Capital Ford Lincoln Inc.

Used Edge purchase The sales team were friendly and helpful. The transaction was efficient which fit my busy schedule. My only complaint was the detail team did not cl The sales team were friendly and helpful. The transaction was efficient which fit my busy schedule. My only complaint was the detail team did not clean anything above the dash. My headboard and visors were very dirty. The rest of the vehicle was cleaned thoroughly . More

Thank you First time purchasing a car so I was a little nervous, the team did great at explaining everything and listening to what I was looking for. Really hap First time purchasing a car so I was a little nervous, the team did great at explaining everything and listening to what I was looking for. Really happy with the service. More

Awesome Sales Experience This is my 5 vehicle in the 5 years. Every time is the same fast, friendly which I expect. Craig and Andre looked after everything in great detail... This is my 5 vehicle in the 5 years. Every time is the same fast, friendly which I expect. Craig and Andre looked after everything in great detail... Thanks More

Great experience very positive Great place to buy a vehicle nice and very friendly. Awesome information and quick to answer. Would recommend this dealership to anyone looking to buy Great place to buy a vehicle nice and very friendly. Awesome information and quick to answer. Would recommend this dealership to anyone looking to buy a new or used vehicle More

Exceed expectations, that is an understatement!! (10/10!!!) I have purchased many vehicles in the past...Capital was the easily the best experience I have ever had! Well managed, friendly staff, knowledgeable I have purchased many vehicles in the past...Capital was the easily the best experience I have ever had! Well managed, friendly staff, knowledgeable sales... More

Very helpful group of people We just purchased two vehicles at the same time. We got a 2014 Ford Flex and a 2013 F150. The sales team was great, they sat down with us to see what We just purchased two vehicles at the same time. We got a 2014 Ford Flex and a 2013 F150. The sales team was great, they sat down with us to see what our budget was, and what vehicles would best suit our needs. They were very professional and answered our questions and ensured all of our concerns were addressed. More

Happy with my purchase Like most car buyers we were looking for the best deal possible and found we got it at Capital. We were pleased with the amount we were given on our Like most car buyers we were looking for the best deal possible and found we got it at Capital. We were pleased with the amount we were given on our trade. We also appreciated how Ryan include details about how the price was arrived at so that there was no guessing. Scott, the sales rep, was also very good to deal with and helpful. It also was noteworthy that, even on the test drive of the first vehicle, my wife and I were given the option of taking the vehicle ourselves or with the sales rep. Overall, our experience at Capital was positive and we are pleased with the vehicle we purchased and what we paid for it. More

The best truck buying experience we've had! The entire team at Capital Ford made this a great experience! We love the new trucks! We'll definitely be back to work with them again! Thanks guys! The entire team at Capital Ford made this a great experience! We love the new trucks! We'll definitely be back to work with them again! Thanks guys! More

Capital Ford/Jim Delfs #1 Jim & Ryan looked after me very well. Capitol is the best dealership in the city. The truck is very nice with great new options. JR Jim & Ryan looked after me very well. Capitol is the best dealership in the city. The truck is very nice with great new options. JR More

Mixed Review We recently purchased a 2016 Explorer from Capital, making it our third vehicle purchase from this dealership. The overall process with this third ve We recently purchased a 2016 Explorer from Capital, making it our third vehicle purchase from this dealership. The overall process with this third vehicle was less than impressive. We previously had a 2012 Explorer which came with the upgraded winter package which included Ford allow wheels. As part of the purchase of the 2016, the 2012 Explorer was traded in. Both the salesman and the sales manager indicated that they checked with the parts and service department that these wheels would fit the new vehicle with no issues and promised that everything will work out. When I took the vehicle in to get cleaned and the accessories installed, unfortunately the old wheels did not fit. I was originally told that the rim offset was incorrect and then was told that the rim size was wrong. To try and correct the issue the Craig the Sales Manager tried to replace my Ford Wheels with cheap after market universal wheels (Full retail price of $200 each) that were very cheap quality. In turn, Capital would keep my old winter alloys which are around $800-1000 each to purchase new based on current "Ford Winter Alloy Rims" pricing on wheels sitting in the parts department showroom. Fortunately for us, upon refusal of the poor quality wheels, Craig did locate the proper Ford alloy wheels that would be equivalent to our old set. This whole process wasted both my wife and my time in terms of returning to the dealership numerous times to try to get this resolved and the correct wheels installed over the following couple weeks. Luckily we live in Regina and returning to the dealership isn't as hard as it could have been. While this was corrected for us in the end, unfortunately I am sure there are numerous other people that have been tricked into accepting cheap, poor quality replacement parts for their new vehicles after they were told that their existing wheels etc. would fit the new vehicle. I hope this review can help someone in the future and prevent this from happening to them. More