. Showed up twenty minutes before close. Had taken a nail to our rear tire of our '14 Explorer. Was leaving on a 700km trip to Calgary in the morning. T Showed up twenty minutes before close. Had taken a nail to our rear tire of our '14 Explorer. Was leaving on a 700km trip to Calgary in the morning. Though they didn't have the new tires in stock, Mike made sure that the guys knew in the morning to take care of it. Not only that, but he came in on his day off - went to the tire place when they opened, picked up our tires himself and dropped them off at the dealership so we wouldn't have to wait for them to be delivered. We were good with the wait - but much happier to be on the road sooner. He went way out of his way and above/beyond. Validates our move from Dodge to Ford last winter. Super impressed with the service!!! More

Couldn't have gone smoother. Andre and Craig were professional, friendly and passionate about their jobs. Andre found us a perfect car for our needs and wants and Craig was able Andre and Craig were professional, friendly and passionate about their jobs. Andre found us a perfect car for our needs and wants and Craig was able to give it to us for a great price. Nothing but a smooth experience and would deal with them for future purchases. More

Perfect Experience The team at Capital always makes sure that your every need is met. You can be assured that you will be provided a honest and genuine purchase experien The team at Capital always makes sure that your every need is met. You can be assured that you will be provided a honest and genuine purchase experience. This was my 3rd truck purchase in under 2 years and each time I am impressed with the level of attention and respect the team delivers without fail. More