Capital Ford Lincoln Inc.

Outstanding service! Two days ago, I drove up to Capital Ford's Quick lane for an oil change to my 2016 Ford Edge. This was the first service to my vehicle & my first exp Two days ago, I drove up to Capital Ford's Quick lane for an oil change to my 2016 Ford Edge. This was the first service to my vehicle & my first experience at Capital Ford service. From the moment I arrived at 7:15 am, I was pleasantly greeted by Alex who ended up being Awesome! Talk about personalized & caring service. Alex kept me informed at each step, went over what had been checked on my vehicle & the results. He provided me with coupons for future use & then proceeded to wash my vehicle before returning it to me. I have always been one to purchase with future service in mind. Often times, once a purchase is made, service goes out the window. Service is what keeps a customer coming back. Capital Ford exceeded my expectations at purchase time & have now exceeded my expectations with their service. I have to give credit to Alex, service tech, for his incredible customer service. His demeanour absolutely made my day. What a pleasant way to start the day! Thank-you Alex at Capital Ford . If this service is any indication of future service, I will be a repeat customer. More

Great pre owned experience On the recommendation of a friend, we asked for Sara Tsang. Sara was fantastic in every way, and helped us find the perfect fit for what we needed in On the recommendation of a friend, we asked for Sara Tsang. Sara was fantastic in every way, and helped us find the perfect fit for what we needed in a vehicle. Sara and rest of the team consistently gave us their best efforts and made the whole process a pleasant one. More

Another great experience with Capital Ford This was our third time buying a used vehicle with Capital, and it was a good experience once again. We dealt predominantly with Craig and Mohammed a This was our third time buying a used vehicle with Capital, and it was a good experience once again. We dealt predominantly with Craig and Mohammed again, and it's great to walk back in after a year and see familiar faces. All the employees are helpful and we never once felt pressure to buy anything at any point. We checked out a few vehicles, and settled on the right one for us. At this point, Capital is our first choice when it comes to buying a vehicle. Great staff, no pressure, fair prices. Follow up service was excellent as well. We brought our vehicle in for detailing a couple weeks later, and I was on a tight timeline to travel home after work . The courtesy ride service was too busy to pick me up at the time I needed, so one of the sales staff (Mirnal) offered to bring my vehicle to me. Excellent service. More

Great experience Very helpful in all aspects of the sale. Initially we weren’t sure what we wanted to do and the salespeople were very knowledgeable and provided plen Very helpful in all aspects of the sale. Initially we weren’t sure what we wanted to do and the salespeople were very knowledgeable and provided plenty of assistance. The transaction was quick, efficient and our new MKC was detailed to showroom perfection upon delivery and the salesman spent all the time necessary going over the many options. All staff in the showroom were very cheerful and always asked if they could be of assistance. It was a great experience and we are definitely recommending Capital Ford Lincoln to family and friends! More

Friendly, professional service Sara was excellent to deal with, she asked questions to help me find exactly what I needed and nothing I didnt need. She made sure I tried a couple di Sara was excellent to deal with, she asked questions to help me find exactly what I needed and nothing I didnt need. She made sure I tried a couple different trm levels of the Escape to ensure I knew what I was/wasn't getting in my new vehicle. This helped me to make the ideal choice to fit my needs and budget. Thanks Sara! More

Sante Fe Purchase - salesman PK I was initially contacted by Tanya McCinnes in respect of my request to buy the Sante Fe. She was very professional. She put me in touch with Pk. He w I was initially contacted by Tanya McCinnes in respect of my request to buy the Sante Fe. She was very professional. She put me in touch with Pk. He was extremely helpful and went out of his way to assist including coming to my home to try to get our old vehicle running and coming in on his day off to help close our transaction. He was friendly and helpful. The finance individual also explained our options - Jill - I believe. All in all a very good experience. I hope the vehicle is as good as the service. More

Awesome experience. Huge dealership; one of the biggest out here. Great attention to detail which was important to me. Truck was a great price and in great condition. Als Huge dealership; one of the biggest out here. Great attention to detail which was important to me. Truck was a great price and in great condition. Also offered me the best price on my trade in. Highly recommended! More

Great Choice of vehicle I bought my car from Capital Ford Linc. I was confused for selection of my car initially. but they help me to make my choice easy and worth. I bought my car from Capital Ford Linc. I was confused for selection of my car initially. but they help me to make my choice easy and worth. More

Craig provided excellent service. I came in looking to update my 2013 ford edge. Craig not only looked after my new vehicle needs providing the features and model I wanted thru a facto I came in looking to update my 2013 ford edge. Craig not only looked after my new vehicle needs providing the features and model I wanted thru a factory order but also with Ryan's help found a vehicle for my son. More

Very Comfy Came to look for an SUV got mine for affordable price and very comfortable. I would recommend Ford escape.... good on gas and rides perfect...... Came to look for an SUV got mine for affordable price and very comfortable. I would recommend Ford escape.... good on gas and rides perfect...... More