Capital Ford Lincoln Inc.

Ease of purchasing my 2016 FORD EDGE Stress free & give all options & information then let me make the decision was appreciated. There was no pressure or sales pitches. Our son purchased Stress free & give all options & information then let me make the decision was appreciated. There was no pressure or sales pitches. Our son purchased new truck & recommended Ryan Smiley. Ryan, Philip Neil & Tylor (financing) gave us awesome service! I have taken vehicles for parts & service in the past because of knowing John Bennett & Josh Folk which both are great at their jobs. More

Great service, great deals. We came in with a need and a price in mind. The sales team dedicated the entire day to ensuring we were able to drive every option and make the best d We came in with a need and a price in mind. The sales team dedicated the entire day to ensuring we were able to drive every option and make the best decision to meet our needs. We will be sharing our experience with others and will be back in two years when our lease runs out to lease again or purchase from Capital Ford. Premium red carpet service. More

Not living up to expectations Sales person said the truck would be cleaned except they did not vaccum under the seats missing a pile of dog hair and stains on the seats. Also their Sales person said the truck would be cleaned except they did not vaccum under the seats missing a pile of dog hair and stains on the seats. Also their vehicle check list is xx the horn didn't even work in the truck More

First time customer to capital This was my first purchase from capital and won't be my last. I had Very friendly service! They Showed me all my options without hesitation... Honest, This was my first purchase from capital and won't be my last. I had Very friendly service! They Showed me all my options without hesitation... Honest, friendly and accommodating service from All levels of staff! My kids had a blast there while I worked with Jenny... Kid friendly place! More

Met our needs and listened There is value in a salesperson listening to your wants and requirements for a family instead of the "what kind of payments" are you looking for. We There is value in a salesperson listening to your wants and requirements for a family instead of the "what kind of payments" are you looking for. We went in with a budget, and had an idea of what we needed for a vehicle for our expanding family. The initial conversation was completed over E-Mail, and Craig was able to provide us with some options. Via E-Mail we chose two vehicles in which Craig had available and sitting outside ready for us to test drive when we arrived. Shortly then after Craig was able to fit the price into our budget and we where off the next day with a new to us vehicle. While Craig was away for a few days we where introduced to some of his team members who took care of us in the finalization of the vehicle sale. Additionally the staff in the shop where friendly and courteous to my wife, myself and son. They have a family friendly environment. More

Very good experience overall I appreciated the helpful, low-key approach everyone at Capital took towards helping me buy a vehicle. I had certain criteria and they responded to my I appreciated the helpful, low-key approach everyone at Capital took towards helping me buy a vehicle. I had certain criteria and they responded to my inquiries about specific vehicles, and found suggestions that matched instead of trying to upsell me or put me in a car I didn't want. I hate car shopping but they made it tolerable. Sara even made it fun! Very pleased with my purchase and will return to Capital for my next vehicle. More

I had a great experience My experience was great thanks to Jeff longley, Ryan Lekhno, Christina gurski. They all went over and above my expectations. Made me comfortable and t My experience was great thanks to Jeff longley, Ryan Lekhno, Christina gurski. They all went over and above my expectations. Made me comfortable and took care of my concerns. Making the biggest purchases I have ever made on a vehicle as stress free as possible. Also when I first walked in the building I met Ryan Brecht that helped me while Ryan lekhno was away. He was awesome put me in the rite truck firsts try. Helped me out and treated me like his own customer all the while knowing that I was going to do my deal with Ryan lekhno. He was very professional. Very impressed Ryan Brecht. Christina went over and above put a lot of time in getting me exactly what I wanted in the deal. Jeff longley put a ton of time in with me gave me lots of options made things possible. Ryan lekhno is extremely easy to deal with. He goes over and above. Puts in the time it takes to go over everything. I never felt any pressure to buy which was great. And he truly has a very honest approach to car sales. He was also very patient with my parents when he sold them a truck a year ago. Craig livingston was also very good to with them and his name also deserves to be mentioned. I think capital ford has a very strong sales team and they seem to work together very well. Thanks again for making us feel like family and taking the strees out of buying a vehicle. More

Vehicle purchase My experience at this dealership was very good. Everyone was extremely courteous and helpful from the time I enter the dealership, right through the p My experience at this dealership was very good. Everyone was extremely courteous and helpful from the time I enter the dealership, right through the price negotiations and the financing. They all made the purchase very easy and pleasant. More

Excellent service The guys at Capital Lincoln really helped me when I was car shopping at the end of December. I had a great test drive with Ryan, where he showed me al The guys at Capital Lincoln really helped me when I was car shopping at the end of December. I had a great test drive with Ryan, where he showed me all the new features of the car and gave me a great overview. I wanted to test drive a few other vehicles at some competitors before I made my final decison, and the guys didn't have any problem with me checking out other cars. I guess they knew I'd be back! After a long day of test drives I came back to the dealership that evening and everyone waited for me to get the paperwork signed. I'm very happy with my new car! More

Very happy with Capital Ford Getting a car with AWD was the main reason we traded our car for the 2015 Ford Fusion Titanium. Found the car on the website. Made initial contact Getting a car with AWD was the main reason we traded our car for the 2015 Ford Fusion Titanium. Found the car on the website. Made initial contact through e-mail/website. Was called back within the hour. Made an appointment to view the car and make a trade a few days later. Awesome job Capital Ford. We love the Fusion. More