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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.2
387 Reviews

387 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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November 04, 2021

Took my Jeep in for oil, air filter, tire swap and alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what More

by gordonkeithbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Great, friendly staff who go out of their way to help you with any questions you might have. Their work is of the highest quality and always completed on time! More

by Clive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

After 12 years of exceptional service, Ryan contnues to impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan More

by Joannegeoghegan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Capital Dodge service department can not be relied upon to correctly get the job done correctly the first time in. More

by Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle McColl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron assistant service manager 1 star
October 21, 2021

Service took a bit longer that expected but car had some unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in s More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Excellent service , service was great . Appointment was exact time they stated and repair was done in timely manner More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Ryan was awesome to deal with in service. He has always given good advice and More

by chrism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

While the services were fast. They did perform one item and charged me for the service check when in fact the issue was a warranty related item More

by Anguspalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Joey
September 27, 2021

It’s always a great pleasure to do business with Capital Dodge the service department always greet you with a smile and a special thank you to Josh the little gesture that you did for me was greatly appreci More

by Pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ovington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

I recently brought my 2014 Ram 1500 Big Horn 4x4 Crew Cab to Capital Dodge for a corroded oil pan replacement and some scheduled maintenance. As always, I received great service and very pleased with the wor More

by RL In Kanata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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